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Nights Warehouse Operative - Andover

Ocado
£11.25 per hour
Andover
Full time, permanent

The Breakroom Take

7.1

Rated 7.1 out of 10, based on 612 employees who took the Breakroom Quiz

See all job reviews

  • Good employer
  • Pays all ages fairly
  • Good shift notice
  • Paid breaks
  • Respectful managers
  • Proper training

About Ocado

Ocado is a retailer. They sell food, including M&S food products, and operate exclusively online.

Job description from Ocado

Ready to unbox your potential? Join Ocado Logistics.

You'll be working in a state-of-the-art warehouse preparing orders for customers.

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers. We use innovative and state-of-the-art technology, and joining us as a Warehouse Operative means could work in chill, ambient or freezer temperatures in a clean, fast-paced, warehouse environment.

Please note, we fulfil customer orders around the clock, so a range of role and shift patterns are available.

What do you get in return?

Base Salary: £11.25 per hour

    • Starting rate - £11.25 per hour.

    • Night shift premium (between the hours of 10pm and 6am) - plus £2.50 per hour

    • Freezer premium for all hours worked - plus £0.80 per hour

    • Overtime paid at basic x 1.25

Here's our shift times:

Nights Pick / Freezer 19:00 - 05:00

Nights Inbound 19:00 - 06:00

Nights Despatch 21:00 - 07:00

Alongside a safe working environment, we offer perks and benefits to suit everyone:

  • Enhanced digital GP service for you and your dependents
  • 50% earned salary advances for four-weekly paid employees
  • High street shopping and restaurant discounts including 15% off Ocado.com
  • Up to 7% matched pension contributions after three months of service
  • Established car share commuting scheme

If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!

What are the requirements?

You don’t need any previous experience to join our friendly team. Just bring yourself and a positive attitude and our amazing training team will do the rest!

How to apply:

Simply fill out an online application (no CV required), and our friendly recruitment team will be in touch!

Please note, we fulfil customer orders around the clock, so a range of shift patterns are available. Please speak to your recruiter for more details.

About Ocado Logistics

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves (robots included) and get stuck in.

Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities.

Pick a career packed with opportunities. Join Ocado Logistics today!

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

Job insights from Breakroom

Warehouse operative

Warehouse operatives take delivery of goods, and pick, pack and dispatch products

What you’ll do as a warehouse operative:

  • Take delivery of goods and raw materials
  • Pack and wrap goods
  • Check for damaged or missing items
  • Make sure stock is stored correctly and safely
  • Load goods ready for dispatch

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Night work
  • Cleaning
  • Physical activities

Map

Andover

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Ocado pay warehouse operatives enough to live on?

    Most people are paid a living wage.

    How we know this

    67% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 30 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Ocado pay warehouse operatives market rates?

    Only some people are paid above average for their job.

    How we know this

    55% of people are paid below average for the type of work they do.

    Based on data from 33 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do warehouse operatives at Ocado get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    93% of people say they don’t get paid breaks.

    Based on data from 29 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Ocado pay warehouse operatives sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    83% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 30 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do warehouse operatives at Ocado do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    34% of people report that they do extra work that they don’t get paid for.

    Based on data from 29 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do warehouse operatives get of their shift pattern at Ocado?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 25% of people with changing schedules report getting one week notice or less.
    • 11% of people with changing schedules report getting two weeks notice.
    • 14% of people with changing schedules report getting three weeks notice.
    • 50% of people with changing schedules report getting four weeks notice or more.

    Based on data from 28 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do warehouse operatives at Ocado worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    84% of people report they don’t worry about getting enough hours.

    Based on data from 32 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do warehouse operatives at Ocado get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    54% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 28 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for warehouse operatives at Ocado to change shifts?

    Some people find it hard to change shifts.

    How we know this

    48% of people report that it’s hard to change shifts if they need to.

    Based on data from 23 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for warehouse operatives to book a holiday at Ocado?

    Most people find it easy to book holiday.

    How we know this

    67% of people report it’s easy to book holidays.

    Based on data from 30 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Ocado managers change warehouse operatives shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    90% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 31 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for warehouse operatives to take sick leave at Ocado?

    Some people find it hard to take sick leave.

    How we know this

    40% of people report that it’s hard to take time off if they are sick.

    Based on data from 30 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • Most parents say it’s bad

    Is working as warehouse operatives at Ocado good if you have caring responsibilities?

    Most parents and carer say this is a bad place to work.

    How we know this

    75% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 12 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do warehouse operatives at Ocado feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    38% of people say they’re not treated with respect by their managers.

    Based on data from 29 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do warehouse operatives at Ocado get proper breaks?

    Most people get proper breaks.

    How we know this

    77% of people report that they get to take proper breaks.

    Based on data from 31 people who took the Breakroom Quiz between February 2022 and February 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for warehouse operatives to work at Ocado?

    Some people feel stressed here.

    How we know this

    66% of people say they often feel stressed at work.

