About Care UK
Care UK is a health and care provider. They offer services for the elderly, people with learning difficulties and mental health problems.
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Job description from Care UK
If you're passionate, caring and looking for a rewarding job with excellent training and great opportunities, join Care UK and make a real difference.
Are you interested in gaining access to your wages as you work? Care UK has a money management app that gives you instant access to your pay and is one of the many reasons to join the Care UK family.
Care Assistants at Care UK come from all walks of life, healthcare, support work, domiciliary, hospitality, retail, education and many others. We are looking for caring people to join the Care UK team who share the same values as us: care, passion and teamwork. You will have a strong desire to help people and put the residents at the heart of everything you do.
New to Care?
We have our own Learning Academy to provide excellent training and induction programs for all new staff members, meaning we will give you all the tools and knowledge you need to have a successful career with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.
We see the potential in everyone, let us help fulfil yours.
Here's what you can benefit from working with Care UK:
- Wagestream a money management app that gives you instant access to your pay
- Award Winning Care Provider (Residential Care Provider of the Year - Health Investor Awards 2022 & more)
- Long service awards
- Discounted gym membership
- Concerts for Carers (apply for free tickets to concerts at a various venues)
- Competitive refer a friend bonus
- GEM Awards - we recognise colleagues who go the extra mile
- Career development, training and access to our approved apprenticeship scheme
- Hundreds of online and in-store discounts
- Cycle 2 work scheme
- Annual purchase holiday scheme
- Wellbeing support
- Pension contribution
- Free uniform
- Access to PPE
- Weekly Covid testing
What youll be doing:
- Helping residents to remain as active and independent as possible
- Respecting residents rights of choice, privacy and dignity
- Support residents with personal care and mealtimes.
- Working as part of a team to identify residents unique goals and implement personalised care plans.
- Working flexibly to help residents explore new interests, engage in physical activities, and make sure they enjoy themselves in a stimulating and homely environment.
So, if you're passionate, caring and looking for a rewarding career, please click the apply button to speak to one of our team for more information.
Fulfilling lives, fulfilling Careers
Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible.
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Good
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People are paid minimum wage
Do Care UK pay care assistants minimum wage?
Yes. Most people are paid above the minimum wage.
How we know this
94% of people say they are paid at or above the legal minimum wage.Based on data from 89 people who took the Breakroom Quiz between March 2022 and March 2023.
Okay
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Only some people are paid a living wage
Do Care UK pay care assistants enough to live on?
Some people are not paid a living wage.
How we know this
49% of people say they are paid below the Real Living Wage for where they live.Based on data from 85 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Care UK pay care assistants market rates?
Only some people are paid above average for their job.
How we know this
60% of people are paid below average for the type of work they do.Based on data from 90 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do care assistants at Care UK get paid the same regargless of age?
Yes, people under the age of 23 get paid the same as those above 23.
See what Care UK pays different age groupsHow we know this
The average pay of under 23s is the same as those above 23.Based on data from 99 people who took the Breakroom Quiz between February 2021 and March 2023.
Bad
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Most people don’t get paid breaks
Do care assistants at Care UK get paid breaks?
No. Most people don’t get paid breaks.
How we know this
94% of people say they don’t get paid breaks.Based on data from 88 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Bad
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Most people don’t get sick pay
Do Care UK pay care assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
99% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 82 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do care assistants at Care UK do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
67% of people report that they don’t do extra unpaid work.Based on data from 83 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do care assistants get of their shift pattern at Care UK?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 26% of people with changing schedules report getting one week notice or less.
- 24% of people with changing schedules report getting two weeks notice.
- 11% of people with changing schedules report getting three weeks notice.
- 39% of people with changing schedules report getting four weeks notice or more.
Based on data from 62 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do care assistants at Care UK worry about hours?
Most people don’t worry about getting enough hours.
How we know this
77% of people report they don’t worry about getting enough hours.Based on data from 87 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do care assistants at Care UK get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
39% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 80 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for care assistants at Care UK to change shifts?
Some people find it hard to change shifts.
How we know this
67% of people report that it’s hard to change shifts if they need to.Based on data from 63 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for care assistants to book a holiday at Care UK?
Some people find it hard to book holiday.
How we know this
36% of people report it’s hard to book holidays.Based on data from 83 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Care UK managers change care assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
37% of people say their manager changes their shifts at the last minute.Based on data from 82 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for care assistants to take sick leave at Care UK?
Some people find it hard to take sick leave.
How we know this
54% of people report that it’s hard to take time off if they are sick.Based on data from 78 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is care assistants at Care UK job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
86% of students report this is a good place to work if you’re studying.Based on data from 14 people who took the Breakroom Quiz between March 2020 and November 2022.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working as care assistants at Care UK good if you have caring responsibilities?
Most parents and carers say this is a good place to work.
How we know this
70% of people who care for a child or other relative report this is a good place to work.Based on data from 44 people who took the Breakroom Quiz between October 2020 and February 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do care assistants at Care UK feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
59% of people say they’re not treated with respect by their managers.Based on data from 75 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do care assistants at Care UK get proper breaks?
Some people don’t get proper breaks.
How we know this
59% of people report that they don’t get to take proper breaks.Based on data from 82 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Bad
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Most people are stressed
Is it stressful for care assistants to work at Care UK?
Most people feel stressed here.
How we know this
90% of people say they often feel stressed at work.Based on data from 87 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do care assistants at Care UK enjoy their jobs?
Most people enjoy their job.
How we know this
70% of people report they enjoy their job.Based on data from 74 people who took the Breakroom Quiz between March 2022 and March 2023.
Okay
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Only some people recommend their team
Do care assistants at Care UK recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 90 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do care assistants get enough training when they start at Care UK?
Some people did’t get enough training when they started.
How we know this
38% of people report they didn’t get enough training when they started working here.Based on data from 86 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Bad
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Most people don’t get support to progress
Are care assistants given support to progress at Care UK?
Most people aren’t given support to progress here.
How we know this
In the last year, 68% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 81 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad
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Head office doesn’t understand what’s happening
Do care assistants think Care UK head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 83 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
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Most people don’t feel well informed by head office
Do care assistants feel well informed about how Care UK is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 81 people who took the Breakroom Quiz between March 2022 and March 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Care UK employees say about their job
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Best thing
I love giving client centered care and getting time to do it well
Worst thing
No sick pay, unpaid breaks, if leave 5 mins early money gets deducted yet starting early or staying over doesnt
Care UK Carer, February 2023
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Best thing
Caring for people who are vulnerable and can’t do it for themselves
Make good friends (only some)
Worst thing
Management, communication between management and other staff, communication between all staff. Stock issues, unfair treatment for no obvious reasons, ie apply for a promotion, have more experience, more qualifications and have worked there longer but yet the position is given to someone who doesn’t have even the minimum qualifications for the role or the experience necessary.
Care UK Care assistant, January 2023
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