Team Leader, KFC

£9.75 per hour

in Oxfordshire, South East, Bicester

Wait! Is this really the best job for you?

Don't waste your time applying for jobs that aren't right. Join Breakroom to unlock insights about thousands of employers before you apply.

Join Breakroom No thanks, I want to apply

Applying will take you to a different website.

Job description

£9.75 per hour

Role: KFC Team Leader

Location: Weston-on-the-Green, OX25 3QQ

Hours: Full Time Available

Salary: £9.75 per hour

Bonus Scheme: Quarterly Bonus Incentive!


What will my role look like?

As a Team Leader you will be “wingman” or woman to the Restaurant General Manager. You’re an authentic brand ambassador who also happens to love our chicken and chips. We like to think of our people as the 12th secret ingredient of our famous recipe. It’s our ‘other’ SECRET. As a restaurant Team Leader you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

You can really be yourself and let your passion for customer service shine through. The Restaurant Manager will trust you to motivate the team and make business decisions and it is your responsibility to ensure our customers leave feeling happy and satisfied with service received and to ensure all colleagues feel welcomed and part of the family. Be prepared to roll your sleeves up and get stuck in with food preparation and serving our amazing customers!

Working for us is about so much more than serving great food as our recipe for success is passion for our customers, passion for our product, passion for our community and passion for our people. If you love to work in a fast paced vibrant store, want to progress in a growing business, feel like part of a family and have fun then this role is perfect for you!

What would my main responsibilities be?

•Coach, mentor and motivate the team to achieve amazing results and delegate tasks

•Work closely with the Restaurant Manager to oversee the team

•Provide a fantastic customer service experience

•Ensure that our restaurants look presentable and vibrant

•Be happy, friendly, smile and have fun

Got what it takes?

Full training will be provided, we are looking for energetic, motivated individuals who are passionate about customer service and have great leadership skills. If you meet the criteria below then don’t hesitate to apply online today!

•Supervisory / Team Leader experience is desired or…

•Catering / Restaurant / Retail experience and you are ready to progress into a management role

•Amazing customer service and people skills

What’s in it for me?

EG Cares is our Benefits & Rewards Scheme! it’s our way of saying thank you to our EG family in recognition of the continued support and commitment you deliver every day…

•Quarterly Bonus Incentive

•Employee Discounts

•Bonus Schemes

•Work Anniversary Awards

•Recognition Rewards

•Progression & Career Opportunities

•Learning & Development

•Compassionate Leave

•Employee Assistance Programme

•Death in Service

•Join our EG family

APPLY NOW and start your fantastic career as our KFC Team Leader! We pride ourselves on training, development and progression so this application is just the start!


This job was originally posted as www.caterer.com/job/94389236

How does the pay compare?

This job
£9.75
Typical range
£5.99–9.51

Bar, restaurant and kitchen supervisors at KFC are typically paid £5.99–9.51 an hour. This job pays £9.75 per hour.

How this job measures up

364 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Bad
  • Not easy to change shifts

    How easy is it for bar, restaurant and kitchen supervisors at KFC to change shifts?

    People find it hard to change shifts

    How we know this

    77% of people report that it’s hard to change shifts if they need to

    Based on information from 13 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Head office doesn’t understand the frontline

    Do bar, restaurant and kitchen supervisors think KFC head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    89% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 19 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful for bar, restaurant and kitchen supervisors to work at KFC?

    People feel stressed here

    How we know this

    80% of people say they often feel stressed at work

    Based on information from 20 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Shifts get changed at short notice

    Do KFC managers change bar, restaurant and kitchen supervisors shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    84% of people say their manager changes their shifts at the last minute

    Based on information from 19 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Breaks aren’t paid

    Do bar, restaurant and kitchen supervisors at KFC get paid breaks?

    No. People don’t get paid breaks

    How we know this

    95% of people say they don’t get paid breaks

    Based on information from 20 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid below market rates

    Does KFC pay bar, restaurant and kitchen supervisors market rates?

    People are not paid market rates

    How we know this

    80% of people are paid below the typical pay for the type of work they do

    Based on information from 20 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Less than 4 weeks notice of shifts

    How much notice do bar, restaurant and kitchen supervisors get of their shift pattern at KFC?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 100% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 20 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t get sick pay

    Does KFC pay bar, restaurant and kitchen supervisors sick pay?

