5.5

Sanctuary Group

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Care Assistant, Sanctuary Group

£10.00 per hour

in UK

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Job description

£10.00 per hour

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our ‘family’ at Sanctuary Care, whether that’s our staff, residents or family members.

Care Assistant Days

Howard House, 13 Howard St, Kilmarnock KA1 2BP

£10.00 per hour

Various options available including full and part time hours

Why work for us?

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Howard House for all regardless of role.

Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Howard House is special and we’re looking for special people to join us. Become a part of it and apply for this role.

Where you’ll work

"Howard House has a team of incredibly dedicated staff, some of whom have been here for more than 10 years, providing outstanding continuity of care.

Set in a leafy residential area of Kilmarnock in East Ayrshire, the team at our Georgian home takes full advantage of the central location to help keep our residents well connected to their local community."

Click here for more information about the home.

Are you our next Care Assistant? Here’s more about the role:

  • First and foremost – we work together as a team to enrich our residents’ lives – let’s support our colleagues too and have fun in the process
  • We give the highest quality of personalised care to our residents in line with their individual care plans
  • Leisure and social activities are a really important part of the day – let’s get stuck in
  • It’s very simple – if we can be the best Care Assistant we can be by being kind and supportive in every way to our residents, their families and our colleagues, then we’re all doing a great job.

What skills do I need?

  • Team work! A happy team, makes for happy residents and a happy home
  • Experience is not essential, as we will support you with all the training and support you’ll need to do the job, what is important is that you are caring, enthusiastic and have energy to share
  • Being able to communicate well is essential along with a flexible approach
  • You’ll also be kind and have a real genuine like for older people and their needs, ensuring we treat everyone with the respect and dignity they deserve.

Benefits and rewards

We know you work so hard and being the best Care Assistant you can be needs to be rewarded. We are very proud to offer the following:

  • 20 days annual leave plus bank holidays (pro rata)
  • Life assurance
  • Care inspectorate performance bonus
  • Overtime enhancement
  • Occupational sick pay after qualifying period
  • Excellent training and development opportunities
  • Refer a friend scheme with payment of up to £750 available
  • Contributory pension from Sanctuary Care
  • Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
  • Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
  • Criminal Records Checks are funded by Sanctuary Care.

We hope you feel you could be our next team member.

The reference number for this position is 143663

Closing date: 03 December 2021

To join Sanctuary Care you will need to be fully vaccinated against Covid-19 and Influenza prior to commencing employment, unless you are medically exempt. You will be required to provide evidence of all vaccinations as part of the recruitment process.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
A PVG (Protecting Vulnerable Groups scheme) check in respect of protected adults will be necessary in the event of a successful application, which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

How does the pay compare?

This job
£10.00
Typical range
£8.98–9.98

Care workers and assistants at Sanctuary Group are typically paid £8.98–9.98 an hour. This job pays £10.00 per hour.

How this job measures up

88 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do care workers and assistants think Sanctuary Group head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 22 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful for care workers and assistants to work at Sanctuary Group?

    People feel stressed here

    How we know this

    77% of people say they often feel stressed at work

    Based on information from 26 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks aren’t paid

    Do care workers and assistants at Sanctuary Group get paid breaks?

    No. People don’t get paid breaks

    How we know this

    79% of people say they don’t get paid breaks

    Based on information from 29 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid below market rates

    Does Sanctuary Group pay care workers and assistants market rates?

    People are not paid market rates

    How we know this

    83% of people are paid below the typical pay for the type of work they do

    Based on information from 29 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t get sick pay

    Does Sanctuary Group pay care workers and assistants sick pay?

    No. People don’t get proper sick pay

    How we know this

    88% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 25 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Not easy to book holiday

    How easy is it for care workers and assistants to book a holiday at Sanctuary Group?

    Most people find it hard to book holidays

    How we know this

    52% of people report it’s hard to book holidays

    Based on information from 23 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Not easy to change shifts

    How easy is it for care workers and assistants at Sanctuary Group to change shifts?

    Most people find it hard to change shifts

    How we know this

    60% of people report that it’s hard to change shifts if they need to

    Based on information from 20 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Not easy to take sick leave

    How easy is it for care workers and assistants to take sick leave at Sanctuary Group?

    Most people find it hard to take sick leave

    How we know this

    61% of people report that it’s hard to take time off if they are sick

    Based on information from 23 job reviews

  • People don’t enjoy their job

    Do care workers and assistants at Sanctuary Group enjoy their jobs?

    Most people don’t enjoy their job

    How we know this

    56% of people report they don’t enjoy their job

    Based on information from 9 job reviews

  • No career progression

    Are care workers and assistants given support to progress at Sanctuary Group?

    Only some people are given support to progress here

    How we know this

    In the last year, 54% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 26 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t get proper breaks

    Do care workers and assistants at Sanctuary Group get proper breaks?

    Most people don’t get proper breaks

    How we know this

    62% of people report that they don’t get to take proper breaks

    Based on information from 26 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t recommend their team

    Do care workers and assistants at Sanctuary Group recommend working with their team?

    Only some people recommend working with their team

    How we know this

    62% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 29 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Uninformed about head office

    Do care workers and assistants feel well informed about how Sanctuary Group is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    64% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 22 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Good choice of shifts

    Do care workers and assistants at Sanctuary Group get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    52% report that their manager gives them enough choice over which shifts they work

    Based on information from 29 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    Do care workers and assistants get enough training when they start at Sanctuary Group?

    Most people get enough training when they start

    How we know this

    59% of people report they got enough training when they started working here

    Based on information from 27 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    Is working as care workers and assistants at Sanctuary Group good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    61% of people who care for a child or other relative report this is a good place to work

    Based on information from 18 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • People are paid enough to live on

    Does Sanctuary Group pay care workers and assistants enough to live on?

    Most people are paid enough to live on

    How we know this

    57% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 23 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • 4+ weeks notice of shifts

    How much notice do care workers and assistants get of their shift pattern at Sanctuary Group?

    Most people get 4 weeks notice of when they’re working

    How we know this

    • 10% report getting one week notice or less
    • 28% report getting two weeks notice
    • 3% report getting three weeks notice
    • 34% report getting four weeks notice or more
    • 24% report having a fixed rota

    Based on information from 29 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Managers are respectful

    Do care workers and assistants at Sanctuary Group feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    57% of people say they’re treated with respect by their managers

    Based on information from 23 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do care workers and assistants at Sanctuary Group do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    72% of people report that they don’t do extra unpaid work

    Based on information from 25 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • No short notice shift changes

    Do Sanctuary Group managers change care workers and assistants shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    75% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 28 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t worry about getting enough hours

    Do care workers and assistants at Sanctuary Group worry about hours?

    People don’t worry about getting enough hours

    How we know this

    85% of people report they don’t worry about getting enough hours

    Based on information from 26 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Sanctuary Group

  • Best thing

    Helping and caring for

    Worst thing

    Others not doing job properly, no respect for Domestic team low pay

    5.5

    Employee, June 2021

  • Best thing

    I get on with my work colleagues

    Worst thing

    Not enough support from team leaders and management.

    5.2

    Employee, June 2021

  • Best thing

    The residents who live at the home

    Worst thing

    Unable to change rota and staff bullies.

    4.2

    Employee, July 2021

  • Best thing

    Working with people i know

    Worst thing

    Not get paid enough
    Stress of the job

    4.2

    Employee, August 2021