6.6

Primark

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Retail Assistant, Primark

part-time

in Bracknell

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Job description

What you'll do

Service with a smile


Buying clothes should be a pleasure. So whether you work full time, part time or weekends, your big, natural smile will go a long way.

You’ll give customers your time, helping them in any way you can to feel and look good – whether that’s finding the clothes they want, advising on an outfit or suggesting something else.

Nothing will be too much trouble… which is why customers will remember you.

Keeping everything moving


It’s fast and frenetic, but fun at Primark. People love quality at affordable prices, so expect to be busy!

You’ll keep the queues moving and make sure everything runs smoothly, so when customers have found their perfect outfit they can get home to try it on ASAP.

There will be bags to do, but if you love a varied, action-packed job, this is for you.

Success Profile

Passion for customers

You’ll get to know our customers, keep stock tidy so they can find what they want and provide great service.

Strong work ethic

There’ll always be something to do and you’ll be on the go from the first minute. Got the energy for it?

Eye for fashion

Our customers love fashion. You’ll share their enthusiasm and be able to offer an opinion.

Rewards and benefits

Variety of shifts to suit you

Training to develop your skills

Fast-paced, fun culture

Supportive colleagues

Learn more about Primark

About Us

Frequently Asked Questions

Our Ethics

Where you'll be based

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Retail Assistant - Job description

Retail Assistant
Location: Primark Bracknell
Salary: £8.51-£9.09 per hour
Employment type: Temporary (Christmas Period)
Job type: Part Time
Contracted hours: 12-20 hours per week
Working pattern: Varied shifts including mornings; afternoons; evenings and weekends – all will be discussed at interview


We’re Primark – one of the biggest names in fashion retail with over 190 stores in the UK, over 395 globally and growing. We’re all about fun, fashion, and a fabulous career.

As a Retail Assistant, whether you are on the sales floor, the cash desks or the fitting rooms, your role is to deliver exceptional service to our customers as well as maintain high standards on the shop floor.

Whether you are looking for your first job or you are an experienced retailer who wants to develop their career, Primark has opportunities for you.

Primark offers an attractive pay rate, innovative training and development programmes and a fun, busy environment. Primark is just a great place to work!

Do it! Apply now…

We are fully committed to supporting people with a disability in applying for our vacancies. If you have a disability and require support throughout the recruitment process you can contact us here disABILITY@primark.co.uk and let us know what adjustments you may need.

How this job measures up

Retail and sales assistants at Primark are typically paid £7.80–9.09 an hour.

404 employees told us the worst thing about this job…

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Bad
  • People are not paid enough to live on

    Does Primark pay retail and sales assistants enough to live on?

    People are not paid enough to live on

    How we know this

    96% of people say they are paid below the Real Living Wage for where they live

    Based on information from 283 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    Does Primark pay retail and sales assistants market rates?

    People are not paid market rates

    How we know this

    77% of people are paid below the typical pay for the type of work they do

    Based on information from 306 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t get sick pay

    Does Primark pay retail and sales assistants sick pay?

    No. People don’t get proper sick pay

    How we know this

    81% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 253 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Breaks aren’t paid

    Do retail and sales assistants at Primark get paid breaks?

    No. People don’t get paid breaks

    How we know this

    96% of people say they don’t get paid breaks

    Based on information from 216 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Not great
  • No career progression

    Are retail and sales assistants given support to progress at Primark?

    Only some people are given support to progress here

    How we know this

    In the last year, 51% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 266 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Not easy to change shifts

    How easy is it for retail and sales assistants at Primark to change shifts?

    Most people find it hard to change shifts

    How we know this

    56% of people report that it’s hard to change shifts if they need to

    Based on information from 156 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Head office doesn’t understand the frontline

    Do retail and sales assistants think Primark head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    59% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 235 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful for retail and sales assistants to work at Primark?

    Most people feel stressed here

    How we know this

    52% of people say they often feel stressed at work

    Based on information from 284 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

Good
  • People recommend their team

    Do retail and sales assistants at Primark recommend working with their team?

