On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.
Across each village there are a number of retail units, including our very own supermarket called Parcmarket and Sweet shop called Treats, as well as a children’s toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.
Whether guests visit our on-village supermarket packed full of favourite brands or our dedicated sweet shop for a little holiday indulgence, one thing’s for sure: our retail teams deliver a memorable experience and excellent service wherever you go.
RETAIL ASSISTANT - PARCMARKET | £9.07 per hour
We are looking for a Retail Assistant with a passion for delivering excellent customer service to join our team. Based in the Parcmarket, our village supermarket, your duties will involve all aspects of retail from serving customers on the checkouts and handling payments to replenishing stock ensuring that all goods are attractively displayed.
Other responsibilities will include ensuring that all guest deliveries are delivered in a friendly and efficient manner. You will also deliver stock to other retail outlets on a daily basis and help out with any retail tasks they require, including serving guests at the till.
The ideal candidate will enjoy working in a guest facing role, have excellent communication skills and be comfortable working independently or as part of a team. You will be confident taking ownership of guest queries or issues, ensuring that they are served in a friendly and efficient manner.
HOURS OF WORK
You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.
Excellent communication skills
Ability to perform under pressure
Physically capable of carrying out the demands of the role
Basic Food Hygiene Qualification
NVQ Level 2 in Customer Service or equivalent qualification
Previous experience working in retail would be desirable
Current Clean Drivers Licence held for a min of 6 months
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
Management/Colleague Bonus Scheme
Pension Scheme with Life Assurance
Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
Free use of our leisure facilities
Discounted Center Parcs breaks
20% discount in our restaurant and retail outlets
Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
An Employee Assistance Program - providing support on financial, health and legal matters
Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 23 November 2021 at 12 Noon
Interviews to be held: Ongoing Interviews
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
Follow us - Facebook | Twitter | LinkedIn
Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams. Throughout the pandemic Center Parcs have adapted in line with Government guidance and we are doing everything we can to ensure our colleagues feel safe at work by focusing on additional training, health and well-being, hygiene and PPE.
How does the pay compare?
Retail and sales assistants are typically paid £7.38–10.00 an hour.
This job pays £9.07 per hour.
Do people think Center Parcs head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work
How we know this
72% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on information from 54 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Are people given support to progress at Center Parcs?
Most people are given support to progress here
How we know this
In the last year, 54% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on information from 56 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.