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Resource Planning Administrator

Nuffield Health

Epsom

6.8

Breakroom Rating for Nuffield Health

Based on 97 ratings from their employees

See 19 employee reviews

About Nuffield Health

Nuffield Health is a healthcare charity. They run facilities across the UK, including hospitals, clinics and gyms.

Job description from Nuffield Health

Resource Planning Administrator

Hybrid Working / Epsom | Administration | Permanent | Part time

Competitive salary, depending on experience

22.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Resource Planning Administrator, you'll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

Working within the Resource Planning Team based in our Flagship Epsom Support Centre, the Resource Planning Administrator - Physiotherapy is responsible for managing accurate records of our clinical staff and infrastructure within the Physiotherapy department, performing daily checks and updating Physiotherapists diaries to accurately reflect completed activities. You will be the first point of contact for our third-party clinics as they navigate our bookings portal, and you will be required to provide first contact support to them via telephone and email.

As our Resource Planning Administrator, you will also:

  • Maintain accurate records of our clinical staff and infrastructure within the Physiotherapy department.
  • Perform daily checks and updates on our live diary management systems.
  • Run pre-built reports to support daily and weekly data analysis, identifying diary improvements to achieve Key Performance Indicators across all of our Physiotherapy Clinics.
  • Support Regional Analysts with ad hoc admin tasks as well as quarterly data management.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

What employees say

Pay

    Good
  • People are paid minimum wage

    Do Nuffield Health pay minimum wage?

    Yes. Most people are paid above the minimum wage.

    How we know this

    88% of people say they are paid at or above the legal minimum wage.

    Based on data from 49 people who took the Breakroom Quiz between September 2021 and September 2022.

  • Good
  • Most people are paid a living wage

    Do Nuffield Health pay a living wage?

    Most people are paid a living wage.

    How we know this

    70% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 44 people who took the Breakroom Quiz between October 2021 and September 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Nuffield Health?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 44% of people with changing schedules report getting one week notice or less.
    • 14% of people with changing schedules report getting two weeks notice.
    • 14% of people with changing schedules report getting three weeks notice.
    • 28% of people with changing schedules report getting four weeks notice or more.

    Based on data from 36 people who took the Breakroom Quiz between September 2021 and September 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at Nuffield Health worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    77% of people report they don’t worry about getting enough hours.

    Based on data from 30 people who took the Breakroom Quiz between September 2021 and September 2022.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Nuffield Health feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    80% of people say they’re treated with respect by their managers.

    Based on data from 45 people who took the Breakroom Quiz between September 2021 and September 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Find out more about working at Nuffield Health

What Nuffield Health employees say about their job

  • Best thing

    I work with some good people and my clients

    Worst thing

    I live 40mins away but if traffic is bad could be up to 2/3 hours for me to get home and I spend anything from 9- 15 hours a day at work due to clients and shift work so it becomes very tiring and then stops me doing my own training because I have no energy for myself and things I wanna do atm

    1.7

    Nuffield Health Employee, September 2022

  • Best thing

    Coworkers are amazing!
    Nice selection of benefits, and have access to all sorts of extra training if wanted.

    Worst thing

    Busy, some difficult customers, long hours.

    8.2

    Nuffield Health Employee, May 2022