Customer Service Advisor In Edinburgh – January 2025

How much do customer service advisors in Edinburgh get paid?

Customer service advisors in Edinburgh earn

£8.30-11.51 per hour

Based on 207 employee reviews

Customer service advisor salaries can range between £8.30-11.51 per hour in the Edinburgh area. This data is based on quiz results from 207 employees who live in and around Edinburgh.

What do top employers pay customer service advisors?

Aviva

£12.63-18.45

See more about Aviva pay

Who are the top customer service advisor employers?

Who are the worst customer service advisor employers?

Recent customer service advisor Jobs in Edinburgh

Retail Store Assistant (Keyholder) at Cancer Research UK posted 2 days ago
Retail Sunday Assistant (Edinburgh, South Clerk St) at Cancer Research UK posted 3 days ago
Sales Consultant at Molton Brown posted 8 days ago
Retail Sales Assistant at American Golf posted 10 days ago
Retail Assistant at Max Spielmann posted yesterday
Sales Assistant at Card Factory posted 2 days ago

See all customer service advisor jobs in the Edinburgh area

How are people paid?

By the hour 90% of people report they get paid by the hour.

Based on 207 employees

What contracts are people on?

38%

44%

Based on 180 employees

Customer service advisor pay in other places

Other jobs

What do customer service advisors do?

Retail assistants have the job of selling goods and helping customers in a shop.

They can work on the shop floor and in the storeroom.

Other names for retail assistants are:

Sales assistants/ representatives/ associates/ ambassadors/ co-workers/ people
Shop assistants
Retail colleagues
Customer service assistants/ advisors

This type of job involves:

Greeting customers as they enter the store
Answering any customer questions
Helping customers find their way around the shop
Taking payments for products at tills
Issuing refunds
Meeting targets (sales and promotions)
Maintaining a clean and tidy shop floor
Unpacking stock and display on shelves
Receiving deliveries

You may be on your feet a lot. But you may be able to sit down if you’re working at a checkout.

You may have to work night shifts, on weekends and bank holidays.

Retail assistant is an entry level job.

If you want to apply for a retail assistant job, you might need the following:

The right to work in the UK
You may have to have some GCSEs or a relevant apprenticeship
Depending on the type of shop, you may have to already have some knowledge about the products being sold