Manpower are recruiting for Sales Advisors in New Cross on a Permanent basis.
Salary: £21,275 per annum plus bonus and benefits
Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
As a Sales Advisor your main role is to support your customers and your team in the day to day operations of the store's performance. You will provide an efficient and friendly service to all customers; you will be the first point of contact for new and existing customers. Greeting and serving customers as they enter the store, you will promote our services to find the storage resolution for our customers.
Successful applicants will demonstrate strong communication skills, importantly strong listening skills and you will have a genuine desire to help others. Show the ability to problem solve whilst building rapport with customers and colleagues. Have experience of working in a fast-paced environment with excellent prioritisation skills. Proven experience of working well in a team and on your own and being able to make your own decision. Hunger to improve and learn new skills and a flexible approach to your working hours
Below are some of the key areas you will be required to fulfil:
Provide the highest standards of customer service, in person, via email or phone
Maximise sales at every opportunity through promoting the products and services available
Be confident and comfortable negotiating day to day
Complete daily health and safety walk arounds and help maintain the general cleanliness of the site
Carry out general administration tasks on our database (i.e. set up customer contracts and debt management)
Take an equal share of responsibility by being a key holder and opening/closing your store
Full training provided from day 1 and you will be supported in your career.
Free onsite parking
Competitive rates of pay reviewed on an annual basis with quarterly bonuses averaging around 10-12% (up to a maximum of 25%).
Holiday entitlement increasing with service and an additional day off for your Birthday
Great pension scheme, Cycle to work scheme and gym discounts
Family friendly policies to include enhanced maternity, paternity, and adoption packages
How this job measures up
Call and contact centre staff are typically paid £8.72–12.73 an hour.
This job pays up to £21.3k per year.
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Most people think head office doesn’t understand what’s happening where they work
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60% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
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At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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This means you’ll be able to build on your skills and experience, and earn more money.