Cleaning Operative - South Midlands Mail Centre (NN4 9DR)
Royal MailAbout Royal Mail
Royal Mail is the British postal service. They're known for their bright red pillar post boxes.
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About this pay estimate
CloseThis pay estimate is based on data from 14 TUI Travel employees who took the Breakroom Quiz between November 2019 and March 2023.
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Job description from Royal Mail
Royal Mail P&FS are recruiting for Cleaning Operatives at South Midlands Mail Centre (NN4 9DR)
Job Reference Number: 292907
Pay: £9.90 per hour
Benefits: 20 days annual leave plus bank holidays, rising to 25 days with service (Pro rota), uniform, PPE, employee referral scheme and Defined Contribution pension scheme plus car parking.
Contract type: Permanent
Working hours: Full time, 37.5 hours per week, Wednesday - Sunday.
As part of Royal Mail Property & Facilities Solutions you will work from 10:00am to 18:00pm either as part of a team or as the only cleaner on site, ensuring we continue to deliver the high standards of service our customers expect.
About the Role
As a cleaning operative you will be responsible for variety of tasks including mopping, toilet cleaning, washing walls, vacuuming, emptying bins, dusting and sanitising surfaces safely and professionally to a high standard.
We require someone who can operate a variety of cleaning equipment - however full training is provided with a first day induction. This role will be physically challenging and involves manual handling activities.
About You
Previous cleaning experience is desired, but not essential. Naturally friendly, with good written and verbal communication skills, you’ll be able to communicate with customers and managers whilst complying with Health & Safety regulations.
The ideal candidate will be reliable, self-motivated with a keen eye for detail. You’ll be able to work on your own initiative, organising your own time, as you’ll be managed remotely.
If you are looking for a new and exciting opportunity as a commercial Cleaner then please apply.
About Us
Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.
Five centuries in business has made Royal Mail more than a household name. We connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 29 million addresses across the UK.
What happens next?
After you apply, your application will be reviewed and if you are successful you will be invited to a telephone assessment. This call will last around 15-20 minutes, consisting of 7 questions. There will not be a face to face interview in this process.
Please note, once our maximum number of applications has been reached this vacancy will close.
We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants.
For more information on Royal Mail Group and our values please click here: https://jobs.royalmailgroup.com/content/About-Us/?locale=en_GB
Job insights from Breakroom
Cleaners and domestics
Cleaners carry out general cleaning of offices, shops and homes.
What you’ll do as a cleaner and domestic:
- Do general cleaning in industrial buildings, offices or homes
- Clean cars or gardens
- Follow Health and Safety guidelines
- Vacuum carpets, clean upholstery and clean bathrooms
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Physical activity
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
- Wearing a uniform
What employees say
Pay
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Good
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People are paid minimum wage
Do Royal Mail pay cleaners minimum wage?
Yes. Most people are paid above the minimum wage.
How we know this
88% of people say they are paid at or above the legal minimum wage.Based on data from 16 people who took the Breakroom Quiz between March 2020 and February 2023.
Okay
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Only some people are paid a living wage
Do Royal Mail pay cleaners enough to live on?
Some people are not paid a living wage.
How we know this
46% of people say they are paid below the Real Living Wage for where they live.Based on data from 13 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Royal Mail pay cleaners market rates?
Most people are paid above average for their job.
How we know this
69% of people are paid above average for the type of work they do.Based on data from 16 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Bad
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Most people don’t get paid breaks
Do cleaners at Royal Mail get paid breaks?
No. Most people don’t get paid breaks.
How we know this
85% of people say they don’t get paid breaks.Based on data from 13 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Royal Mail pay cleaners sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
38% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between July 2020 and February 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do cleaners at Royal Mail do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
92% of people report that they don’t do extra unpaid work.Based on data from 13 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do cleaners at Royal Mail worry about hours?
Most people don’t worry about getting enough hours.
How we know this
100% of people report they don’t worry about getting enough hours.Based on data from 13 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Bad
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Most people don’t get any choice of shifts
Do cleaners at Royal Mail get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
80% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to book holiday
How easy is it for cleaners to book a holiday at Royal Mail?
Some people find it hard to book holiday.
How we know this
58% of people report it’s hard to book holidays.Based on data from 12 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Royal Mail managers change cleaners shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
85% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 13 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for cleaners to take sick leave at Royal Mail?
Most people find it easy to take sick leave.
How we know this
100% of people report that it’s easy to take time off if they are sick.Based on data from 10 people who took the Breakroom Quiz between July 2020 and February 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do cleaners at Royal Mail feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do cleaners at Royal Mail get proper breaks?
Most people get proper breaks.
How we know this
77% of people report that they get to take proper breaks.Based on data from 13 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Good
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Most people aren’t stressed
Is it stressful for cleaners to work at Royal Mail?
Most people don’t feel stressed here.
How we know this
75% of people say they don’t feel stressed at work.Based on data from 16 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people recommend their team
Do cleaners at Royal Mail recommend working with their team?
Only some people recommend working with their team.
How we know this
40% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 15 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do cleaners get enough training when they start at Royal Mail?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 15 people who took the Breakroom Quiz between July 2020 and February 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Bad
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Most people don’t get support to progress
Are cleaners given support to progress at Royal Mail?
Most people aren’t given support to progress here.
How we know this
In the last year, 86% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 14 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad
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Head office doesn’t understand what’s happening
Do cleaners think Royal Mail head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between March 2020 and July 2022.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do cleaners feel well informed about how Royal Mail is doing?
Only some people feel well informed about how the company is doing.
How we know this
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between March 2020 and February 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Royal Mail employees say about their job
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Best thing
Still a workplace like no other, hours and pay is good
Worst thing
Bullying is out of control, both managers and employees are guilty of it, the mental health struggles that come of this are easily apparent to see
Royal Mail Vehicle technician, February 2023
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Best thing
It pays the bills
Worst thing
Upper management Turning a simple job into an absolute farce
Royal Mail Postman, January 2023
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Close
About this pay estimate
CloseThis pay estimate is based on data from 16 Royal Mail employees who took the Breakroom Quiz between March 2020 and February 2023.
Take the Breakroom Quiz to compare your job.