Reposted over 30 days ago

Care Supervisor - Birmingham East

Bluebird Care
£18.0k–£20.0k per year
Birmingham, B35 6LJ
Full time

The Breakroom Take

5.5

Rated 5.5 out of 10, based on 234 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Pays all ages fairly
  • Recommended by parents
  • Respectful managers
  • Proper training

About Bluebird Care

Bluebird Care is a care group. They offer specialist home care services.

Job description from Bluebird Care

Bluebird Care Birmingham East and North are looking to add an enthusiastic, motivated, and passionate Care Supervisor to join our dedicated team. The role of the Care Supervisor is integral to the team, providing our Care Assistants and customers with guidance and support to ensure for the efficient and effective running of our territory.

Working hours: 8.30 to 17.00, Monday to Friday.

Your responsibilities

Effective implementation of customer care assessments, care and support plans, risk assessments and reviews.

Liaising with Care Managers to manage and monitor performance of Care Assistants.

Engaging in regular observations with Care Assistants in the field.

Communicating effectively with office team to ensure customer needs are met.

Networking with external professionals to support the growth of our territory.

Care and support duties as required.

To support the team with the weekly on-call duties.


What we need from you:

At least 1 year of experience in a Care Supervisor role.

Previous experience in a care role.

A comprehensive understanding of the social care sector.

Care NVQ Level 3 or equivalent.

Driving licence and access to your own vehicle.

Excellent communication skills.

Enhanced DBS check (completed on induction)

What we can offer you:

A salary of £18,000 - 20,000 per annum (negotiable dependent on experience)

Full paid induction training.

Mileage contribution.

28 days paid holiday (and a paid day off for your birthday!)


If you would like to find out more, please email to sureshdakshinamurthy@bluebirdcare.co.uk

Job Types: Full-time, Contract

Job insights from Breakroom

Senior care workers

Senior care workers support care workers and assistants help people in their daily lives to live as independently as possible.

What you’ll do as a senior care workers:

  • Help with social or physical activities
  • Train
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Managing people
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Birmingham, B35 6LJ

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people don’t get paid breaks

    Do supervisors at Bluebird Care get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    100% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Hours and flexibility

    Okay
  • Can be hard to book holiday

    How easy is it for supervisors to book a holiday at Bluebird Care?

    Some people find it hard to book holiday.

    How we know this

    40% of people report it’s hard to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for supervisors to take sick leave at Bluebird Care?

    Some people find it hard to take sick leave.

    How we know this

    50% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do supervisors at Bluebird Care feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    80% of people say they’re treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do supervisors at Bluebird Care get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    70% of people report that they don’t get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for supervisors to work at Bluebird Care?

    Most people feel stressed here.

    How we know this

    90% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people recommend their team

    Do supervisors at Bluebird Care recommend working with their team?

    Most people recommend working with their team.

    How we know this

    70% of people report that they would recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do supervisors get enough training when they start at Bluebird Care?

    Some people did’t get enough training when they started.

    How we know this

    40% of people report they didn’t get enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are supervisors given support to progress at Bluebird Care?

    Most people are given support to progress here.

    How we know this

    In the last year, 70% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do supervisors think Bluebird Care head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    60% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Find out more about working at Bluebird Care

What Bluebird Care employees say about their job

  • Best thing

    The clients

    Worst thing

    Pay and hours

    3.9

    Bluebird Care Domiciliary carer, January 2024

  • Best thing

    Not having to work with other people

    Worst thing

    Working till 10pm and starting at 7am the next day

    7.5

    Bluebird Care Care assistant, October 2023

See more reviews
  • Best thing

    Helping people

    Worst thing

    Not enough staff
    Last minute changes

    4.1

    Bluebird Care Care assistant, April 2023

  • Best thing

    Feeling that my role realy does make a difference to people's quality of life is so satisfying, tgere is more to life than just earning your pay. I genuine love caring for our customers. Most of the time I work independently so if the job is done well it's down to me and I know I do my best at all times.
    I love building the relationships with our lovely customers

    Worst thing

    Time pressures on some calls are tight and some travel times can be tight too.
    We can be short staffed particularly when covid is rife this means you are almost always being asked to do extra shifts which is great when you want them but it's a tiring job and you can feel very guilty saying no to extras. You have to look after your own health though and learn to say no sometimes, if you jeep saying yes they will keep asking for more having said that it realy doesn't go unnoticed when you do extras

    7.7

    Bluebird Care Employee, October 2022

  • Best thing

    Love working with poeple
    Money ok. I'm in charge of what I do most of the time

    Worst thing

    Irregular hours and never get full hours required each week
    They change the rotas too much. Given some strenuous jobs that I find unbearable

    5.0

    Bluebird Care Home carer, June 2021

  • Best thing

    Working with customers

    Worst thing

    Only getting paid the time you are with a customer. I probably do about 40ish hours a week. But don’t get paid for inbetween calls only petrol

    5.5

    Bluebird Care Care assistant, February 2021

  • Best thing

    The customers and staff

    Worst thing

    Not enough time for toilet breaks or lunch
    Break

    6.9

    Bluebird Care Care assistant, January 2021

  • Best thing

    Our customers

    Worst thing

    Last minute changes.
    Bad weather

    6.6

    Bluebird Care Carer, January 2021

  • Best thing

    I get to manage myself

    Worst thing

    Insufficient time

    4.1

    Bluebird Care Carer, December 2020

  • Best thing

    The people

    Worst thing

    Job expectation beyond my role

    4.1

    Bluebird Care Supervisor, November 2020

  • More reviews from Bluebird Care employees

Better rated jobs near B35 6LJ

Similar jobs near B35 6LJ