    No. People don’t get proper sick pay

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 18 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Contracts don’t match the hours people work

    Do bar, restaurant and kitchen supervisors work the same number they are contracted for at KFC?

    Only some people work the same number of hours they’re contracted for

    How we know this

    70% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 20 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to take sick leave

    How easy is it for bar, restaurant and kitchen supervisors to take sick leave at KFC?

    Most people find it hard to take sick leave

    How we know this

    59% of people report that it’s hard to take time off if they are sick

    Based on information from 17 job reviews

  • People are not paid enough to live on

    Does KFC pay bar, restaurant and kitchen supervisors enough to live on?

    Most people are not paid enough to live on

    How we know this

    63% of people say they are paid below the Real Living Wage for where they live

    Based on information from 19 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t get proper breaks

    Do bar, restaurant and kitchen supervisors at KFC get proper breaks?

    Most people don’t get proper breaks

    How we know this

    58% of people report that they don’t get to take proper breaks

    Based on information from 19 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t recommend their team

    Do bar, restaurant and kitchen supervisors at KFC recommend working with their team?

    Only some people recommend working with their team

    How we know this

    68% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 19 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Uninformed about head office

    Do bar, restaurant and kitchen supervisors feel well informed about how KFC is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    53% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 19 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Easy to book holiday

    How easy is it for bar, restaurant and kitchen supervisors to book a holiday at KFC?

    Most people find it easy to book holidays

    How we know this

    53% of people report it’s easy to book holidays

    Based on information from 17 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People enjoy their job

    Do bar, restaurant and kitchen supervisors at KFC enjoy their jobs?

    Most people enjoy their job

    How we know this

    50% of people report they enjoy their job

    Based on information from 6 job reviews

  • Good choice of shifts

    Do bar, restaurant and kitchen supervisors at KFC get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    55% report that their manager gives them enough choice over which shifts they work

    Based on information from 20 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    Do bar, restaurant and kitchen supervisors get enough training when they start at KFC?

    Most people get enough training when they start

    How we know this

    65% of people report they got enough training when they started working here

    Based on information from 17 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are bar, restaurant and kitchen supervisors given support to progress at KFC?

    Most people are given support to progress here

    How we know this

    In the last year, 68% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 19 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Managers are respectful

    Do bar, restaurant and kitchen supervisors at KFC feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    65% of people say they’re treated with respect by their managers

    Based on information from 17 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do bar, restaurant and kitchen supervisors at KFC do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    56% of people report that they don’t do extra unpaid work

    Based on information from 18 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do bar, restaurant and kitchen supervisors at KFC worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    63% of people report they don’t worry about getting enough hours

    Based on information from 19 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Good for students

    Is bar, restaurant and kitchen supervisors at KFC job good for students?

    Students say this is a good place to work if you’re studying

    How we know this

    100% of students report this is a good place to work if you’re studying

    Based on information from 7 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

What employees are saying about KFC

  • Best thing

    Everyone has a nice character, and does work well as a team. Free meals and drinks also are nice. The new manager is more understanding than my previous one.

    Worst thing

    Breaks can be set very early, just after an hour of working. It can also be stressful at times, especially as I didn’t get enough training.

    4.8

    Employee, July 2021

  • Best thing

    It's constant so shifts tend to go by quickly

    Worst thing

    There's little to no team spirit
    A few people are left to pick up the slack/cover shifts resulting in 12-18 hour shifts in some ways.
    Payroll is a joke
    Were given the bare minimum of everything to be legal

    4.9

    Employee, May 2021

  • Best thing

    I do enjoy working if i'm with my friends, put on the same station and know what i'm doing.

    Worst thing

    Not enough pay for work you do, sometimes it is too formal, customers may get frustrated for things out of your control (supply issues), very stressful

    4.0

    Employee, August 2021

  • Best thing

    Good team work and good friendly employees everyone gets along well and people are very understanding of each other

    Worst thing

    High stress levels and not enough back up in those cases and unorganised management at time

    5.8

    Employee, April 2021