3.1

Human Support Group

How your job compares

Your personalised rating is missing

?

Breakroom is better when you have all the facts.

Care Assistant, Human Support Group

£15.6k per year • permanent • full-time

in Altrincham, Greater Manchester, WA14 2SY

Wait! Is this really the best job for you?

Don't waste your time applying for jobs that aren't right. Join Breakroom to unlock insights about thousands of employers before you apply.

Join Breakroom No thanks, I want to apply

Applying will take you to a different website.

Job description

£15.6k per year + Mileage

Job Title: Care Assistant – Rapid Intake Team

Locations: Manchester (Areas available – Didsbury, East Didsbury, Timperley, Altrincham, Chorlton, Whalley Range, Fallowfield, Burnage)

Pay Rate: £10 per hour, Salary of £15,600 plus option of overtime + mileage

Hours: 30 hours per week + option of overtime

Access to vehicle required: Yes, due to the geographical location and nature of the role

No experience required as specialist training will be provided!

Always Kind, Always Honest, We Listen, We Learn

We’re in it together, Working with you to give you the life you want!

Being a Care Assistant is more than just a job it’s a calling. Here at Human Support Group, we have an amazing opportunity to join our friendly rapid intake team. We are looking for kind, honest and compassionate Care Assistants to join the team in providing the very best care to our service users, responding to emergency discharges from hospital. Imagine a role where you are promoting people’s independence on their return home from hospital and more importantly making them smile every day! If you are looking for a role that is both rewarding and fulfilling, then we need you!

Duties will include:

  • Responding to emergency discharges from hospital
  • Personal Care (bathing/showering/toileting/etc)
  • Preparing and serving meals/snacks
  • Assisting with medication
  • Light domestic duties
  • Companionship

Benefits:

  • Free uniform
  • Free DBS
  • Pension scheme
  • Career progression
  • Competitive rates of pay
  • Excellent training, ongoing professional development and defined career opportunities once working with us
  • 28 days annual leave (pro rata)

Key skills and attributes required:

  • No previous Care experience required!
  • Caring, compassionate and a good listener
  • An energetic, happy person who enjoys forming relationships with people
  • Able to access a vehicle
  • Enhanced DBS

APPLY TODAY’ to ‘Be one of the people that make a difference!’

How this job measures up

Care workers and assistants at Human Support Group are typically paid £9.43–10.40 an hour. This job pays £15.6k per year.

7 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Bad
  • Contracts don’t match the hours people work

    Do care workers and assistants work the same number they are contracted for at Human Support Group?

    People work a lot more hours than they’re contracted for

    How we know this

    100% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 6 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Head office doesn’t understand the frontline

    Do care workers and assistants think Human Support Group head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Shifts get changed at short notice

    Do Human Support Group managers change care workers and assistants shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    83% of people say their manager changes their shifts at the last minute

    Based on information from 6 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Breaks aren’t paid

    Do care workers and assistants at Human Support Group get paid breaks?

    No. People don’t get paid breaks

    How we know this

    100% of people say they don’t get paid breaks

    Based on information from 6 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People don’t get proper breaks

    Do care workers and assistants at Human Support Group get proper breaks?

    People don’t get proper breaks

    How we know this

    83% of people report that they don’t get to take proper breaks

    Based on information from 6 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do care workers and assistants get of their shift pattern at Human Support Group?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 100% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 6 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t get sick pay

    Does Human Support Group pay care workers and assistants sick pay?

    No. People don’t get proper sick pay

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 6 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Uninformed about head office

    Do care workers and assistants feel well informed about how Human Support Group is doing?

    People don’t feel well informed about how the company is doing

    How we know this

    80% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Not great
  • People do unpaid extra work

    Do care workers and assistants at Human Support Group do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    67% of people report that they do extra work that they don’t get paid for

    Based on information from 6 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Enough training

    Do care workers and assistants get enough training when they start at Human Support Group?

    Most people get enough training when they start

    How we know this

    50% of people report they got enough training when they started working here

    Based on information from 6 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People aren’t stressed

    Is it stressful for care workers and assistants to work at Human Support Group?

    Most people don’t feel stressed here

    How we know this

    50% of people say they often feel stressed at work

    Based on information from 6 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are paid market rates

    Does Human Support Group pay care workers and assistants market rates?

    Most people are paid market rates

    How we know this

    67% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 6 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People recommend their team

    Do care workers and assistants at Human Support Group recommend working with their team?

    Most people recommend working with their team

    How we know this

    67% of people report that they would recommend working with their immediate team to a friend

    Based on information from 6 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

Excellent
  • Good choice of shifts

    Do care workers and assistants at Human Support Group get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    83% report that their manager gives them enough choice over which shifts they work

    Based on information from 6 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People are paid enough to live on

    Does Human Support Group pay care workers and assistants enough to live on?

    People are paid enough to live on

    How we know this

    83% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 6 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • Managers are respectful

    Do care workers and assistants at Human Support Group feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • People don’t worry about getting enough hours

    Do care workers and assistants at Human Support Group worry about hours?

    People don’t worry about getting enough hours

    How we know this

    83% of people report they don’t worry about getting enough hours

    Based on information from 6 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Human Support Group

  • Best thing

    People I look after as I'm caring person

    Worst thing

    No driving time unpaid breaks and sometimes long hours in a day and no breaks or very little

    2.1

    Employee, June 2021