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Retail assistants have the job of selling goods and helping customers in a shop.

They can work on the shop floor and in the storeroom.

Other names for retail assistants are:

  • Sales assistants/ representatives/ associates/ ambassadors/ co-workers/ people
  • Shop assistants
  • Retail colleagues
  • Customer service assistants/ advisors

This type of job involves:

  • Greeting customers as they enter the store
  • Answering any customer questions
  • Helping customers find their way around the shop
  • Taking payments for products at tills
  • Issuing refunds
  • Meeting targets (sales and promotions)
  • Maintaining a clean and tidy shop floor
  • Unpacking stock and display on shelves
  • Receiving deliveries

You may be on your feet a lot. But you may be able to sit down if you’re working at a checkout.

You may have to work night shifts, on weekends and bank holidays.

Retail assistant is an entry level job.

If you want to apply for a retail assistant job, you might need the following:

  • The right to work in the UK
  • You may have to have some GCSEs or a relevant apprenticeship
  • Depending on the type of shop, you may have to already have some knowledge about the products being sold

Where are the best retail and sales assistants jobs?

  1. 1 EDF Energy
    8.0
  2. 2 Transport for London
    7.8
  3. 3= Costco
    7.6
  4. 3= Sky
    7.6
  5. 3= Vodafone
    7.6
  6. 6= IKEA
    7.5
  7. 6= Pandora
    7.5
  8. 8= EE
    7.4
  9. 8= Lloyds Bank
    7.4
  10. 10= Waitrose & Partners
    7.3
  11. 10= O2
    7.3

Handy to know about retail and sales assistants

How much do retail and sales assistants earn per hour?

Β£7.48–10.00

From 8,613 retail and sales assistants

What contracts are people on?

4% report having zero hours contracts
30% report having low hours contracts (less than 16 hours)
53% report having part time contracts (16-35 hours)
13% report having full time contracts (more than 35 hours)

Based on 7,802 retail and sales assistants

How much notice do people get of their shifts?

30% report getting one week notice or less
22% report getting two weeks notice
17% report getting three weeks notice
18% report getting four weeks notice or more
13% report having a fixed rota

Based on 8,185 retail and sales assistants

How are people paid?

By the hour 93% of people report they get paid by the hour

Based on 8,613 retail and sales assistants

How often do people get paid?

12% of people report they get paid weekly
2% of people report they get paid every two weeks
42% of people report they get paid every four weeks
44% of people report they get paid monthly

Based on 8,534 retail and sales assistants

Who’s hiring retail and sales assistants?

  1. 2486 recent jobs

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