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Reposted 8 days ago

Assistant Store Manager

Peacocks

About Peacocks

Peacocks is a fashion retailer. They sell fashion for women, men and children.

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Job description from Peacocks

Here at Peacocks we have a fantastic opportunity for an Assistant Store Manager at our Northfield store

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry recognised qualification within your first 18 months of you wish to do so.

As an Assistant Store Manager we are looking for a well rounded and commercial retail manager who is proactive in their approach and can work using their own initiative, fashion retail experience desirable however not essential as full training provided. The ideal candidate will have previous experience either in management or supervision of personnel within a retail outlet.

As Assistant Store Manager, you will be expected to:

Assist the manager in the day to day operation of the store whilst ensuring costs are contained within targets.

Maximize store profitability by promoting sales within the store.

Ensure that a high level of customer service is delivered at all times.

Manage, coach and motivate the team to deliver to all targets and lead by example.

Deputize for the manager when necessary.

The ideal candidate will have:

Commercial awareness

Excellent leadership credentials

An ability to drive sales through your team

Good training and development capabilities

Desire to progress within our ever-growing business

Map

Northfield

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Peacocks pay a living wage?

    Most people are not paid a living wage.

    How we know this

    78% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Peacocks pay market rates?

    Most people are paid less than average for their job.

    How we know this

    95% of people are paid below average for the type of work they do.

    Based on data from 42 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do Peacocks pay the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Peacocks pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 103 people who took the Breakroom Quiz between February 2022 and March 2024.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Peacocks get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    78% of people say they don’t get paid breaks.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Peacocks pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    98% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 40 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Peacocks do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    45% of people report that they do extra work that they don’t get paid for.

    Based on data from 33 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Peacocks?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 39% of people with changing schedules report getting one week notice or less.
    • 22% of people with changing schedules report getting two weeks notice.
    • 14% of people with changing schedules report getting three weeks notice.
    • 25% of people with changing schedules report getting four weeks notice or more.

    Based on data from 36 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at Peacocks worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    68% of people report they don’t worry about getting enough hours.

    Based on data from 34 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Peacocks workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    56% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 32 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Peacocks workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    61% of people report that it’s hard to change shifts if they need to.

    Based on data from 31 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Peacocks?

    Some people find it hard to book holiday.

    How we know this

    54% of people report it’s hard to book holidays.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Peacocks managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    65% of people say their manager changes their shifts at the last minute.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Peacocks?

    Some people find it hard to take sick leave.

    How we know this

    67% of people report that it’s hard to take time off if they are sick.

    Based on data from 36 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is a Peacocks job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    68% of students report this is a good place to work if you’re studying.

    Based on data from 31 people who took the Breakroom Quiz between February 2022 and February 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at Peacocks good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    55% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Peacocks feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    71% of people say they’re treated with respect by their managers.

    Based on data from 35 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Peacocks get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    42% of people report that they don’t get to take proper breaks.

    Based on data from 33 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Peacocks?

    Most people feel stressed here.

    How we know this

    73% of people say they often feel stressed at work.

    Based on data from 41 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Peacocks enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    39% of people report they don’t enjoy their job.

    Based on data from 31 people who took the Breakroom Quiz between March 2023 and March 2024.

  • Okay
  • Only some people recommend their team

    Do people at Peacocks recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    61% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 44 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Peacocks?

    Some people did’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 42 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Peacocks?

    Only some people are given support to progress here.

    How we know this

    In the last year, 65% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 34 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Peacocks head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 40 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Peacocks is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    65% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Peacocks

What Peacocks employees say about their job

  • Best thing

    The staff

    Worst thing

    The customer 😂

    5.0

    Peacocks Key holder, March 2024

  • Best thing

    The staff and customers were amazing

    Worst thing

    The lack of Management, the treatment of it employees.

    2.0

    Peacocks Employee, December 2023

See more reviews
  • Best thing

    You meet new people everyday. W

    Worst thing

    Pay is bad and head office have no real understanding of what it's like instore. Unrealistic expectations of staff and no incentive to want to better yourselve within your role.

    1.2

    Peacocks Supervisor, February 2023

  • Best thing

    Meeting new people

    Worst thing

    Dealing with rude customers

    4.1

    Peacocks Sales assistant, January 2023

  • Best thing

    Some of the co workers

    Worst thing

    The pay is minimum and isn't close to living wage, we do not get time and a half for overtime, and your overtime hours will roll over to next month so your constantly owed money

    1.4

    Peacocks Sales assistant, November 2022

  • Best thing

    The people I work with and the actual job of serving people.

    Worst thing

    The micromanagement from Head Office who have no real idea what is like to work in a store. Making it difficult for stores to grow and trade in the difficult times of COVID and the internet age.

    3.5

    Peacocks Retail assistant, January 2022

  • Best thing

    The people I work with.

    Worst thing

    Possible last minute rota changes.
    Not guaranteed to stay to contracted hours.
    Pay isn’t the best for me (£6.56 per hour for 19 year old)
    Sometimes has to get different managers from other shops as we only have one key holder.

    5.5

    Peacocks Sales assistant, December 2021

  • Best thing

    The best thing at work is that we do get breaks

    Worst thing

    Having to buy uniform

    4.6

    Peacocks Sales assistant, June 2021

  • Best thing

    Getting on with the staff as they are more like family.

    Worst thing

    Not enough hours

    3.9

    Peacocks Sales assistant, May 2021

  • Best thing

    Team work

    Worst thing

    No pay rise in 6 years

    4.9

    Peacocks Operations shift manager, March 2020

  • More reviews from Peacocks employees
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