Posted yesterday

Associates Warehouse Operative

in Leeds

Carphone Warehouse

56 job reviews

6.5

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How this job measures up

56 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do people think Carphone Warehouse head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    22% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 51 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People are not paid enough to live on

    Does Carphone Warehouse pay enough to live on?

    People are not paid enough to live on

    How we know this

    18% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 55 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    Does Carphone Warehouse pay market rates?

    People are not paid market rates

    How we know this

    5% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 40 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not great
  • People feel stressed

    Is it stressful to work at Carphone Warehouse?

    Most people feel stressed here

    How we know this

    64% of people say they often feel stressed at work

    Based on information from 53 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Carphone Warehouse?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 19% report getting one week notice or less
    • 32% report getting two weeks notice
    • 21% report getting three weeks notice
    • 28% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 53 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to change shifts

    How easy is it for Carphone Warehouse workers to change shifts?

    Most people find it easy to change shifts

    How we know this

    69% of people report that it’s easy to change shifts if they need to

    Based on information from 42 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Enough training

    Do people get enough training when they start at Carphone Warehouse?

    Most people get enough training when they start

    How we know this

    59% of people report they got enough training when they started working here

    Based on information from 54 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • No short notice shift changes

    Do Carphone Warehouse managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    34% of people say their manager changes their shifts at the last minute

    Based on information from 53 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Breaks are paid

    Do workers at Carphone Warehouse get paid breaks?

    Usually. Most people get paid breaks

    How we know this

    67% of people say they get paid breaks

    Based on information from 55 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Opportunities to progress

    Are people given support to progress at Carphone Warehouse?

    Most people are given support to progress here

    How we know this

    In the last year, 69% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 55 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People get proper breaks

    Do people at Carphone Warehouse get proper breaks?

    Most people get proper breaks

    How we know this

    57% of people report that they get to take proper breaks

    Based on information from 7 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People get sick pay

    Does Carphone Warehouse pay sick pay?

    Usually. Most people get proper sick pay

    How we know this

    61% of people say they would get paid if they were sick but scheduled to work

    Based on information from 46 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Well informed about head office

    Do workers feel well informed about how Carphone Warehouse is doing?

    Most people feel well informed about how the company is doing

    How we know this

    71% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 52 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Excellent
  • Easy to book holiday

    How easy is it to book a holiday at Carphone Warehouse?

    People find it easy to book holidays

    How we know this

    83% of people report it’s easy to book holidays

    Based on information from 53 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it to take sick leave at Carphone Warehouse?

    People find it easy to take sick leave

    How we know this

    100% of people report that it’s easy to take time off if they are sick

    Based on information from 6 job reviews

  • Good choice of shifts

    Do Carphone Warehouse workers get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    76% report that their manager gives them enough choice over which shifts they work

    Based on information from 51 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People recommend their team

    Do people at Carphone Warehouse recommend working with their team?

    People recommend working with their team

    How we know this

    77% of people report that they would recommend working with their immediate team to a friend

    Based on information from 56 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good for students

    Is a Carphone Warehouse job good for students?

    Students say this is a good place to work if you’re studying

    How we know this

    94% of students report this is a good place to work if you’re studying

    Based on information from 17 job reviews

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Managers are respectful

    Do people at Carphone Warehouse feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 54 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • People don’t worry about getting enough hours

    Do workers at Carphone Warehouse worry about hours?

    People don’t worry about getting enough hours

    How we know this

    13% of people report they worry about getting enough hours

    Based on information from 53 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Carphone Warehouse

  • Best thing

    The team, my direct managers and the social nature of the role

    Worst thing

    Low pay, uncertainty of the low contracted hours, having to work weekends

    6.8

    Customer consultant, February 2021

    • £8.72 per hour
    • 25 or older
  • Best thing

    Meeting new customers and learning more about the company

    Worst thing

    Having to deal with customer confrontation and complaints.

    5.5

    Customer consultant, October 2019

    • £7.20 per hour
    • 18–20 years old
  • Best thing

    Working with great technology

    Worst thing

    The amount of hours working. Forced to work certain times of the year.

    7.8

    Branch manager, November 2019

    • Manages people
    • £25,000 per year, working a 45 hour week
    • 34–44 years old
  • Best thing

    The people I work with

    Worst thing

    Staffing levels and protection

    5.8

    Assistant manager, October 2019

    • Manages people
    • £26,400 per year, working a 39 hour week
    • 25–34 years old

Associates Warehouse Operative, Dixons Carphone

Think Currys PC World, think Carphone Warehouse, think Team Knowhow, Dixons Travel and more. That’s all us. We’re the UK's market leader when it comes to helping people enjoy amazing technology. We sell it. We deliver it. We install it. We support it. We fix it. And we do it together as one team.

Warehouse Operative (FLT)

Leeds
Leeds Customer Service Centre (LM0036)
Permanent
Full Time

Shift pattern 5/7 13:30 hours - 22:00 hours

Salary £19,050.00 per annum

There’s no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We’re a team of 32,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You’ll certainly feel proud when you see what you can achieve here.

As a Warehouse Operative, you’ll join a large team and be the force behind getting our customers the products they want, vetting stock and ensuring it reaches our customers in top condition. The work you do quite literally controls the accessibility of our technology.

As part of this role, you’ll be responsible for:

  • Picking and packing goods
  • Moving and categorising stock of up to 18kg
  • Loading and despatching vehicles
  • Keeping everything moving through the warehouse

This role puts you behind the scenes of the operation. But the bigger picture means you’ll be putting our products in the reach of tech lovers (and those just discovering tech).

You will need:

  • An ability to pick up tasks and apply processes quickly
  • FLT Counterbalance Licence and Clamps
  • Excellent team skills and communication
  • To enjoy providing great customer service
  • To adhere to strict health and safety policies for the safety of you and your colleagues

We win together as one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:

  • Performance related bonus
  • Competitive pension scheme
  • Discounts across big brand names in retail, travel and cinema
  • Colleague discounts across our range of brands; Currys PC World, Carphone Warehouse and Dixons Travel
  • 6 weeks of annual leave (inclusive of bank holiday entitlement)

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

Since the Covid-19 pandemic began we’ve all had to adapt to a new way of working. Although life in our business is a little different since coronavirus struck, the wellbeing of our team – and potential new colleagues – is our priority, now and in the future. Visit our COVID-19 page to discover how we’re keeping everyone safe, in stores, on site, at home and throughout the recruitment process.


This job was originally posted as www.totaljobs.com/job/93749680
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