Retail Assistant, Bravissimo

£8.91 per hour • contract

in London

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Job description

£8.91 per hour + LW

About Bravissimo

Bravissimo is an award winning retailer, providing lingerie and swimwear for women who are a D to L cup. We aim to inspire our customers to feel confident and amazing, and to make shopping with Bravissimo a fun, uplifting and confidence-boosting experience.

Bravissimo has over one million active customers, 26 UK shops and a thriving UK online business. We have a growing online US business and we opened our first international store in New York in 2019. Bravissimo has featured in the Sunday Times 100 Best Companies list many times and was awarded a place in the 2021 Best Companies Top 10 Retailers list.

About The Job

Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store.

Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment. You should genuinely love going the extra mile to help others.

As a Retail Assistant, your role will involve providing our ‘feel good’ fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.

About You

If you are passionate, enthusiastic and genuinely love helping others, this position could be perfect for you.

Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for customer service and an eagerness to learn.

You will need to be flexible regarding working hours, e.g. available to work weekdays as well as weekends

To Apply

Click the 'Apply Now' button and you will be directed to another page to submit your CV and answer some questions.

Please note: We may close this advert before the advertised closing date should we have enough applications.

How does the pay compare?

This job
£8.91
Typical range
£5.26–8.92

Retail and sales assistants at Bravissimo are typically paid £5.26–8.92 an hour. This job pays £8.91 per hour.

How this job measures up

5 employees told us the worst thing about this job…

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Bad
  • People are not paid enough to live on

    Does Bravissimo pay enough to live on?

    People are not paid enough to live on

    How we know this

    80% of people say they are paid below the Real Living Wage for where they live

    Based on information from 5 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    Does Bravissimo pay market rates?

    People are not paid market rates

    How we know this

    80% of people are paid below the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not great
  • People feel stressed

    Is it stressful to work at Bravissimo?

    Most people feel stressed here

    How we know this

    60% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Bravissimo?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 20% report getting one week notice or less
    • 40% report getting two weeks notice
    • 0% report getting three weeks notice
    • 40% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Opportunities to progress

    Are people given support to progress at Bravissimo?

    Most people are given support to progress here

    How we know this

    In the last year, 60% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People recommend their team

    Do people at Bravissimo recommend working with their team?

    Most people recommend working with their team

    How we know this

    60% of people report that they would recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • People get sick pay

    Does Bravissimo pay sick pay?

    Usually. Most people get proper sick pay

    How we know this

    60% of people say they would get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Excellent
  • Good choice of shifts

    Do Bravissimo workers get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    100% report that their manager gives them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    Do people get enough training when they start at Bravissimo?

    People get enough training when they start

    How we know this

    80% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Managers are respectful

    Do people at Bravissimo feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    100% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do workers at Bravissimo do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    80% of people report that they don’t do extra unpaid work

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    Do workers feel well informed about how Bravissimo is doing?

    People feel well informed about how the company is doing

    How we know this

    80% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

What employees are saying about Bravissimo

  • Best thing

    Great team of girls to work with, seeing the happiness of customers with a good fitted bra

    Worst thing

    People who don’t listen to your fitting advice then complain that things are hurting or not supportive

    5.9

    Employee, April 2021

  • Best thing

    The team I work with

    Worst thing

    Higher management

    4.2

    Customer services consultant, July 2020