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Posted 56 days ago

Deputy Manager

Pizza Hut

About Pizza Hut

Pizza Hut is a restaurant chain. They serve pizza.

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Job description from Pizza Hut

Progress your management career. As you support the General Manager with running the restaurant and leading the team—deputising, when needed—you’ll develop skills that will drive your management career forward. It won’t be long before you’re ready to step up and run a Pizza Hut restaurant—or even a few of them—yourself.


As an assistant manager here, you’ll lead by example, embodying the Pizza Hut way by being yourself and putting everything into creating guest experiences that really matter. Forecasting sales, running payroll, shift-managing and maintain smooth running so that your team can relax, be themselves and deliver great service the way they want to. You’ll help everyone thrive—yourself included.


You’ll be an inspiring leader who can bring a team together and show them exactly what’s great about working at the Hut. That’ll sometimes mean going the extra mile for your staff—because they do the same for you. That’s how you’re able to spread the positivity that makes our restaurants special places.

Maybe you’ve got a background in retail as a store manager or perhaps you’ve been a deputy manager in hospitality before. Either way, your people skills will be second to none. You’ll be able to make a big, positive impact both commercially and culturally here.

Job insights from Breakroom

Bar, restaurant and kitchen supervisors

Bar, restaurant and kitchen supervisors are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive

What you’ll do as a bar, restaurant and kitchen supervisor

  • Plan menus with your chefs
  • Organise shifts and rotas for kitchen, waiting and bar staff
  • Recruit staff and help to train them
  • Plan events like weddings or birthdays
  • Manage stock and budgets

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Wearing a uniform
  • Cleaning
  • Anti-social hours
  • Managing people
  • Using a computer

What employees say

Pay

    Good
  • People are paid minimum wage

    Do Pizza Hut pay shift managers minimum wage?

    Yes. Most people are paid above the minimum wage.

    How we know this

    100% of people say they are paid at or above the legal minimum wage.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

  • Good
  • Most people are paid a living wage

    Do Pizza Hut pay shift managers enough to live on?

    Most people are paid a living wage.

    How we know this

    86% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The new Living Wage rates were announced on Thursday 22 September 2022.

    The rates are now £10.90 per hour, and £11.95 per hour in London.

    Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.

    On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Pizza Hut pay shift managers market rates?

    Most people are paid above average for their job.

    How we know this

    73% of people are paid above average for the type of work they do.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do shift managers at Pizza Hut get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    64% of people say they don’t get paid breaks.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Bad
  • Most people don’t get sick pay

    Do Pizza Hut pay shift managers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 20 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do shift managers at Pizza Hut do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    68% of people report that they don’t do extra unpaid work.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do shift managers get of their shift pattern at Pizza Hut?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 86% of people with changing schedules report getting one week notice or less.
    • 9% of people with changing schedules report getting two weeks notice.
    • 5% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do shift managers at Pizza Hut worry about hours?

    Some people worry about getting enough hours.

    How we know this

    41% of people report they worry about getting enough hours.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Most people get a choice of shifts

    Do shift managers at Pizza Hut get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    68% report that their manager gives them enough choice over which shifts they work.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for shift managers at Pizza Hut to change shifts?

    Some people find it hard to change shifts.

    How we know this

    42% of people report that it’s hard to change shifts if they need to.

    Based on data from 19 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for shift managers to book a holiday at Pizza Hut?

    Some people find it hard to book holiday.

    How we know this

    57% of people report it’s hard to book holidays.

    Based on data from 21 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Pizza Hut managers change shift managers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    55% of people say their manager changes their shifts at the last minute.

    Based on data from 20 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for shift managers to take sick leave at Pizza Hut?

    Some people find it hard to take sick leave.

    How we know this

    67% of people report that it’s hard to take time off if they are sick.

    Based on data from 21 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Bad
  • People work a lot more hours than their contract

    Do shift managers work the same number they are contracted for at Pizza Hut?

    Most people work a lot more hours than their contact..

    How we know this

    82% of people report working 8 hours or more than their contract.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Workplace

    Okay
  • Only some people feel treated with respect

    Do shift managers at Pizza Hut feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    35% of people say they’re not treated with respect by their managers.

