How much do claims handlers in London get paid?

Claims handlers in London earn

£11.52-29.67 per hour

Based on 71 employee reviews

Claims handler salaries can range between £11.52-29.67 per hour in the London area. This data is based on quiz results from 71 employees who live in and around London.

What do top employers pay claims handlers?

Who are the top claims handler employers?

  1. QBE Insurance Group
  2. Hastings Direct
  3. Ageas

Who are the worst claims handler employers?

  1. Carpenters Group
  2. Likewize
  3. Haven Claims

How are people paid?

An annual salary 100% of people report they get paid an annual salary.

Based on 71 employees

What do claims handlers do?

Insurance claims handlers have the job of working with customers who make insurance claims.

They can work in a contact centre or an office.

Other names for Insurance claims handlers are:

  • Claims handlers
  • Claims advisors
  • Claims agents

This type of job might involve:

  • Talking to customers on the phone
  • Taking down details relevant to the claim
  • Issuing forms and paperwork
  • Getting documents to support the claim (e.g. receipts)
  • Checking the claim against the insurance policy taken out
  • Paying out small claims
  • Giving advice to customers (e.g. explaining policy premiums)

As this job can be done from behind a desk, you’ll be sat down quite a bit.

If you want to apply for an insurance claims handler job, you might need the following:

  • Some GCSEs, a Level 2 or 3 certificate, or a relevant apprenticeship
  • Previous experience in customer service
  • Basic computer skills
  • Good maths skills (you might be asked to complete a maths test during the interview)
  • The right to work in the UK
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