Posted 23 days ago

Care/Support Workers - Various Hours

£9.55 per hour • permanent • full-time

Dunfermline, Fife, , KY12 7SN

Real Life Options

6 job reviews


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How this job measures up

This job pays £9.55 per hour.

6 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

  • People are paid below market rates

    How we know this

    17% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 6 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Less than 4 weeks notice of shifts

    How we know this

    • 60% report getting one week notice or less
    • 20% report getting two weeks notice
    • 0% report getting three weeks notice
    • 20% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t get sick pay

    How we know this

    20% of people say they would get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • People aren’t stressed

    How we know this

    50% of people say they often feel stressed at work

    Based on information from 6 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are paid enough to live on

    How we know this

    50% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 6 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People recommend their team

    How we know this

    50% of people report that they would recommend working with their immediate team to a friend

    Based on information from 6 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Well informed about head office

    How we know this

    60% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

  • People don’t worry about getting enough hours

    How we know this

    40% of people report they worry about getting enough hours

    Based on information from 5 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Enough training

    How we know this

    100% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • No short notice shift changes

    How we know this

    20% of people say their manager changes their shifts at the last minute

    Based on information from 5 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Managers are respectful

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

What employees are saying about Real Life Options

  • Best thing

    The clients and staff

    Worst thing

    Pay and long hours


    Support worker, December 2019

    • £8.27 per hour
    • 34–44 years old
  • Best thing

    Love, supporting my service users, and have a great supportive relationship with most of my colleagues, but not all!

    Worst thing

    Taking over from a someone that is not committed to the job, and will leave jobs that should be complete by him, but doesn't do it with the rest of the team and it is without a doubt aimed at me, and others know this!


    Support worker, May 2020

    • £9.25 per hour
    • 25 or older

Care/Support Workers - Various Hours, Real Life Options

9.55 per hour

Support Workers Full/Part-time and Relief @£9.55 per hour

Do you want a Real

  • Opportunity
  • Chance to make a difference
  • Career progression
  • Chance to develop your skills and knowledge

Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities and autism.

You’ll have a really rewarding role working with a great team of people and the chance to make a real difference to other people’s lives. We will support you along your career path to learn, develop and grow.

The role

We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and outreach day services.

This role would be working across both services in Dunfermline and West Fife. As a whole, they consist of 11 separate properties, all within a 20 minute drive.

Working 1:1 with individuals on a 24 hour rota, you will provide support with; medication administration, personal care, household tasks, leisure pursuits, social inclusion and emotional support.

The individuals we support have varied levels of verbal communication, autism and epilepsy. It would be advantageous if you have previous experience of working with adults with challenging behaviour, although this is not essential, as full training will be provided.

An enhanced Adult and Child PVG is required for this role.

Real Life Options offers flexible employment opportunities. This role will include shift working, including sleepovers, nights and weekends and HMO service.

Benefits and Rewards

At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:

  • Accredited training giving you the knowledge and skills to deliver a first rate job
  • Access to training bursaries
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • An employer contributory pension scheme
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • £10,000 Life cover
  • Refer a Friend Incentive £250 Bonus (terms and conditions apply)
  • A financial wellbeing scheme
  • A reward gateway with access to discounted goods and services
  • Recognition Initiatives
  • The chance to make a real difference in people’s lives
  • Cycle to Work Scheme

We are looking for someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

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