About HC One
HC One is a care home operator.
Better paying jobs near ST17 9AF
Better rated jobs near ST17 9AF
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About this pay estimate
CloseThis pay estimate is based on data from 32 Mitchells & Butlers employees who took the Breakroom Quiz between November 2019 and March 2023.
Take the Breakroom Quiz to compare your job.
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About this pay estimate
CloseThis pay estimate is based on data from 32 Mitchells & Butlers employees who took the Breakroom Quiz between November 2019 and March 2023.
Take the Breakroom Quiz to compare your job.
-
About this pay estimate
CloseThis pay estimate is based on data from 78 Mitchells & Butlers employees who took the Breakroom Quiz between April 2022 and March 2023.
Take the Breakroom Quiz to compare your job.
Similar paying jobs near ST17 9AF
Job description from HC One
In your role as a Kitchen Assistant at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
About You
As a Kitchen Assistant that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have Resident wellbeing in mind above anything else.
HC-One are looking for a Kitchen Assistant with some kitchen experience, but what’s for certain is that you’ll have either an NVQ2 in Catering or Food Preparation or the willingness to study for one. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.
Well, after all, it’s just in your nature.
About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Kitchen Assistant we will invest in you and you will enjoy additional support and benefits including:
- Paid enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications.
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
#HCOneJobs
Job insights from Breakroom
Kitchen and catering assistant
Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need
What you’ll do as a kitchen and catering assistant:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
What employees say
Pay
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Good
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People are paid minimum wage
Do HC One pay kitchen assistants minimum wage?
Yes. Most people are paid above the minimum wage.
How we know this
93% of people say they are paid at or above the legal minimum wage.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Bad
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Most people aren’t paid a living wage
Do HC One pay kitchen assistants enough to live on?
Most people are not paid a living wage.
How we know this
85% of people say they are paid below the Real Living Wage for where they live.Based on data from 13 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do HC One pay kitchen assistants market rates?
Most people are paid above average for their job.
How we know this
86% of people are paid above average for the type of work they do.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Bad
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Most people don’t get paid breaks
Do kitchen assistants at HC One get paid breaks?
No. Most people don’t get paid breaks.
How we know this
93% of people say they don’t get paid breaks.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Bad
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Most people don’t get sick pay
Do HC One pay kitchen assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
83% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do kitchen assistants at HC One do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
64% of people report that they do extra work that they don’t get paid for.Based on data from 11 people who took the Breakroom Quiz between December 2020 and January 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Bad
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Less than 4 weeks notice of shifts
How much notice do kitchen assistants get of their shift pattern at HC One?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 50% of people with changing schedules report getting one week notice or less.
- 25% of people with changing schedules report getting two weeks notice.
- 17% of people with changing schedules report getting three weeks notice.
- 8% of people with changing schedules report getting four weeks notice or more.
Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do kitchen assistants at HC One worry about hours?
Most people don’t worry about getting enough hours.
How we know this
71% of people report they don’t worry about getting enough hours.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do kitchen assistants at HC One get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
54% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 13 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to book holiday
How easy is it for kitchen assistants to book a holiday at HC One?
Some people find it hard to book holiday.
How we know this
62% of people report it’s hard to book holidays.Based on data from 13 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do HC One managers change kitchen assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
43% of people say their manager changes their shifts at the last minute.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for kitchen assistants to take sick leave at HC One?
Most people find it easy to take sick leave.
How we know this
67% of people report that it’s easy to take time off if they are sick.Based on data from 12 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do kitchen assistants at HC One feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
67% of people say they’re not treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between December 2020 and January 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Bad
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Most people don’t get proper breaks
Do kitchen assistants at HC One get proper breaks?
Most people don’t get proper breaks.
How we know this
69% of people report that they don’t get to take proper breaks.Based on data from 13 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Bad
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Most people are stressed
Is it stressful for kitchen assistants to work at HC One?
Most people feel stressed here.
How we know this
86% of people say they often feel stressed at work.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Bad
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Most people don’t recommend their team
Do kitchen assistants at HC One recommend working with their team?
Not many people recommend working with their team.
How we know this
86% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do kitchen assistants get enough training when they start at HC One?
Some people did’t get enough training when they started.
How we know this
58% of people report they didn’t get enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between December 2020 and October 2022.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Bad
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Most people don’t get support to progress
Are kitchen assistants given support to progress at HC One?
Most people aren’t given support to progress here.
How we know this
In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad
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Head office doesn’t understand what’s happening
Do kitchen assistants think HC One head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 14 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
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Most people don’t feel well informed by head office
Do kitchen assistants feel well informed about how HC One is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
85% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between March 2020 and January 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What HC One employees say about their job
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Best thing
The residents
Worst thing
The staff. Known to management to abuse residents yet nothing gets done. Staff leaving windows open wide in the middle of winter in residents rooms. Staff sleeping on shift. Gambling on shift. Not answering call bells. Enabling residents who have drinking problems to continue to drink even though families have requested they don't. The list goes on but the home manager just turns a blind eye.
HC One Employee, January 2023
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Best thing
Seeing that you make a difference to someone! Finishing your shift and knowing that you’ve done everything you can to ensure that your residents are well cared for.
Worst thing
Not having enough staff.
Feeling undervalued.
Not having the time to sit and spend time with the residents.HC One Senior carer, January 2023
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