Sales Advisor, Brewers Decorator Centres

£19.8k per year

in St Neots, PE19 8EX

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Job description

19786 to 19786 Per Annum

Sales Advisor

St Neots

Full Time 40 hours per week over 5 days

Salary – £19,786 per annum plus benefits

We have an exciting opportunity for a friendly and reliable Sales Advisor to join the team at our new Brewers Decorator Centre in St Neots providing exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently - experience with our products isn't strictly necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

With a prominent location on Quora Retail Park to the south of the town and with easy access to the A1, our new branch offers an extensive product range from its large and open showroom and features a comprehensive range of designer paints, wallcoverings, decorating supplies and materials - everything our customers need to create and complete their home decor projects. There is ample parking available due to the store’s location on a new and busy retail park. Brewers are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. Branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.

A family run business for over 115 years; we have a long history in our industry and have grown to over 180 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

As a Sales Advisor for Brewers, some of your responsibilities will include:

  • Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
  • Use product knowledge to provide recommendations and help customers find the best product for their needs
  • Mix paint for Customers, process specialist orders, and request special stock within the Branch network
  • Developing sales of the Company product range including wallpaper, paint and fabric
  • Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
  • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
  • Assisting with stock maintenance in the branch

Who we are looking for to join our team:

  • Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
  • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
  • Enjoys working and supporting a team, but can always be relied upon to work as an individual
  • Willing to attend training to become a Fire Marshall and/or First Aider if required
  • Keen to learn, develop skills, and progress within our industry
  • Flexible and willing to cover additional hours due to holiday or absence when needed
  • Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

  • Competitive rates of pay
  • Free life assurance
  • Pension plan
  • Staff discounts
  • Staff uniform
  • Comprehensive Induction Programme
  • 31 days holiday including bank holidays - increasing with service
  • Discounts and rewards with selected partners - major high street brands, supermarkets etc
  • After a qualifying period, you will also be eligible for profit related pay and a chance to use our Company Holiday Home in Cornwall

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note –this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

How this job measures up

Retail and sales assistants at Brewers Decorator Centres are typically paid £8.99–10.71 an hour. This job pays £19.8k per year.

9 employees told us the worst thing about this job…

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Bad
  • No career progression

    Are retail and sales assistants given support to progress at Brewers Decorator Centres?

    People aren’t given support to progress here

    How we know this

    In the last year, 80% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Not great
  • People feel stressed

    Is it stressful for retail and sales assistants to work at Brewers Decorator Centres?

    Most people feel stressed here

    How we know this

    60% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks aren’t paid

    Do retail and sales assistants at Brewers Decorator Centres get paid breaks?

    Not always. Most people don’t get paid breaks

    How we know this

    60% of people say they don’t get paid breaks

    Based on information from 5 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Good
  • People get proper breaks

    Do retail and sales assistants at Brewers Decorator Centres get proper breaks?

    Most people get proper breaks

    How we know this

    60% of people report that they get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People recommend their team

    Do retail and sales assistants at Brewers Decorator Centres recommend working with their team?

    Most people recommend working with their team

    How we know this

    60% of people report that they would recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

Excellent
  • Easy to book holiday

    How easy is it for retail and sales assistants to book a holiday at Brewers Decorator Centres?

    People find it easy to book holidays

    How we know this

    80% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People are paid market rates

    Does Brewers Decorator Centres pay retail and sales assistants market rates?

    People are paid market rates

    How we know this

    80% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Well informed about head office

    Do retail and sales assistants feel well informed about how Brewers Decorator Centres is doing?

    People feel well informed about how the company is doing

    How we know this

    80% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

What employees are saying about Brewers Decorator Centres

  • Best thing

    My role enables me to help people make difficult decisions about our products

    Worst thing

    Lack of connection with head office. Surrounded by incompetence and poor working attitudes yet kept on the same wages. No real training and no real career advancement.

    4.6

    Employee, June 2021

  • Best thing

    I can work the hours I want to and earn a reasonable wage.

    Worst thing

    I have no control over the amount of hours I work.

    9.4

    Employee, December 2020