Shift Manager, Euro Car Parts

in Tamworth, Staffordshire

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Job description

Shift Manager - Logistics

Role based in Tamworth

Hours ? 6pm - 03:30am with some flexibility to cover other shifts.

Role overview:

We operate an extremely busy, successful and state of the art site in Tamworth and are looking for someone to manage our Wide Aisle department. The role will involve successfully managing the area in both a personnel and budgetary capacity.

At LQK Euro Car Parts we want to develop you and empower you to develop your team. As a Shift Manager you will support the Logistics management team to create, develop and drive performance and operational standards.

Key Responsibilities

  • Accountability for the performance of your department; you will report into the management team to ensure exceptional service is provided

  • Deliver exceptional performance across our key metrics and within our set budgetary requirements

  • Maintain a comprehensive understanding of logistics and warehouse management systems and support your teams to drive excellence

  • Drive a continuous improvement culture

  • Champion a safety culture throughout the site and be accountable for health and Safety compliance

  • Be an advocate for world-class hygiene standards

  • Lead, coach and develop your teams

  • Hold regular reviews and briefings with your teams

  • Act as a key member of the logistics management team

What you need to succeed:

  • Experience working in a complex, fast-moving logistics/warehouse environment, ideally within a next-day service and partially automated site

  • The ability to work on your own initiative whilst effectively leading a large team including First Line Managers

  • Excellent communication skills, both verbal and written

  • The ability to present and lead meetings which include senior stakeholders within the company

  • Knowledge of the end-to-end warehouse processes and health and safety. IOSH is desirable but not essential


This job was originally posted as www.totaljobs.com/job/94401449

How this job measures up

Retail and sales supervisors at Euro Car Parts are typically paid £9.18–14.11 an hour.

64 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

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Bad
  • Head office doesn’t understand the frontline

    Do people think Euro Car Parts head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 55 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Breaks aren’t paid

    Do workers at Euro Car Parts get paid breaks?

    No. People don’t get paid breaks

    How we know this

    88% of people say they don’t get paid breaks

    Based on information from 60 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid below market rates

    Does Euro Car Parts pay market rates?

    People are not paid market rates

    How we know this

    78% of people are paid below the typical pay for the type of work they do

    Based on information from 54 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People don’t get sick pay

    Does Euro Car Parts pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    90% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 60 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Not easy to change shifts

    How easy is it for Euro Car Parts workers to change shifts?

    Most people find it hard to change shifts

    How we know this

    60% of people report that it’s hard to change shifts if they need to

    Based on information from 15 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Hard to choose shifts

    Do Euro Car Parts workers get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    60% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 30 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People feel stressed

    Is it stressful to work at Euro Car Parts?

    Most people feel stressed here

    How we know this

    59% of people say they often feel stressed at work

    Based on information from 61 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are not paid enough to live on

    Does Euro Car Parts pay enough to live on?

    Most people are not paid enough to live on

    How we know this

    60% of people say they are paid below the Real Living Wage for where they live

    Based on information from 58 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • No career progression

    Are people given support to progress at Euro Car Parts?

    Only some people are given support to progress here

    How we know this

    In the last year, 64% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 58 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t get proper breaks

    Do people at Euro Car Parts get proper breaks?

    Most people don’t get proper breaks

    How we know this

    57% of people report that they don’t get to take proper breaks

    Based on information from 53 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t recommend their team

    Do people at Euro Car Parts recommend working with their team?

    Only some people recommend working with their team

    How we know this

    64% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 64 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Euro Car Parts?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 25% report getting one week notice or less
    • 9% report getting two weeks notice
    • 0% report getting three weeks notice
    • 28% report getting four weeks notice or more
    • 38% report having a fixed rota

    Based on information from 32 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Uninformed about head office

    Do workers feel well informed about how Euro Car Parts is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    55% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 58 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Easy to book holiday

    How easy is it to book a holiday at Euro Car Parts?

    Most people find it easy to book holidays

    How we know this

    66% of people report it’s easy to book holidays

    Based on information from 61 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it to take sick leave at Euro Car Parts?

    Most people find it easy to take sick leave

    How we know this

    58% of people report that it’s easy to take time off if they are sick

    Based on information from 48 job reviews

  • Enough training

    Do people get enough training when they start at Euro Car Parts?

    Most people get enough training when they start

    How we know this

    51% of people report they got enough training when they started working here

    Based on information from 59 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    Is working at Euro Car Parts good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    73% of people who care for a child or other relative report this is a good place to work

    Based on information from 11 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Managers are respectful

    Do people at Euro Car Parts feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    57% of people say they’re treated with respect by their managers

    Based on information from 54 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do workers at Euro Car Parts do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    57% of people report that they don’t do extra unpaid work

    Based on information from 28 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • People enjoy their job

    Do people at Euro Car Parts enjoy their jobs?

    People enjoy their job

    How we know this

    75% of people report they enjoy their job

    Based on information from 12 job reviews

  • No short notice shift changes

    Do Euro Car Parts managers change shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    94% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 31 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t worry about getting enough hours

    Do workers at Euro Car Parts worry about hours?

    People don’t worry about getting enough hours

    How we know this

    90% of people report they don’t worry about getting enough hours

    Based on information from 29 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Euro Car Parts

  • Best thing

    The people

    Worst thing

    Unrealistic expectations from customers

    4.9

    Sales advisor, March 2021

  • Best thing

    The workmates working

    Worst thing

    Working Saturdays

    6.0

    Employee, July 2021

  • Best thing

    Hard work

    Worst thing

    To many unpaid hours

    4.0

    Employee, July 2021

  • Best thing

    Pay and customer communication

    Worst thing

    Management don't care about anything bar a number, highly target driven and if you miss it's all sales fault nobody elses

    4.5

    Sales advisor, March 2020