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Care Assistant

Care UK
Cheltenham, England, GL50, gb
Full time

The Breakroom Take

4.8

Rated 4.8 out of 10, based on 453 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by students

About Care UK

Care UK is a health and care provider. They offer services for the elderly, people with learning difficulties and mental health problems.

Job description from Care UK

Care Assistant Days Location: Cheltenham Shifts : 8am - 8pm including alternative weekends. If you're passionate, caring and looking for a rewarding job with excellent training and great opportunities, join Care UK and make a real difference. Are you interested in gaining access to your wages as you work? Care UK has a money management app that gives you instant access to your pay and is one of the many reasons to join the Care UK family. Care Assistants at Care UK come from all walks of life, healthcare, support work, domiciliary, hospitality, retail, education and many others. We are looking for caring people to join the Care UK team who share the same values as us: care, passion and teamwork. You will have a strong desire to help people and put the residents at the heart of everything you do. New to Care? We have our own Learning Academy to provide excellent training and induction programs for all new staff members, meaning we will give you all the tools and knowledge you need to have a successful career with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us. We see the potential in everyone, let us help fulfil yours. Here's what you can benefit from working with Care UK: Wagestream

a money management app that gives you instant access to your pay Award Winning Care Provider (Residential Care Provider of the Year - Health Investor Awards 2022 & more) Long service awards Discounted gym membership Concerts for Carers (apply for free tickets to concerts at a various venues) Competitive refer a friend bonus GEM Awards - we recognise colleagues who go the extra mile Career development, training and access to our approved apprenticeship scheme Hundreds of online and in-store discounts Cycle 2 work scheme Annual purchase holiday scheme Wellbeing support Pension contribution Free uniform Access to PPE Weekly Covid testing What youll be doing: Helping residents to remain as active and independent as possible Respecting residents rights of choice, privacy and dignity Support residents with personal care and mealtimes. Working as part of a team to identify residents unique goals and implement personalised care plans. Working flexibly to help residents explore new interests, engage in physical activities, and make sure they enjoy themselves in a stimulating and homely environment. So, if you're passionate, caring and looking for a rewarding career, please click the apply button to speak to one of our team for more information. Fulfilling lives, fulfilling Careers Where you'll work

Sandfields care home opened in February 2014 and provides the best in residential and nursing care in luxurious surroundings. Our purpose-built care and nursing home in Cheltenham, on St Georges Road, provides full time residential and nursing care, and short term respite care, for up to 90 older people. Care UK is fast developing a reputation for designing stunningcare homesthat enhance residents lives in a host of ways. We get to know each resident extremely well, from their physical needs to their likes and dislikes, hobbies and interests, then design a care plan thats entirely tailored to them. In fact, everything at Sandfields, from the care we provide, through to the wide range of activities we organise, and even the delicious meals our catering team prepare, are tailored to residents

so that each person can continue doing the things they love,receiving an experience thats as individual as they are.

TPBN1_UKTJ

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Cheltenham, England, GL50, gb

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Care UK pay care assistants enough to live on?

    Most people are paid a living wage.

    How we know this

    71% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 59 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Care UK pay care assistants market rates?

    Only some people are paid above average for their job.

    How we know this

    44% of people are paid below average for the type of work they do.

    Based on data from 70 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do care assistants at Care UK get paid the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Care UK pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 84 people who took the Breakroom Quiz between April 2022 and March 2024.

  • Needs improving
  • Most people don’t get paid breaks

    Do care assistants at Care UK get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    88% of people say they don’t get paid breaks.

    Based on data from 67 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Care UK pay care assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    95% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 64 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do care assistants at Care UK do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    44% of people report that they do extra work that they don’t get paid for.

    Based on data from 61 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Care UK?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 37% of people with changing schedules report getting one week notice or less.
    • 10% of people with changing schedules report getting two weeks notice.
    • 23% of people with changing schedules report getting three weeks notice.
    • 31% of people with changing schedules report getting four weeks notice or more.

    Based on data from 52 people who took the Breakroom Quiz between April 2023 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do care assistants at Care UK worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    75% of people report they don’t worry about getting enough hours.

