Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Support Worker to our team in Leek, Staffordshire.
We are looking for a compassionate, positive and creative individual to join our supportive and dedicated team at our supported living service in Westwood, Leek. We would love to hear from people who have the genuine passion and drive to want to make a positive difference in people’s lives who have learning disabilities. The successful candidate will be supporting individuals at our beautiful and homely Supported Living Service and out in the community. No two days will be the same as the people that use our service have a wide range of interests and activities from shopping, afternoon tea, trips out visiting new places and coffee and cake days.
Support Worker Duties:
You will be enabling someone to live a fulfilling and independent life at home and out in the community,
Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required
To work flexibly including evenings and weekends, according to the needs of the service
To enable service users to become as independent as possible and to grow in confidence, competence and personal effectiveness in areas such as social skills/relationships, daily living skills and using community resources
To be responsive to the individual needs of service users within the framework of their Person Centred Plans
We welcome people with a wide range of previous experience or no experience at all, as our superb training and induction process will give all successful applicants the best, appropriate level of support. Benefits of working with Creative Support:
A one-off bonus of £100 upon successful completion of the 4-month probationary period.
Competitive pay and a pension with company contribution and 28 days annual leave,
Company paid enhanced DBS for all staff
Free employee support programme
All our staff are supported 24/7 by our out-of-hours teams
Support to complete the nationally recognised Care Certificate and Social Care Diploma
We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.
How does the pay compare?
Support workers are typically paid £8.73–11.36 an hour.
This job pays up to £9.20 per hour.
Do people think Creative Support head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on information from 38 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Are people given support to progress at Creative Support?
Only some people are given support to progress here
How we know this
In the last year, 64% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on information from 36 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
87% of people report they don’t worry about getting enough hours
Based on information from 39 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
What employees are saying about Creative Support
Working with service users become a extended family unit.
Wages always wrong
No support for staff from team leaders or managers
Not all staff team players
Terrible pay for all the different roles we undertake
Putting our families at risk during Covid no bonus given for dragging our selves into work each day
Shortages of staff due to employing wrong candidates people who don’t care
Bullying into doing things you feel uncomfortable doing
Staff members leaving jobs to be done for next person to do rather than do jobs themselves
Employee, August 2021
It's not an easy job call times are late because there's no travel times allowed sometimes but not always
There are none for me but sometimes they may be like cleaning up bodily fluids etc
Support worker, November 2020
Some residents really appreciate what we do.
A resident doesn't listen and causes hazards and nothing much gets done about it
Night support worker, October 2020
Some people I work with .
Some management and some people. Pay. Shift patterns .