Care Assistant, Care By Us

£11.00–£12.75 per hour • permanent

in Bishop's Stortford, CM23

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Job description

£11.00 - £12.75 hourly

Are you looking for a career where you can give something back to your local community, have real job satisfaction and be appreciated for what you do?

We are looking for caring and compassionate individuals to join the Care By Us team in the areas of Bishop's Stortford, Sawbridgeworth, The Hadhams and Surrounding Areas to provide care to people in their own homes.

We are a Family run business which creates a warm and friendly atmosphere for our Service Users and staff. We have vacancies available for candidates both with and without experience.

We offer:

  • £11ph - £12.75ph
  • Paid Mileage
  • Paid Holidays
  • Free DBS Application**
  • Work Within Your Local Area
  • Flexible Working Hours
  • Work Place Pension Scheme
  • Free Care Certificate Induction Training
  • 3 Months Paid Mentoring
  • Paid Ongoing Training
  • Rewards Scheme and Exclusive Discounts on High Street Brands
  • Opportunities to Complete RQFs
  • Career Progression with Support from Office and Community Based Staff Members
  • Paid Training Academy of 12 Courses
  • Bonuses for Recommending a Friend

You will be part of a vibrant and enthusiastic team providing an excellent standard of care to our Services Users by promoting their independence, choice, dignity and respect within their own homes. This will include taking responsibility for their physical and emotional well-being, social needs and providing help and assistance with everyday tasks.

Care By Us is one of Hertfordshire’s four lead care providers and we are rated as “Outstanding” by Care Quality Commission. Our purpose is to help people live longer, healthier and happier lives through our 750 strong staff team.

FULL DRIVING LICENCE AND ACCESS TO YOUR OWN CAR IS ESSENTIAL

If this position is for you if you have any questions, please apply below or call our friendly recruiters Pete or Sherri on 01279 755875 ext. 518. We are here waiting to speak to you!

**Terms and conditions apply

How does the pay compare?

This job
£11.00–12.75
Typical range
£9.90–14.20

Care workers and assistants at Care By Us are typically paid £9.90–14.20 an hour. This job pays £11.00–£12.75 per hour.

How this job measures up

7 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do people think Care By Us head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 6 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful to work at Care By Us?

    People feel stressed here

    How we know this

    100% of people say they often feel stressed at work

    Based on information from 7 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Shifts get changed at short notice

    Do Care By Us managers change shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    86% of people say their manager changes their shifts at the last minute

    Based on information from 7 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • No career progression

    Are people given support to progress at Care By Us?

    People aren’t given support to progress here

    How we know this

    In the last year, 80% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t get proper breaks

    Do people at Care By Us get proper breaks?

    People don’t get proper breaks

    How we know this

    83% of people report that they don’t get to take proper breaks

    Based on information from 6 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t recommend their team

    Do people at Care By Us recommend working with their team?

    Very few people recommend working with their team

    How we know this

    86% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 7 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Care By Us?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 86% report getting one week notice or less
    • 14% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 7 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t get sick pay

    Does Care By Us pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work

    Based on information from 7 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • Uninformed about head office

    Do workers feel well informed about how Care By Us is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    67% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 6 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Easy to change shifts

    How easy is it for Care By Us workers to change shifts?

    Most people find it easy to change shifts

    How we know this

    60% of people report that it’s easy to change shifts if they need to

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good choice of shifts

    Do Care By Us workers get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    67% report that their manager gives them enough choice over which shifts they work

    Based on information from 6 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Breaks are paid

    Do workers at Care By Us get paid breaks?

    Usually. Most people get paid breaks

    How we know this

    60% of people say they get paid breaks

    Based on information from 5 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid market rates

    Does Care By Us pay market rates?

    Most people are paid market rates

    How we know this

    71% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 7 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Managers are respectful

    Do people at Care By Us feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    60% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • No unpaid extra work

    Do workers at Care By Us do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    57% of people report that they don’t do extra unpaid work

    Based on information from 7 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Easy to book holiday

    How easy is it to book a holiday at Care By Us?

    People find it easy to book holidays

    How we know this

    86% of people report it’s easy to book holidays

    Based on information from 7 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it to take sick leave at Care By Us?

    People find it easy to take sick leave

    How we know this

    80% of people report that it’s easy to take time off if they are sick

    Based on information from 5 job reviews

  • Enough training

    Do people get enough training when they start at Care By Us?

    People get enough training when they start

    How we know this

    86% of people report they got enough training when they started working here

    Based on information from 7 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People are paid enough to live on

    Does Care By Us pay enough to live on?

    People are paid enough to live on

    How we know this

    86% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 7 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People don’t worry about getting enough hours

    Do workers at Care By Us worry about hours?

    People don’t worry about getting enough hours

    How we know this

    80% of people report they don’t worry about getting enough hours

    Based on information from 5 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Care By Us

  • Best thing

    Caring and helping people

    Worst thing

    Being on a timetable, with no time to travel from one su to the next. If you arrive 'late' you are in trouble, sometimes getting verbal abuse

    3.8

    Employee, March 2021

  • Best thing

    Flexible shifts. No shortage of work.

    Worst thing

    Impossibly busy rotas. Too few carers.

    4.6

    Employee, June 2021

  • Best thing

    Love helping others

    Worst thing

    Rota changes to often
    No continuity

    5.5

    Employee, July 2020

  • Best thing

    Make sense

    Worst thing

    Not enough time, too much uncovered people

    8.5

    Employee, August 2020