    Based on data from 29 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do warehouse operatives at Ocado enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    64% of people report they don’t enjoy their job.

    Based on data from 28 people who took the Breakroom Quiz between May 2022 and March 2024.

  • Okay
  • Only some people recommend their team

    Do warehouse operatives at Ocado recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    55% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 33 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do warehouse operatives get enough training when they start at Ocado?

    Most people got enough training when they started.

    How we know this

    87% of people report they got enough training when they started working here.

    Based on data from 31 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are warehouse operatives given support to progress at Ocado?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 29 people who took the Breakroom Quiz between February 2022 and February 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do warehouse operatives think Ocado head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    68% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 31 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do warehouse operatives feel well informed about how Ocado is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    53% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 30 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Ocado

What Ocado employees say about their job

  • Best thing

    Seeing different people and places
    And all the big houses we get to go to

    Worst thing

    Time between drop you feel rushed to get the jobs done
    Not much customer service provided at the door as your there for 4 min or less depending delivery
    Vans are always dirty where food is kept with black mold from improper cleaning and the vans break most of the time
    You get a Disciplinary for not contacting customer for early delivery when your there 2 min early
    Boxes are heavier putting stress on your back cuss there not in the right place

    5.0

    Ocado CSTM, March 2024

  • Best thing

    Driving, new places everyday

    Worst thing

    Customers

    7.5

    Ocado Employee, February 2024

See more reviews
  • Best thing

    Good team work and working hours

    Worst thing

    Underpaid drivers and no flexibility for shifts

    6.6

    Ocado Delivery driver, January 2024

  • Best thing

    Progressing my career as a driver and becoming more confident speaking to people 1to1 and I get paid breaks on the road sometimes depends what happens on the road.very easy to book overtime or swap shifts.

    Worst thing

    I feel like this job should pay more for what work we do. For example some people will get Central London Routes all month and that’s not fair pay I think compared to people who do local work.i speak from experience, but I feel like a pay rise £1+ is due.

    9.9

    Ocado CSTM, January 2024

  • Best thing

    Every single shift bring new situations that I have to handle it

    Worst thing

    Management treat the employees like an enemies not like partners

    7.0

    Ocado Employee, December 2023

  • Best thing

    There isn’t one good thing I could say about Ocado. The whole work place is run badly from top to bottom.

    Worst thing

    No one cares about you at Ocado I once complained about health and safety to a manager and his reply was I don’t care if anyone gets hurt.

    3.9

    Ocado Warehouse operative, September 2023

  • Best thing

    It's reliable to know in advance all your work shift patterns. Some management is really helpful depending on which warehouse site you work at.

    Worst thing

    Had too much overtime hours during beginning of COVID 19. Now there is barely any work hours available, not reliable for career growth but easy job to get used to

    7.1

    Ocado Warehouse operative, April 2023

  • Best thing

    Coming back early and still getting a full days pay.

    Worst thing

    Overload you with the amount of deliveries you need to do.
    Takes useful features away from us making our days harder and longer but the pay doesn't get increased for these changes like bagless frozen items mixed with other items from different deliveries.

    6.4

    Ocado CSTM, September 2022

  • Best thing

    Sometimes you get to finish early but they’re trying to get rid of that.

    Some customers are so lovely and some tip.

    Worst thing

    Delivering to flats with no lifts, trying to park in difficult areas then fear of getting a parking fine.

    On hot days, some of the vans don’t have any Air Con.

    7.6

    Ocado Employee, August 2022

  • Best thing

    Job and lot - you basically get to go home as soon as your route is finished and still paid till the end of your shift, this is most nights very rarely if you are back too early they may ask you to go back out to help someone or to stay a bit longer incase there is something they need a spare driver for but this is extremly rare and 99% of the time you get to go as soon as you give them the van back.
    Variety of places - different areas, towns cities and countryside, routes are random so no two days are exactly the same.
    Vans are all loaded for you and the route is pre planned, you just proceed through the drops logically and accordingly as long as it is not necessary to change them around for major reasons - such as being very far behind or problems on route but again this is a rarity to have to do this.
    Managers are always fair and helpful if you need a hand with anything whilst out on route.
    Lots of driving if you like a driving job.

    Worst thing

    The weight of the shopping can sometimes be a bit over the top.
    Timings aren't always accurate even when there is no traffic they can still be short - in reference to journey times.
    The delivery allowance times are sometimes again a bit little and means you lose time and risk falling behind because you are not given a great deal of time.
    Items sometimea damaged meaning you have to deal with things that take longer on drops last minute - again at risk of putting you behind.
    Packaging is sometimes to a poor standard meaning customers can and may get fustrated and agitated.
    Overall, I think the positives outweigh the negatives as you get early finishes more nights than not and the routes are normally ok and not too stressful. It swings in roundabouts.

    8.2

    Ocado CSTM - Delivery Driver, March 2021

  • More reviews from Ocado employees

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