About Nando’s
Nando’s is a restaurant chain. They serve Portuguese-African food.
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About this pay estimate
CloseThis pay estimate is based on data from 31 Booker Group employees who took the Breakroom Quiz between June 2020 and December 2022.
Take the Breakroom Quiz to compare your job.
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About this pay estimate
CloseThis pay estimate is based on data from 14 Nuffield Health employees who took the Breakroom Quiz between December 2020 and December 2022.
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Job description from Nando’s
This may differ for under 18s
We're on the search for Front of House Nandocas (what we call our Team Members) to join us!
The Role of a Front of House Nandoca is simple... to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.
We offer full and part-time positions, and no previous experience is required, just show us that you're brimming with passion and willing to learn and we will teach you the rest.
What I do
- I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.
- I give a warm welcome to our guests and make them feel at home
- I serve customers efficiently at the till - understanding and meeting their needs
- I serve amazing food to Nando's high standards that make our guests feel fired up and wowed by the experience
- I bring amazing food and drink to the table and make sure our customers have everything they need
- I follow all fire safety, health and safety, food hygiene and restaurant security measures
There are loads of perks to being a part of our Front of House team:
- Free meal on every shift you work
- Flexible shifts
- Access to a great discount platform
- Discount on Nando's for you and your friends and family (40% everyday)
- Internal development programmes to support your career development
- Regular regional parties and events
- Refer a friend incentive scheme
To join us apply today!
At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. To find out more click here
Please note: We know you might be keen to start earning your own cash, but legislation on health & safety is incredibly important to us so you can only become a Nando's Team Member once you've finished school. When the time is right we'd love to see your application to become a Nando's Team Member and you can get free PERi goodness on every shift you work.
Job insights from Breakroom
Waiters and waitresses
Waiters serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
What employees say
Pay
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Good
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People are paid minimum wage
Do Nando’s pay nandocas minimum wage?
Yes. Most people are paid above the minimum wage.
How we know this
98% of people say they are paid at or above the legal minimum wage.Based on data from 130 people who took the Breakroom Quiz between March 2022 and March 2023.
Bad
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Most people aren’t paid a living wage
Do Nando’s pay nandocas enough to live on?
Most people are not paid a living wage.
How we know this
93% of people say they are paid below the Real Living Wage for where they live.Based on data from 118 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Nando’s pay nandocas market rates?
Most people are paid above average for their job.
How we know this
99% of people are paid above average for the type of work they do.Based on data from 130 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Bad
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Under 18s get paid less than everyone else
Do nandocas at Nando’s get paid the same regargless of age?
No, people under the age of 18 get paid less than those above 23.
See what Nando’s pays different age groupsHow we know this
The average pay of under 18s is less than those who are over 23.Based on data from 173 people who took the Breakroom Quiz between July 2019 and March 2023.
Good
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Most people get paid breaks
Do nandocas at Nando’s get paid breaks?
Yes. Most people get paid breaks.
How we know this
93% of people say they get paid breaks.Based on data from 116 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Bad
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Most people don’t get sick pay
Do Nando’s pay nandocas sick pay?
No. Most people don’t get proper sick pay.
How we know this
97% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 112 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do nandocas at Nando’s do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
36% of people report that they do extra work that they don’t get paid for.Based on data from 116 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Bad
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Less than 4 weeks notice of shifts
How much notice do nandocas get of their shift pattern at Nando’s?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 63% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 8% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 128 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do nandocas at Nando’s worry about hours?
Some people worry about getting enough hours.
How we know this
35% of people report they worry about getting enough hours.Based on data from 130 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do nandocas at Nando’s get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
35% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 126 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for nandocas at Nando’s to change shifts?
Some people find it hard to change shifts.
How we know this
49% of people report that it’s hard to change shifts if they need to.Based on data from 94 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for nandocas to book a holiday at Nando’s?
Most people find it easy to book holiday.
How we know this
77% of people report it’s easy to book holidays.Based on data from 111 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Nando’s managers change nandocas shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
33% of people say their manager changes their shifts at the last minute.Based on data from 117 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for nandocas to take sick leave at Nando’s?
Some people find it hard to take sick leave.
How we know this
34% of people report that it’s hard to take time off if they are sick.Based on data from 98 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is nandocas at Nando’s job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
84% of students report this is a good place to work if you’re studying.Based on data from 69 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working as nandocas at Nando’s good if you have caring responsibilities?
Most parents and carers say this is a good place to work.
How we know this
80% of people who care for a child or other relative report this is a good place to work.Based on data from 10 people who took the Breakroom Quiz between July 2020 and November 2022.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do nandocas at Nando’s feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
72% of people say they’re treated with respect by their managers.Based on data from 111 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do nandocas at Nando’s get proper breaks?
Most people get proper breaks.
How we know this
86% of people report that they get to take proper breaks.Based on data from 118 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Bad
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Most people are stressed
Is it stressful for nandocas to work at Nando’s?
Most people feel stressed here.
How we know this
72% of people say they often feel stressed at work.Based on data from 118 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do nandocas at Nando’s enjoy their jobs?
Only some people enjoy their job.
How we know this
34% of people report they don’t enjoy their job.Based on data from 97 people who took the Breakroom Quiz between March 2022 and March 2023.
Okay
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Only some people recommend their team
Do nandocas at Nando’s recommend working with their team?
Only some people recommend working with their team.
How we know this
45% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 130 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do nandocas get enough training when they start at Nando’s?
Most people got enough training when they started.
How we know this
71% of people report they got enough training when they started working here.Based on data from 122 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are nandocas given support to progress at Nando’s?
Only some people are given support to progress here.
How we know this
In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 112 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do nandocas think Nando’s head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
62% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 102 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do nandocas feel well informed about how Nando’s is doing?
Only some people feel well informed about how the company is doing.
How we know this
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 107 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Nando’s employees say about their job
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Best thing
Discounts
Food
Fairly chill on quiet daysWorst thing
Can be quite stressful on busy days
Customers will speak to you like dirtNando’s Cashier, March 2023
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Reply from Talent Acquisition Social Media Executive at Nando’s, March 2023
Hey, many thanks for your review. Great to see you're a fan of the discount and free food but you're welcome to drop us an email to peoplesupport@nandos.co.uk with more detail around your less positive comments if you'd like us to look into anything further for you.
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Best thing
Nando’s Cardinal place Victoria, London
Some customers, and also if you lucky enough some of your colleges
Worst thing
Manager are disrespectful and don’t understand when you have life emergency’s or if you simply can’t go to work that’s a no no for them.
Also brakes they will only give you 4h in the morning so you don’t have a brake and then make you clock out for an hour and come back to clock back in and close the store for them with only 20 minutes brake paid honestly don’t work here 😂
Nando’s Nandoca, January 2023
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Reply from Talent Acquisition Social Media Executive at Nando’s, January 2023
Hey, many thanks for your review. We're disappointed to read your feedback and would like to look into your feedback around management further - can you please drop us an email to HRsuppport@nandos.co.uk with more detail so we can look into it and get back to you?
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