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Retail assistants have the job of selling goods and helping customers in a shop.

They can work on the shop floor and in the storeroom.

Other names for retail assistants are:

  • Sales assistants/ representatives/ associates/ ambassadors/ co-workers/ people
  • Shop assistants
  • Retail colleagues
  • Customer service assistants/ advisors

This type of job involves:

  • Greeting customers as they enter the store
  • Answering any customer questions
  • Helping customers find their way around the shop
  • Taking payments for products at tills
  • Issuing refunds
  • Meeting targets (sales and promotions)
  • Maintaining a clean and tidy shop floor
  • Unpacking stock and display on shelves
  • Receiving deliveries

You may be on your feet a lot. But you may be able to sit down if you’re working at a checkout.

You may have to work night shifts, on weekends and bank holidays.

Retail assistant is an entry level job.

If you want to apply for a retail assistant job, you might need the following:

  • The right to work in the UK
  • You may have to have some GCSEs or a relevant apprenticeship
  • Depending on the type of shop, you may have to already have some knowledge about the products being sold

Where are the best retail and sales assistants jobs?

  1. 1 EDF Energy
  2. 2 Sky
  3. 3 IKEA
  4. 4= Lloyds Bank
  5. 4= Pandora
  6. 6= EE
  7. 6= Lush
  8. 8= Primark
  9. 8= Webhelp
  10. 10= Ocado
  11. 10= Waitrose & Partners

Handy to know about retail and sales assistants

How much do retail and sales assistants earn per hour?


From 5,127 retail and sales assistants

How much notice do people get of their shifts?

30% report getting one week notice or less
23% report getting two weeks notice
18% report getting three weeks notice
21% report getting four weeks notice or more
8% report having a fixed rota

Based on 5,277 retail and sales assistants

What contracts are people on?

3% report having zero hours contracts
32% report having low hours contracts (less than 16 hours)
53% report having part time contracts (16-35 hours)
13% report having full time contracts (more than 35 hours)

Based on 5,056 retail and sales assistants

How often do people get paid?

12% of people report they get paid weekly
2% of people report they get paid every two weeks
43% of people report they get paid every four weeks
44% of people report they get paid monthly

Based on 5,293 retail and sales assistants

How are people paid?

By the hour 93% of people report they get paid by the hour

Based on 5,497 retail and sales assistants

Who’s hiring retail and sales assistants?

  1. 364 recent jobs

  2. 121 recent jobs

  3. 73 recent jobs

  4. 67 recent jobs

  5. 27 recent jobs

  6. 15 recent jobs

  7. 10 recent jobs

  8. 9 recent jobs

  9. 9 recent jobs

  10. 6 recent jobs