Customer service advisor pay in Birmingham March 2026

How much do customer service advisors in Birmingham get paid?

customer service advisors in Birmingham earn

£7.49-11.62 per hour

Based on 118 employee reviews

customer service advisor salaries can range between £7.49-11.62 per hour in the Birmingham area. This data is based on quiz results from 118 employees who live in and around Birmingham.

Who are the top customer service advisor employers?

  1. Gap Inc
    9.2
  2. Jo Malone London
    8.8
  3. Miss Macaroon
    8.6

Who are the worst customer service advisor employers?

  1. Glenshire Group
    2.3
  2. Eros Retail
    2.7
  3. Millie’s Cookies
    2.8

Recent customer service advisor Jobs in Birmingham

  1. Internet Sales Consultant - 12 Month Fixed-term Contract at Trustford posted yesterday
  2. Tesco Colleague - Erdington Six Ways Express at Tesco posted yesterday
  3. Retail Assistant - Part Time at Farmfoods posted 2 days ago
  4. Customer Assistant at Lidl posted yesterday
  5. Senior Store Assistant - Keyholder at Toolstation posted 4 days ago
  6. Customer Assistant at Lidl posted yesterday
See all customer service advisor jobs in the Birmingham area

How are people paid?

By the hour 94% of people report they get paid by the hour.

Based on 118 employees

What contracts are people on?

11%
34%
45%
9%

Based on 108 employees

customer service advisor pay in other places

  1. Customer service advisor pay in Edinburgh
  2. Customer service advisor pay in Manchester
  3. Customer service advisor pay in Bradford
  4. Customer service advisor pay in Sheffield
  5. Customer service advisor pay in Belfast
  6. Customer service advisor pay in Leeds
  7. Customer service advisor pay in Liverpool
  8. Customer service advisor pay in Newcastle
  9. Customer service advisor pay in Nottingham
  10. Customer service advisor pay in Bristol
  11. Customer service advisor pay in London
  12. Customer service advisor pay in Portsmouth

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What do customer service advisors do?

Retail assistants have the job of selling goods and helping customers in a shop.

They can work on the shop floor and in the storeroom.

Other names for retail assistants are:

  • Sales assistants/ representatives/ associates/ ambassadors/ co-workers/ people
  • Shop assistants
  • Retail colleagues
  • Customer service assistants/ advisors

This type of job involves:

  • Greeting customers as they enter the store
  • Answering any customer questions
  • Helping customers find their way around the shop
  • Taking payments for products at tills
  • Issuing refunds
  • Meeting targets (sales and promotions)
  • Maintaining a clean and tidy shop floor
  • Unpacking stock and display on shelves
  • Receiving deliveries

You may be on your feet a lot. But you may be able to sit down if you’re working at a checkout.

You may have to work night shifts, on weekends and bank holidays.

Retail assistant is an entry level job.

If you want to apply for a retail assistant job, you might need the following:

  • The right to work in the UK
  • You may have to have some GCSEs or a relevant apprenticeship
  • Depending on the type of shop, you may have to already have some knowledge about the products being sold
See more