    Most people recommend working with their team

    How we know this

    68% of people report that they would recommend working with their immediate team to a friend

    Based on information from 304 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • People enjoy their job

    Do retail and sales assistants at Primark enjoy their jobs?

    Most people enjoy their job

    How we know this

    67% of people report they enjoy their job

    Based on information from 109 job reviews

  • Managers are respectful

    Do retail and sales assistants at Primark feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    71% of people say they’re treated with respect by their managers

    Based on information from 255 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good for parents

    Is working as retail and sales assistants at Primark good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    71% of people who care for a child or other relative report this is a good place to work

    Based on information from 24 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Well informed about head office

    Do retail and sales assistants feel well informed about how Primark is doing?

    Most people feel well informed about how the company is doing

    How we know this

    65% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 260 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

  • Good choice of shifts

    Do retail and sales assistants at Primark get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    54% report that their manager gives them enough choice over which shifts they work

    Based on information from 271 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • 4+ weeks notice of shifts

    How much notice do retail and sales assistants get of their shift pattern at Primark?

    Most people get 4 weeks notice of when they’re working

    How we know this

    • 28% report getting one week notice or less
    • 9% report getting two weeks notice
    • 4% report getting three weeks notice
    • 15% report getting four weeks notice or more
    • 44% report having a fixed rota

    Based on information from 302 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Excellent
  • People get proper breaks

    Do retail and sales assistants at Primark get proper breaks?

    People get proper breaks

    How we know this

    82% of people report that they get to take proper breaks

    Based on information from 152 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Enough training

    Do retail and sales assistants get enough training when they start at Primark?

    People get enough training when they start

    How we know this

    75% of people report they got enough training when they started working here

    Based on information from 296 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Easy to take sick leave

    How easy is it for retail and sales assistants to take sick leave at Primark?

    People find it easy to take sick leave

    How we know this

    81% of people report that it’s easy to take time off if they are sick

    Based on information from 183 job reviews

  • Good for students

    Is retail and sales assistants at Primark job good for students?

    Students say this is a good place to work if you’re studying

    How we know this

    93% of students report this is a good place to work if you’re studying

    Based on information from 153 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • No short notice shift changes

    Do Primark managers change retail and sales assistants shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    92% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 287 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • No unpaid extra work

    Do retail and sales assistants at Primark do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    91% of people report that they don’t do extra unpaid work

    Based on information from 209 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do retail and sales assistants at Primark worry about hours?

    People don’t worry about getting enough hours

    How we know this

    78% of people report they don’t worry about getting enough hours

    Based on information from 304 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Easy to book holiday

    How easy is it for retail and sales assistants to book a holiday at Primark?

    People find it easy to book holidays

    How we know this

    86% of people report it’s easy to book holidays

    Based on information from 276 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

What employees are saying about Primark

  • Best thing

    Don’t have to work weekends
    or bank holidays

    Worst thing

    Will move you to do something else and not even ask u if ifs ok and then when you complain if you don’t like it, management are not interested in sorting anything out and you are stuck there even if it’s making you feel ill and stressed

    5.5

    Employee, August 2021

  • Best thing

    the job isn’t too bad and the pay isn’t bad for what you do. it’s good being able to communicate with customers and get into the swing of being able to sort out stock etc.

    Worst thing

    the lack of hours and sometimes the demand

    6.7

    Employee, June 2021

  • Best thing

    Nice people to work with
    Lucky to get a contract with weekends off
    Easy to book holiday

    Worst thing

    Repetitive/boring
    No communication within the workplace
    No variation in work
    Favouritism is a thing

    6.1

    Employee, July 2021

  • Best thing

    The way you’re treated and how everyone eats along.

    Worst thing

    The pain in your feet knees and back when you’re constantly on your feet, rude customers and having to clean up everyone’s mess.

    7.4

    Employee, June 2021