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Posted 46 days ago

Care Home - Senior Team Leader (Fixed Term)

£11.48 per hour • full-time

Ilkley

MHA

40 job reviews

6.0

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How this job measures up

This job pays £11.48 per hour.

40 employees told us the worst thing about this job…

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Do your managers treat you with respect?

Bad
  • Head office doesn’t understand the frontline

    How we know this

    18% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 33 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Breaks aren’t paid

    How we know this

    5% of people say they get paid breaks

    Based on information from 38 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People don’t get sick pay

    How we know this

    8% of people say they would get paid if they were sick but scheduled to work

    Based on information from 39 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Not easy to take sick leave

    How we know this

    41% of people report that it’s easy to take time off if they are sick

    Based on information from 34 job reviews

  • Hard to choose shifts

    How we know this

    48% report that their manager gives them enough choice over which shifts they work

    Based on information from 33 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People feel stressed

    How we know this

    71% of people say they often feel stressed at work

    Based on information from 38 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are paid below market rates

    How we know this

    38% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 32 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t recommend their team

    How we know this

    46% of people report that they would recommend working with their immediate team to a friend

    Based on information from 39 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How we know this

    • 5% report getting one week notice or less
    • 16% report getting two weeks notice
    • 3% report getting three weeks notice
    • 39% report getting four weeks notice or more
    • 37% report having a fixed rota

    Based on information from 38 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How we know this

    64% of people report it’s easy to book holidays

    Based on information from 36 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to change shifts

    How we know this

    54% of people report that it’s easy to change shifts if they need to

    Based on information from 24 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Enough training

    How we know this

    74% of people report they got enough training when they started working here

    Based on information from 38 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    How we know this

    69% of people who care for a child or other relative report this is a good place to work

    Based on information from 16 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Opportunities to progress

    How we know this

    In the last year, 53% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 36 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People get proper breaks

    How we know this

    50% of people report that they get to take proper breaks

    Based on information from 36 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Managers are respectful

    How we know this

    71% of people say they’re treated with respect by their managers

    Based on information from 31 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    How we know this

    34% of people report that they do extra work that they don’t get paid for

    Based on information from 35 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    How we know this

    52% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 33 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Excellent
  • No short notice shift changes

    How we know this

    21% of people say their manager changes their shifts at the last minute

    Based on information from 39 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People are paid enough to live on

    How we know this

    94% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 33 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t worry about getting enough hours

    How we know this

    11% of people report they worry about getting enough hours

    Based on information from 38 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about MHA

  • Best thing

    It's ok sometimes if you're face fits

    Worst thing

    Working solo not feeling supported

    6.5

    Activities coordinator, February 2021

    • £9.49 per hour
    • 25 or older
  • Best thing

    Team work, everyone is well looked after.

    Worst thing

    Workload

    7.5

    Employee, April 2021

    • £9.69 per hour
    • 18–20 years old
  • Best thing

    Carrying can be very rewarding, and the team of women I work with have been phenomenal.

    Worst thing

    Expectations from management are unrealistic. There are never enough hours to cover care, paperwork, communication with families. Stress levels for carers is immense, no extra pay for weekends, bank holidays, Christmas. No support/ consideration throughout COVID-19, for carers and their own families.

    4.4

    Employee, May 2021

    • £9.68 per hour
    • 45–54 years old
  • Best thing

    The team I work with and the people I care for

    Worst thing

    Lack of support from management, and higher up in the company a blatant unwillingness to support the staff that provide the care

    5.5

    Care assistant, August 2020

    • £9.18 per hour
    • 25 or older

Care Home - Senior Team Leader (Fixed Term), MHA

£11.48 per hour

Senior Team Leader (Fixed Term) based at Emmandjay Court HWC, Ilkley.

Hours Available:
Fixed Term - Full Time - 36 hours per week
(This is a fixed term contract for 6 months).

As a member of the Management Team you will take temporary complete charge during the absence of the Care & Support Manager and Assistant Care & Support Manager.

To directly manage and supervise care and ancillary staff to enable them to maximise their potential through leadership, example, training and guidance.

To form and maintain open and constructive relationships with all who have either an interest, or statutory duty, to ensure good practice and so enhance the quality of life for the residents. These will include residents, relatives/carers, staff (local, Regional and Head Office, volunteers, Chaplain together with statutory service professionals).

To help maintain throughout the service the atmosphere and practice of care based on the Values of Methodist Homes deriving from a concern for the individual and mutual respect between residents and staff.

28 days holiday, Pension, Life Assurance, Discount scheme and DBS provided.

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

"Agencies: Please note, MHA do not accept unsolicited CV's from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV's from agencies that have been appointed and briefed by MHA's central Talent Acquisition Team."

Emmandjay Court offers the opportunity to join a friendly community, with all the freedom and privacy of having your own front door. It has a range of facilities and amenities that are designed to make retired life easy and enjoyable.

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