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Posted 19 days ago

Team Member

part-time

Birstall

KFC

255 job reviews

4.8

Make sure your next job is a great job

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How this job measures up

255 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • People feel stressed

    How we know this

    77% of people say they often feel stressed at work

    Based on information from 237 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Head office doesn’t understand the frontline

    How we know this

    22% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 219 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Less than 4 weeks notice of shifts

    How we know this

    • 86% report getting one week notice or less
    • 10% report getting two weeks notice
    • 1% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 2% report having a fixed rota

    Based on information from 254 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Breaks aren’t paid

    How we know this

    7% of people say they get paid breaks

    Based on information from 244 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People don’t get sick pay

    How we know this

    6% of people say they would get paid if they were sick but scheduled to work

    Based on information from 209 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • People are not paid enough to live on

    How we know this

    9% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 231 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    How we know this

    25% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 231 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not great
  • People don’t enjoy their job

    How we know this

    40% of people who enjoy their job

    Based on information from 35 job reviews

  • Shifts get changed at short notice

    How we know this

    58% of people say their manager changes their shifts at the last minute

    Based on information from 229 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t recommend their team

    How we know this

    48% of people report that they would recommend working with their immediate team to a friend

    Based on information from 252 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Contracts don’t match the hours people work

    How we know this

    72% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 218 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Uninformed about head office

    How we know this

    48% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 223 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • People get proper breaks

    How we know this

    72% of people report that they get to take proper breaks

    Based on information from 201 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    How we know this

    37% of people report that they do extra work that they don’t get paid for

    Based on information from 202 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Good choice of shifts

    How we know this

    62% report that their manager gives them enough choice over which shifts they work

    Based on information from 239 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Easy to book holiday

    How we know this

    61% of people report it’s easy to book holidays

    Based on information from 201 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How we know this

    55% of people report that it’s easy to take time off if they are sick

    Based on information from 174 job reviews

  • Enough training

    How we know this

    53% of people report they got enough training when they started working here

    Based on information from 229 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Managers are respectful

    How we know this

    66% of people say they’re treated with respect by their managers

    Based on information from 214 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good for parents

    How we know this

    59% of people who care for a child or other relative report this is a good place to work

    Based on information from 22 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • People don’t worry about getting enough hours

    How we know this

    40% of people report they worry about getting enough hours

    Based on information from 243 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Easy to change shifts

    How we know this

    51% of people report that it’s easy to change shifts if they need to

    Based on information from 178 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Opportunities to progress

    How we know this

    In the last year, 57% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 230 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Good for students

    How we know this

    82% of students report this is a good place to work if you’re studying

    Based on information from 122 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

What employees are saying about KFC

  • Best thing

    It's constant so shifts tend to go by quickly

    Worst thing

    There's little to no team spirit
    A few people are left to pick up the slack/cover shifts resulting in 12-18 hour shifts in some ways.
    Payroll is a joke
    Were given the bare minimum of everything to be legal

    4.9

    Employee, May 2021

    • £9.35 per hour
    • 34–44 years old
  • Best thing

    Good team work and good friendly employees everyone gets along well and people are very understanding of each other

    Worst thing

    High stress levels and not enough back up in those cases and unorganised management at time

    5.8

    Employee, April 2021

    • £6.50 per hour
    • 18–20 years old
  • Best thing

    team members are friendly really nice people

    Worst thing

    shift runners are entitled and will make you feel useless, you will be shouted at, moaned at, some shift runners / mangers are nice but that’s the minority

    3.5

    Employee, April 2021

    • £4.65 per hour
    • Under 18 years old
  • Best thing

    Very fun team to work with and lots of room for growth in the company.

    Worst thing

    Very stressful with little to no communication from head office about changes.

    5.3

    Team member, December 2020

    • £5.70 per hour
    • Under 18 years old

Team Member, KFC

Company Profile:

Demipower is a privately-run family business that started in 1989 and is currently the second largest KFC franchisee in the UK, responsible for operating over 115 KFC restaurants across Greater London, Midlands, East Anglia, Home Counties, Western England and Wales. We are continuing to grow at pace as part of the KFC owned brand of quick service restaurants serving fried chicken. You will be joining at an incredibly exciting time with opportunities to progress and to help shape the direction
of a rapidly growing business.

About the Role:

We do things the right way. It isn’t always easy, but its always better. We lead with our hearts, work hard and play hard and we welcome everyone into our Demipower family. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. Its what the Colonel would do.

We are looking for individuals who will deliver genuine hospitality with a smile, providing a friendly and courteous manner to our customers, whilst selling KFC products in line with KFC standards and procedures.

Key Responsibilities:

- Preparing and cooking of KFC products
- Serving customers at the counter
- Looking after customers’ needs in the dining area
- Keeping all areas and equipment clean and tidy

Job Requirements:

- No previous experience in working in a quick service restaurant is necessary
- Confident in approaching and dealing with diverse groups of people
- Approachable and friendly manner
- Effective communication skills

Benefits of the Job:

- A competitive hourly rate and paid holidays
- 25% staff discount
- Free meal whilst working
- Flexible scheduling
- Workplace Pension Scheme
- Full training and induction of the KFC way of working
- Opportunities for training, development and promotion

Press the Apply button and we will get back to you as soon as possible. Before submitting your CV into the recruitment process for this role, please visit the Demipower career website to view our Privacy Policy. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.

As an Equal Opportunity Employer, Demipower is committed to promoting equal opportunities in employment. All employees and any job applicants will receive equal treatment regardless of age, disability, gender, gender status or reassignment, marital or civil partner status, pregnancy, maternity or paternity, race, colour, nationality, ethnic or national origin, religion or belief, including political beliefs and affiliations, or sexual orientation (Protected Characteristics).

Demipower is committed to creating a work environment free of all forms of discrimination, including victimisation, harassment and bullying, where everyone is treated with dignity and respect

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