Posted 6 days ago

Shift Manager (fulltime)

in Rotherham

Lidl

498 job reviews

5.9

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How this job measures up

Retail and sales supervisors at Lidl are typically paid £10.30–13.50 an hour.

498 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do retail and sales supervisors think Lidl head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    18% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 73 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful for retail and sales supervisors to work at Lidl?

    People feel stressed here

    How we know this

    81% of people say they often feel stressed at work

    Based on information from 77 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks aren’t paid

    Do retail and sales supervisors at Lidl get paid breaks?

    No. People don’t get paid breaks

    How we know this

    5% of people say they get paid breaks

    Based on information from 80 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Less than 4 weeks notice of shifts

    How much notice do retail and sales supervisors get of their shift pattern at Lidl?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 6% report getting one week notice or less
    • 19% report getting two weeks notice
    • 65% report getting three weeks notice
    • 10% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 80 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Not easy to change shifts

    How easy is it for retail and sales supervisors at Lidl to change shifts?

    Most people find it hard to change shifts

    How we know this

    49% of people report that it’s easy to change shifts if they need to

    Based on information from 63 job reviews

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Shifts get changed at short notice

    Do Lidl managers change retail and sales supervisors shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    59% of people say their manager changes their shifts at the last minute

    Based on information from 75 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get sick pay

    Does Lidl pay retail and sales supervisors sick pay?

    Not always. Most people don’t get proper sick pay

    How we know this

    37% of people say they would get paid if they were sick but scheduled to work

    Based on information from 71 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Good
  • Easy to take sick leave

    How easy is it for retail and sales supervisors to take sick leave at Lidl?

    Most people find it easy to take sick leave

    How we know this

    67% of people report that it’s easy to take time off if they are sick

    Based on information from 61 job reviews

  • People enjoy their job

    Most people enjoy their job

    How we know this

    67% of people who enjoy their job

    Based on information from 6 job reviews

  • Good choice of shifts

    Do retail and sales supervisors at Lidl get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    68% report that their manager gives them enough choice over which shifts they work

    Based on information from 78 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Enough training

    Do retail and sales supervisors get enough training when they start at Lidl?

    Most people get enough training when they start

    How we know this

    55% of people report they got enough training when they started working here

    Based on information from 77 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    Is working as retail and sales supervisors at Lidl good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    63% of people who care for a child or other relative report this is a good place to work

    Based on information from 24 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Opportunities to progress

    Are retail and sales supervisors given support to progress at Lidl?

    Most people are given support to progress here

    How we know this

    In the last year, 75% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 79 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People get proper breaks

    Do retail and sales supervisors at Lidl get proper breaks?

    Most people get proper breaks

    How we know this

    74% of people report that they get to take proper breaks

    Based on information from 66 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People recommend their team

    Do retail and sales supervisors at Lidl recommend working with their team?

    Most people recommend working with their team

    How we know this

    54% of people report that they would recommend working with their immediate team to a friend

    Based on information from 80 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • No unpaid extra work

    Do retail and sales supervisors at Lidl do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    26% of people report that they do extra work that they don’t get paid for

    Based on information from 66 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    Do retail and sales supervisors feel well informed about how Lidl is doing?

    Most people feel well informed about how the company is doing

    How we know this

    67% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 73 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Excellent
  • Easy to book holiday

    How easy is it for retail and sales supervisors to book a holiday at Lidl?

    People find it easy to book holidays

    How we know this

    82% of people report it’s easy to book holidays

    Based on information from 73 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People are paid enough to live on

    Does Lidl pay retail and sales supervisors enough to live on?

    People are paid enough to live on

    How we know this

    100% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 76 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid market rates

    Does Lidl pay retail and sales supervisors market rates?

    People are paid market rates

    How we know this

    96% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 81 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Managers are respectful

    Do retail and sales supervisors at Lidl feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    85% of people say they’re treated with respect by their managers

    Based on information from 71 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • People don’t worry about getting enough hours

    Do retail and sales supervisors at Lidl worry about hours?

    People don’t worry about getting enough hours

    How we know this

    19% of people report they worry about getting enough hours

    Based on information from 69 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What employees are saying about Lidl

  • Best thing

    Always plenty of work, so shifts don't drag.
    Great team in my store. Can have a laugh while still getting the job done.
    Plenty of variety for work needing done during the day.

    Worst thing

    5am starts.
    Late finishes on middle isle nights, eg start 1pm or 2pm on Wednesday, finish anywhere between 11pm and 2am depending on the amount of items to go out that night.
    Not a great work life balance.
    Unrealistic time frames for completing certain tasks.

    Lidls till closing procedure is the biggest fail I've ever seen in retail. After all these years customers still have no idea the red light means the till is closing, you will be constantly shouting sorry this till is closed, to the customers anger. If only something like a till closed sign you set at the end of the till could solve this, eh?

    6.5

    Employee, May 2021

    • £9.50 per hour
    • 25–34 years old
  • Best thing

    Lots of opportunities to progress if you want it, good pay, exciting to work for a growing company.

    Worst thing

    Poor support from elsewhere in the business e.g poorly stacked pallets, unrealistic expectations seems like they are set by people with no understanding of life on the shop floor.

    6.6

    Shift manager, February 2021

    • Manages people
    • £11.50 per hour
    • 25 or older
  • Best thing

    Lots of different things to do, nice people, getting to finish early.

    Worst thing

    Dangerous at times, heavy lifting, long hours, short breaks.

    5.5

    Warehouse operative, January 2021

    • £9.70 per hour
    • 25 or older
  • Best thing

    Working times allow time with family

    Worst thing

    To much pressure put on staff to get things done quickly so they can have less staff working

    7.2

    Customer assistant, March 2021

    • £10.70 per hour
    • 25 or older

Shift Manager (fulltime), LIDL

Shift Manager (fulltime)

£10.50 up to £11.70 per hour (pro rata) - This isn't clocking in and clocking out. This is helping us run like clockwork.

Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift.

You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary.

Please note that your application will include three online exercises, designed to provide us with a more in-depth understanding of you as a potential future leader for Lidl. To find out more and watch videos of our tests, visit: https://assessment.aon.com/en-us/online-assessment/practice-assessments

The process will also include a telephone interview and face-to-face selection event. We look forward to receiving your application.

What you'll do
  • Lead and motivate your team, in accordance with our Leadership and Company Principles
  • Create an environment where your colleagues can do their best work
  • Delegate tasks and solve problems swiftly
  • Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures
  • Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly
  • Keep everything tidy and clean, on the shop floor and behind the scenes
  • Ensuring and providing excellent customer service throughout the store

What you'll need
  • Experience of leading a sizable team to achieve targets in a fast-paced environment
  • The ability to effectively delegate tasks and motivate a team
  • A customer-focused manner, remaining level-headed in any situation
  • Willingness to work as a key part of the store team, completing daily tasks on every shift
  • A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store

What you'll receive

This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive hourly rate from £10.50 up to £11.70 (*depending on experience) with 30 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
This job was originally posted as www.totaljobs.com/job/93736226
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