    Based on data from 20 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Bad
  • Most people don’t get proper breaks

    Do shift managers at Pizza Hut get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    71% of people report that they don’t get to take proper breaks.

    Based on data from 21 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful for shift managers to work at Pizza Hut?

    Most people feel stressed here.

    How we know this

    81% of people say they often feel stressed at work.

    Based on data from 21 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do shift managers at Pizza Hut enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    63% of people report they don’t enjoy their job.

    Based on data from 16 people who took the Breakroom Quiz between November 2021 and January 2023.

  • Okay
  • Only some people recommend their team

    Do shift managers at Pizza Hut recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    59% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do shift managers get enough training when they start at Pizza Hut?

    Most people got enough training when they started.

    How we know this

    73% of people report they got enough training when they started working here.

    Based on data from 22 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are shift managers given support to progress at Pizza Hut?

    Most people are given support to progress here.

    How we know this

    In the last year, 72% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 18 people who took the Breakroom Quiz between February 2021 and January 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do shift managers think Pizza Hut head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 21 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do shift managers feel well informed about how Pizza Hut is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    48% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 21 people who took the Breakroom Quiz between February 2021 and February 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Pizza Hut

What Pizza Hut employees say about their job

  • Best thing

    Tbh I love my job like yeah it's stressful but so is literally any job lol. Best things would be the people I work with, we all have such a laugh and it's great :) for the majority I love going to work

    Worst thing

    Minimum wage is crap for the amount of stress and hard work I put into every single shift like I'm training to be a manager and I'm still only on minimum wage even when I'm giving maximum effort so that kinda sucks. Also the staff can sometimes be cliquey but again I thi k that happens everywhere yanno

    6.0

    Pizza Hut Server, March 2023

  • Best thing

    The friends you make along the way

    Worst thing

    Understaffed, underpaid, undervalued, overworked, not enough training, employs 16 year olds so it’s a easier payout, managers talk smack about the team constantly, managers are sometimes disgustingly rude about everyone there, the team do whatever their want without any repercussion, staff that have been there the longest are overlooked, and not treated well. overall, it’s a toxic work place to stay in, and I wouldn’t recommend not even someone I hate to work there

    2.3

    Pizza Hut Employee, January 2023

See more reviews
  • Best thing

    Easy to take holidays and get days off

    Worst thing

    Specific managers, pay, lack of progression

    3.4

    Pizza Hut Pizza chef, December 2022

  • Best thing

    Meet new people

    Worst thing

    Mangers not listing

    4.1

    Pizza Hut Cleaner, December 2022

  • Best thing

    the tips

    Worst thing

    rude people and the pay

    5.5

    Pizza Hut Front of house, November 2022

  • Best thing

    Free meal and discounts

    Worst thing

    Getting paid minimum wage, had no training to start off with and was thrown in the deep end having no previous experience. Constantly getting scheduled to work when i have college and short breaks

    5.5

    Pizza Hut Front of house staff, September 2022

  • Best thing

    friendly most of the time

    Worst thing

    very stressful

    5.5

    Pizza Hut Employee, September 2022

  • Best thing

    Mild flexibility for less experienced staff when it comes to shift swaps and illness.

    Worst thing

    Pay
    Benefits
    Pension
    Stress

    3.6

    Pizza Hut Shift manager, September 2022

  • Best thing

    Going home

    Worst thing

    Don’t get free food
    Inconsistent hours
    Overworked and underpaid

    6.0

    Pizza Hut Employee, September 2022

  • Best thing

    The people I work with. Most of them work hard and bond well together. Store management do their best to keep staff morale up even when the company itself is working against them.

    Worst thing

    The exec board of the company seem to have lost all sight of what’s happening in the company at ground level. They seem obsessed with their profit margins and squeezing the most out of their employees, expecting them to do go above and beyond but not willing to pay them anymore than the bare minimum to do it. The removal of ordering with a server and making the customer order themselves through a website as well as no longer taking cash has slashed the ability for serving staff to make tips and therefore lead to an average of 25% reduction in overall pay. It’s also lead to a worse dine in experience for the customer.

    6.0

    Pizza Hut Server, March 2022

  • More reviews from Pizza Hut employees