Support Worker
Hightown Housing Association
£26,853 a year
Aylesbury, Buckinghamshire, HP19 8AB, United Kingdom
Full time
The Breakroom Take
- Recommended by parents
- Respectful managers
- Proper training
About Hightown Housing Association
The Hightown Housing Association offers care services and supported housing. They operate across Hertfordshire, Buckinghamshire and Berkshire.
Job description from Hightown Housing Association
Position: Female Support Worker Location: Aylesbury Salary: £26,853 per annum Hours: Full-time (37.5 hours per week)
Join our collaborative team at Trinity Court 4, a residential care home supporting six adults with learning disabilities. We work together to create an inclusive environment where residents feel empowered to live more independently and confidently.
The Role
Provide person-centred support and personal care with dignity and compassion Encourage daily living skills including budgeting, shopping, cooking and cleaning Draft personalised support plans and contribute to risk assessments Build trusting relationships that support residents to achieve their goals Work closely with colleagues to ensure consistent, high-quality care
Shift Pattern:
Rotating shifts of 07:00-15:00 and 14:00-22:00 5 days out of 7 on a 4-week rolling rota Includes weekend working (Saturdays and Sundays)
About You
You are caring, reliable and able to communicate clearly with people with diverse needs. You value inclusion, work well both independently and in collaboration with others, and bring a respectful, person-centred approach to your work.
Experience in a similar role is required, and you must hold a care certificate or be willing to undertake a care qualification.
A full UK Driving Licence and access to a car is essential.
Hightown Benefits
£26,853 per annum (37.5 hours per week) 33 days annual leave, including bank holidays, rising to 35 days with service Blue Light Card, access to discounts for national and local retailers Workplace pension and life assurance (three times annual salary) Annual performance bonus and monthly attendance bonus Mileage paid for car usage Annual salary and cost of living review Ongoing training and development Employee assistance helpline
The successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust.
All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances.
We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.
We are an Equal Opportunities and Disability Confident Employer.
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Hours and flexibility
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Okay
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Can be hard to change shifts
How easy is it for support workers at the Hightown Housing Association to change shifts?
Some people find it hard to change shifts.
How we know this
57% of people report that it’s hard to change shifts if they need to.Based on data from 7 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at the Hightown Housing Association?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at the Hightown Housing Association?
Most people find it easy to take sick leave.
How we know this
67% of people report that it’s easy to take time off if they are sick.Based on data from 9 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think the Hightown Housing Association head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What the Hightown Housing Association employees say about their job
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Best thing
Supporting people and making a difference
Worst thing
Inconsistent sysyems
Report this reviewScheme manager at the Hightown Housing Association, December 2025
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Best thing
The support workers/care staff.
Worst thing
Get the rota less than a week in advance for the following week. Rarely more than 2 weeks at a time.
Report this reviewSupport worker at the Hightown Housing Association, November 2022
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