5.7

Sodexo

Retail Assistant, Sodexo

permanent • part-time

in Warminster, Wiltshire, BA12 0DJ

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Job description

We currently have an opportunity for a Retail Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Package Description This post involves some snack cooking Main Responsibilities As a Retail Assistant you will be responsible for: Delivering and maintaining a high standard of service in every aspect of the retail shop Operating the till systems, including cashing up and completing paper work at the start and end of shift Providing excellent customer service to all consumers, to manage and rotate stock, to maintain the cleanliness of the outlet at all times and comply with Health and Safety and Safe Systems of Work Maintaining contact with third party suppliers in the local area The Ideal Candidate The successful candidate for this role will have: Previous experience in customer facing retail and/or bar outlets Excellent customer service and communication skills Ability to make an excellent first impression, be proactive, able to multi task, numerate and demonstrate the ability to work efficiently and accurately in a fast paced service driven environment About The Company Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland). In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We currently have an opportunity for a Retail Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Package Description

This post involves some snack cooking

Main Responsibilities

As a Retail Assistant you will be responsible for:

  • Delivering and maintaining a high standard of service in every aspect of the retail shop
  • Operating the till systems, including cashing up and completing paper work at the start and end of shift
  • Providing excellent customer service to all consumers, to manage and rotate stock, to maintain the cleanliness of the outlet at all times and comply with Health and Safety and Safe Systems of Work
  • Maintaining contact with third party suppliers in the local area
The Ideal Candidate

The successful candidate for this role will have:

  • Previous experience in customer facing retail and/or bar outlets
  • Excellent customer service and communication skills
  • Ability to make an excellent first impression, be proactive, able to multi task, numerate and demonstrate the ability to work efficiently and accurately in a fast paced service driven environment
About The Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

How this job measures up

Retail and sales assistants at Sodexo are typically paid £8.48–8.91 an hour.

229 people shared what they think about this job…

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Bad
  • Not easy to take sick leave

    How easy is it for retail and sales assistants to take sick leave at Sodexo?

    People find it hard to take sick leave

    How we know this

    80% of people report that it’s hard to take time off if they are sick

    Based on information from 5 job reviews

  • People are paid below market rates

    Does Sodexo pay retail and sales assistants market rates?

    People are not paid market rates

    How we know this

    80% of people are paid below the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not great
  • People feel stressed

    Is it stressful for retail and sales assistants to work at Sodexo?

    Most people feel stressed here

    How we know this

    60% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • No career progression

    Are retail and sales assistants given support to progress at Sodexo?

    Only some people are given support to progress here

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t recommend their team

    Do retail and sales assistants at Sodexo recommend working with their team?

    Only some people recommend working with their team

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How much notice do retail and sales assistants get of their shift pattern at Sodexo?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 20% report getting one week notice or less
    • 40% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 40% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Good choice of shifts

    Do retail and sales assistants at Sodexo get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    60% report that their manager gives them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Sodexo managers change retail and sales assistants shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    60% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 5 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Managers are respectful

    Do retail and sales assistants at Sodexo feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    60% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Excellent
  • People don’t worry about getting enough hours

    Do retail and sales assistants at Sodexo worry about hours?

    People don’t worry about getting enough hours

    How we know this

    80% of people report they don’t worry about getting enough hours

    Based on information from 5 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Sodexo

  • Best thing

    We never do the same thing everyday always changed and trained in different areas

    Worst thing

    All the self use of own car for traveling g around different areas of camp

    4.6

    Employee, September 2021

  • Best thing

    I have an amazing manager and a great team to work with.

    Worst thing

    If I am off most of my work doesn't get covered.

    6.4

    Employee, July 2021

  • Best thing

    2 breaks a day and left alone to carry out job

    Worst thing

    Being made redundant

    6.3

    Employee, July 2021

  • Best thing

    Giving customer satisfaction

    Worst thing

    Not enough staff for the workload

    4.3

    Employee, July 2021