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Retail managers have the job of running a shop on a day-to-day basis.

They can work on the shop floor and in a shop office.

Other names for retail managers are:

  • Shop manager
  • Store manager
  • Branch manager
  • General manager

Some shops have assistant manager roles too. This can also be called a deputy general manager.

This type of job may involve similar tasks that retail supervisors do, along with:

  • Motivating the team to reach targets and setting customer service standards
  • Managing stock levels
  • Recruiting, interviewing and training new workers
  • Taking part in performance reviews
  • Managing budgets
  • Writing reports
  • Keeping on top of legal and health and safety requirements
  • Analysing and forecasting sales
  • Dealing with customer complaints and feedback
  • Organising promotions, displays and in-store events

You may be on your feet a lot. But any office-based tasks can be done sitting down.

You may have to work on weekends and bank holidays.

If you want to apply for a retail manager job, you might need the following:

  • Previous retail experience
  • Previous managerial experience may be expected
  • Basic computer skills
  • The right to work in the UK

Qualifications aren’t necessary but can help. These can include a relevant degree, a college diploma, an apprenticeship or a graduate training scheme.

Retail assistants and supervisors can also be promoted to retail managers.

Where are the best retail store and shop managers jobs?

  1. 1 EE
  2. 2 Waitrose & Partners
  3. 3 Screwfix
  4. 4 Aldi
  5. 5 Three
  6. 6= Greggs
  7. 6= Carphone Warehouse
  8. 6= Travis Perkins
  9. 6= Sainsbury’s
  10. 10 Argos

Handy to know about retail store and shop managers

How much do retail store and shop managers earn per year?


From 641 retail store and shop managers

What contracts are people on?

5% report having zero hours contracts
4% report having low hours contracts (less than 16 hours)
44% report having part time contracts (16-35 hours)
47% report having full time contracts (more than 35 hours)

Based on 195 retail store and shop managers

How are people paid?

by the hour
an annual salary

Based on 836 retail store and shop managers

How often do people get paid?

6% of people report they get paid weekly
2% of people report they get paid every two weeks
25% of people report they get paid every four weeks
66% of people report they get paid monthly

Based on 578 retail store and shop managers

How much notice do people get of their shifts?

13% report getting one week notice or less
18% report getting two weeks notice
24% report getting three weeks notice
41% report getting four weeks notice or more
5% report having a fixed rota

Based on 575 retail store and shop managers

Who’s hiring retail store and shop managers?

  1. 57 recent jobs

  2. 35 recent jobs

  3. 18 recent jobs

  4. 16 recent jobs

  5. 15 recent jobs

  6. 12 recent jobs

  7. 9 recent jobs

  8. 7 recent jobs

  9. 4 recent jobs

  10. 4 recent jobs