    Based on data from 69 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do care assistants at Care UK get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    56% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 62 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for care assistants at Care UK to change shifts?

    Most people find it hard to change shifts.

    How we know this

    81% of people report that it’s hard to change shifts if they need to.

    Based on data from 48 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for care assistants to book a holiday at Care UK?

    Some people find it hard to book holiday.

    How we know this

    45% of people report it’s hard to book holidays.

    Based on data from 64 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Care UK managers change care assistants shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    46% of people say their manager changes their shifts at the last minute.

    Based on data from 63 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for care assistants to take sick leave at Care UK?

    Some people find it hard to take sick leave.

    How we know this

    65% of people report that it’s hard to take time off if they are sick.

    Based on data from 63 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some students say it’s good

    Is care assistants at Care UK job good for students?

    Only some students say this is a good place to work if you’re studying.

    How we know this

    35% of students report this isn’t a good place to work if you’re studying.

    Based on data from 17 people who took the Breakroom Quiz between March 2022 and February 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as care assistants at Care UK good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    36% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 42 people who took the Breakroom Quiz between March 2022 and March 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do care assistants at Care UK feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    64% of people say they’re not treated with respect by their managers.

    Based on data from 58 people who took the Breakroom Quiz between April 2023 and March 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do care assistants at Care UK get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    55% of people report that they don’t get to take proper breaks.

    Based on data from 64 people who took the Breakroom Quiz between April 2023 and March 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for care assistants to work at Care UK?

    Most people feel stressed here.

    How we know this

    89% of people say they often feel stressed at work.

    Based on data from 65 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do care assistants at Care UK enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    49% of people report they don’t enjoy their job.

    Based on data from 55 people who took the Breakroom Quiz between April 2023 and March 2024.

  • Needs improving
  • Most people don’t recommend their team

    Do care assistants at Care UK recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    70% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 70 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do care assistants get enough training when they start at Care UK?

    Some people did’t get enough training when they started.

    How we know this

    42% of people report they didn’t get enough training when they started working here.

    Based on data from 64 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are care assistants given support to progress at Care UK?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 78% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 59 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do care assistants think Care UK head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 64 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do care assistants feel well informed about how Care UK is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    79% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 61 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Care UK

What Care UK employees say about their job

  • Best thing

    The working hours and fair pay

    Worst thing

    The workload

    4.1

    Care UK Head chef, January 2024

  • Best thing

    Looking after old people

    Worst thing

    Management not well lead

    3.7

    Care UK Care assistant, January 2024

See more reviews
  • Best thing

    -team works well
    -residents & family members

    Worst thing

    You can only voice your opinion if it's the right kind of voice anything negative gets shut down

    7.1

    Care UK Senior carer, October 2023

  • Best thing

    The residents
    The care staff
    The environment

    Worst thing

    Activities coordinators do nothing
    Mangerment say nothing to them

    3.0

    Care UK Care assistant, September 2023

  • Best thing

    The people I take care of
    The people I work with

    Worst thing

    It can be stressful and the pay is not great

    6.0

    Care UK Care assistant, March 2023

  • Best thing

    The residents and getting to know their individual personalities.

    Worst thing

    Witnessing poor training and extremely poor care. If I were to complain, most staff would need to be sacked. Then I would be hated and have to leave.

    5.0

    Care UK Team leader, October 2022

  • Best thing

    Helping people and being able to provide a service that matters

    Worst thing

    Short staffing, too much pressure and demand.

    4.2

    Care UK Healthcare assistant, July 2022

  • Best thing

    The residents I care for ..

    Worst thing

    Under staffed, residents not getting the care they pay for .

    5.5

    Care UK Employee, October 2021

  • Best thing

    Clean and tidy environment, well trained and led coo-workers and lovely people to care for

    Worst thing

    Comparison of work load plus ‘extra mile runs’ and pay to other job providers

    5.0

    Care UK Housekeeper, July 2021

  • Best thing

    It is convenient to get to as it is just round the corner from where I live

    Worst thing

    Always work with minimum staff

    3.9

    Care UK Care assistant, July 2021

  • More reviews from Care UK employees

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