Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently seeking highly motivated and compassionate Support Workers to join our friendly team in Fazakerley, Liverpool.
We are looking for respectful, warm and resourceful individuals to work in our Fazakerley service, supporting a number of service users living in their own apartments. As a Support Worker, you will provide 1:1 and 2:1 support for individuals who may have a learning disability, mental health needs and/or a physical disability. We offer an empowering model of support which enables people to lead fulfilling and happy lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. You will have the opportunity to support individuals with the wide range of activities that they enjoy, including swimming and going to the cinema. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.
Support Worker Duties:
Providing respectful, practical and emotional support with daily living tasks, including personal care and domestic duties
Collaborating with service users, their families and involved professionals on a daily basis
Identifying and accessing new opportunities for social inclusion
Supporting individuals to engage in activities which they enjoy in and around the areas of Fazakerley, Knowsley and the City of Liverpool, e.g. going to the cinema, on walks, swimming, to the pub and on days out
Working flexibly to cover a 24-hour rota, including evenings, weekends and bank holidays
Maximising service user outcomes by promoting independence, confidence and self-esteem
Although we value relevant experience of supporting people with a learning disability and mental health needs, you do not need to have prior experience if you can demonstrate a ‘can-do approach’, person-centred values, energy and a drive to go the extra mile. You will have a strong work ethic, and duty of care and be able to contribute to a positive team approach. Car drivers are an essential requirement for this role.
Benefits of working with Creative Support:
Free 24/7 counselling and employee support programme
Competitive pay and a pension with company contribution and 28 days annual leave
Company paid enhanced DBS for all staff
All our staff are supported 24/7 by our out-of-hours teams
Support to complete the nationally recognised Care Certificate and Social Care Diploma
Choice of weekly or monthly pay
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.
We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.
In order to apply, please read the job description and then complete the online application form using the links above.
You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
This job was originally posted as www.totaljobs.com/job/94976275
How does the pay compare?
Support workers are typically paid £8.72–11.36 an hour.
This job pays up to £9.20 per hour.
How this job measures up
41 employees told us the worst thing about this job…
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Do people think Creative Support head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on information from 36 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Are people given support to progress at Creative Support?
Only some people are given support to progress here
How we know this
In the last year, 62% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on information from 34 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
86% of people report they don’t worry about getting enough hours
Based on information from 37 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
What employees are saying about Creative Support
Working with service users become a extended family unit.
Wages always wrong
No support for staff from team leaders or managers
Not all staff team players
Terrible pay for all the different roles we undertake
Putting our families at risk during Covid no bonus given for dragging our selves into work each day
Shortages of staff due to employing wrong candidates people who don’t care
Bullying into doing things you feel uncomfortable doing
Staff members leaving jobs to be done for next person to do rather than do jobs themselves
Employee, August 2021
It's not an easy job call times are late because there's no travel times allowed sometimes but not always
There are none for me but sometimes they may be like cleaning up bodily fluids etc
Support worker, November 2020
Some residents really appreciate what we do.
A resident doesn't listen and causes hazards and nothing much gets done about it
Night support worker, October 2020
Some people I work with .
Some management and some people. Pay. Shift patterns .