Reposted 14 days ago

Maintenance Assistant

CBRE
birmingham, england, United Kingdom

The Breakroom Take

7.7

Rated 7.7 out of 10, based on 151 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Good employer
  • Recommended by parents
  • Respectful managers
  • Proper training
  • Proper breaks

About CBRE

CBRE is a commercial real estate services and investment company. Their services include facilities management.

Job description from CBRE

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining workplace because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand the workplace contributes to business results, whether its an office, a retail outlet, a laboratory, a data centre, a manufacturing environment, or a virtual location. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Maintenance Assistant to join the team located at our clients site in Atherstone. Key Tasks: The role will be to provide an effective PPM & reactive maintenance program at our clients manufacturing site. The services we provide covers all plant & equipment serving the manufacturing & admin areas includes a process water effluent treatment plant. The manufacturing equipment is maintained by the client. Key to the site is the process waste water effluent plant & equipment for which training will be provided that the successful candidate will be expected to operate & maintain. This role is a new role for the site that we see as being primarily mechanically biased & we are open to hearing from those who have a mechanical background, water treatment technicians, process technicians, plumbers, mechanical fitters as well as general FM / HVAC tradespersons. Core duties: Ensuring the efficient and effective operation, maintenance and repair of the site M&E Plant and Equipment and Fabric Services. Working with the CAFM System to ensure all statutory & mandatory PPM & reactive tasks are captured & recorded correctly Compliance with and record keeping for CBREs ISO 90001/14001 Quality Management System and management of the Quality, Health, Safety & Environment responsibilities on the site. Assist in organising and carrying out reactive repairs to the site systems. Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices. Periodic COD (Chemical Oxygen Demand) Testing. Routine daily plant condition checks. Cleaning and calibration of various electronic probes. Procurement and top-up of process chemicals. Various point sampling. Operational checks of non-electronically monitored pumps. Various tank and associated pipework wash downs. Preparation work for filter cleaning and replacement. Performing various system safe isolations where required. Basic plumbing work. Supervision of Specialist Service Contractors, including induction, sign-off and actioning minor works listed on service report sheets in conjunction with the Site Operations Lead. Formulating, assessing, and validating Risk Assessments and Method Statements. Attend CBRE QHSE short course when required. Assisting Site Operations Lead with monthly quality audits. Liaising with QHSE or Site Operations Lead when internal audits are conducted. Assist with closing out N/Cs following QHSE audits. Implementation of operational processes to facilitate in efficient operation of the contract. Assist in creating innovative tools or creating new innovative ideas to facilitate the maintenance to the plant. Application of organisational policies and procedures. Core Competencies Responsiveness Reliability Understanding the customer Accessibility Competence to Deliver Innovation Person Specification Skills & Knowledge Able to organise workload and manage the completion of the planned & reactive tasks. An understanding of health & safety. Able to compile and manage the Logbook system and promote management of the logbooks through the team. Able to respond to any urgent queries from the customer. Understanding of Statutory & Mandatory Compliance & CAFM systems Knowledge of operations of plant and related equipment water treatment systems an advantage but training will be provided. Experience At least two years at a similar level or equivalent General knowledge of Facilities Management systems, plant & equipment Ability to maintain high standards of service levels with the team Client facing, to be able to work in different environments and be able to communicate with different internal and external customers Development CBRE is committed to developing its staff & support will be provided for individuals looking to develop themselves further within the role. At least two years at a similar level or equivalent General knowledge of Facilities Management systems, plant & equipment Ability to maintain high standards of service levels with the team Client facing, to be able to work in different environments and be able to communicate with different internal and external customers

Map

birmingham, england, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do CBRE pay maintenance engineers enough to live on?

    Most people are paid a living wage.

    How we know this

    100% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 19 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do CBRE pay maintenance engineers market rates?

    Only some people are paid above average for their job.

    How we know this

    45% of people are paid below average for the type of work they do.

    Based on data from 22 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do maintenance engineers at CBRE get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    76% of people say they don’t get paid breaks.

