We currently have an opportunity for a Retail Assistant (Key Holder) to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Package DescriptionSodexo are looking for a Full time - 37.5 hours per week and Part time - 10 hours Weekend Retail Assistant
Salary: £8.36 - £8.91 per hour
To have a full knowledge of all areas which have to be covered in the course of duty To operate electronic systems as per training received including EPOS, hand-held devices, scratch card terminals, card readers and computer To fill in appropriate paperwork Responsible for taking of monies and cashing up/floats at the beginning and end of each shift To ensure all cash handling policies and procedures are adhered to To maintain the correct stock levels, assist in counting/monitoring levels and replenish stock on shelves To maintain excellent client/customer relationships To ensure all retail areas are clean, full and well merchandised at all times To assist with ordering and checking deliveries To rotate all stock and ensure that no out of date stock is on shelves To ensure all retail pricing is displayed and correct To be able to work as a member of a team or alone as working hours dictate To ensure your working areas are kept clean and tidy ensuring a 'clean as you go' policy is maintained at all times To cook and handle hot and cold food ensuring all food safety policies and procedures are adhered to in line with training To report and suspicions behavior and maintain a reasonable vigilant approach for theft or any other crime and report it immediately to line manager To report any visible signs of pest immediately Comply with all cash, keys, stock and building security policies and procedures; report any deficiencies as identified immediately to your line manager To provide a first point of contact to our customers and deal politely, professionally and efficiently with any queries and complaints, informing your line manager when appropriate To continue to develop one's own skills and knowledge within the position, including any required training courses To maintain excellent client/customer relationships To attend team briefs, huddles and meetings as required To attend your performance development review to discuss job standards and agree development activities To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required Take responsible care for all uniform and PPE allocated ensuring any faults are reported immediately To care for all available resources including equipment, materials and supplies as directed To report any near miss occurrences, accidents or faulty equipment to management To ensure effective communication with line manager, team, customer, suppliers and client organisation To maintain all areas of responsibility to the set service standards and in line with applicable service offer To carry out any other reasonable tasks and/or instructions as directed by management and achieve within specified deadlines
Main Responsibilities To deliver and maintain highest standards of customer service in the retail shop. To be responsible for taking of monies, cashing up and floats and use automated till. To fill in appropriate paperwork and cashing up of tills at the beginning and end of each shift. To assist/complete routine stock counting, stock take, layouts, restocking and promotion set up. To be fully conversant with stock rotation principles. To rotate all stock and ensure that no out of date stock is on shelves. To clean cooking equipment, shelving, refrigeration and counters as needed to ensure that the shop is maintained to the highest standard of cleanliness at all times. To manage incoming deliveries and ensure all correct stock is received and appropriately stored. Be responsible for ordering with suppliers and check delivery notes when appropriate. To be able to work as a member of a team or on own initiative as working hours dictate. Be available to work shifts in line with scheduled contracted hours including early, late and weekends. To ensure security of cash/cheques and documentation (eg till readings etc). To be fully conversant with company Health and Safety, policy and procedures and legal requirements. To undertake any other reasonable tasks as directed by your Retail Manager or Supervisor and achieve within the specified deadlines.
The Ideal Candidate Good level of numeracy/literacy and an effective Communicator as part of team Driven by quality, providing highest standards of service at all times Experience or knowledge of the retail environment Manual handling ability Food Handling and/or H and S qualification desirable IT skills an advantage
About The CompanyIn the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
How does the pay compare?
Retail and sales assistants at Sodexo are typically paid £8.41–8.91 an hour.
This job pays £8.36–£8.91 per hour.
How this job measures up
215 employees told us the worst thing about this job…
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Do people think Sodexo head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on information from 191 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Only some people are given support to progress here
How we know this
In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on information from 186 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.