    Based on data from 21 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Good
  • Most people get sick pay

    Do CBRE pay maintenance engineers sick pay?

    Yes. Most people get proper sick pay.

    How we know this

    72% of people say they would get paid if they were sick but scheduled to work.

    Based on data from 18 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it for maintenance engineers to book a holiday at CBRE?

    Most people find it easy to book holiday.

    How we know this

    90% of people report it’s easy to book holidays.

    Based on data from 21 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for maintenance engineers to take sick leave at CBRE?

    Some people find it hard to take sick leave.

    How we know this

    38% of people report that it’s hard to take time off if they are sick.

    Based on data from 21 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do maintenance engineers at CBRE feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    50% of people say they’re not treated with respect by their managers.

    Based on data from 20 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do maintenance engineers at CBRE get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    35% of people report that they don’t get to take proper breaks.

    Based on data from 20 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for maintenance engineers to work at CBRE?

    Most people feel stressed here.

    How we know this

    71% of people say they often feel stressed at work.

    Based on data from 17 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do maintenance engineers at CBRE enjoy their jobs?

    Most people enjoy their job.

    How we know this

    82% of people report they enjoy their job.

    Based on data from 17 people who took the Breakroom Quiz between July 2022 and March 2024.

  • Okay
  • Only some people recommend their team

    Do maintenance engineers at CBRE recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    50% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 22 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do maintenance engineers get enough training when they start at CBRE?

    Most people got enough training when they started.

    How we know this

    67% of people report they got enough training when they started working here.

    Based on data from 18 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are maintenance engineers given support to progress at CBRE?

    Only some people are given support to progress here.

    How we know this

    In the last year, 53% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 19 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do maintenance engineers think CBRE head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 21 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do maintenance engineers feel well informed about how CBRE is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    43% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 21 people who took the Breakroom Quiz between July 2022 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at CBRE

What CBRE employees say about their job

  • Best thing

    My team

    Worst thing

    Money, career. Support from Cbre

    7.3

    CBRE Plumber, February 2024

  • Best thing

    Learning new things

    Worst thing

    Escorting clients

    7.8

    CBRE Maintenance engineer, February 2024

See more reviews
  • Best thing

    - I can work off my own accord.
    - Wealth of Knowledge, insight at my disposal.
    - Corporate giant, which will not easily fail.

    Worst thing

    -Management can be a hit and mis at times
    -Due to the size and nature of the job, you can get lost in the system.

    8.7

    CBRE Employee, January 2024

  • Best thing

    Regular work

    Worst thing

    No progression or training
    Managers and inefficient and workplace isn’t safe
    Poor communication and no understanding from managers in terms of raising problems and trying to find solutions

    1.5

    CBRE Employee, August 2023

  • Best thing

    I’m very easy going maybe too easy going so I get walked over

    Worst thing

    Rubbish jobs that I shouldn’t do but I do it anyway

    6.3

    CBRE Employee, July 2023

  • Best thing

    Free parking, good location (1-1.15hr drive), career progression, H&S training, lunch is paid

    Worst thing

    High stress, higher salary for experience over knowledge (£20k more and I am their line manager), poor senior management, little to no rewards or bonuses (SIPS removed, personal petrol removed, little to no social events, years of no bonuses)

    7.3

    CBRE Assistant site manager, June 2023

  • Best thing

    The moving around a lot on site plus it isn’t to hard a job to be honest

    Worst thing

    The long hours

    4.1

    CBRE Employee, January 2023

  • Best thing

    Meeting people

    Worst thing

    Rude people on the phone

    7.1

    CBRE Receptionist, June 2021

  • Best thing

    4 on 4 off night shifts

    Worst thing

    Incompetent supervision and lack of job enhancement

    8.4

    CBRE Customer service advisor, February 2021

  • Best thing

    Easy

    Worst thing

    Aren’t any bad aspects

    8.5

    CBRE Receptionist, July 2020

  • More reviews from CBRE employees

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