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Care Assistant

Caring Homes
Pay £12.71 per hour
Location United Kingdom
Contract time Full time, part time

The Breakroom Take

5.4

Rated 5.4 out of 10, based on 149 employees who took the Breakroom Quiz

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About Caring Homes

Caring Homes is a care home operator. They provide residential, nursing and dementia care for older people.

Job description from Caring Homes

Care Assistant - Horsell Lodge, Woking - £12.71 per hour
  • 70 Bedded Nursing, Dementia and Residential Care Home
  • Full time; 36 or 48 hours contract
  • Shifts are 12 hours and include alternate weekends

At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members. Our mission is simple yet profound: to make each home the best possible place to live and work. We believe in fostering a family-like environment where everyone feels valued, respected, and cherished.

Every resident is unique, and so is their care. Join us in delivering personalised support that meets the diverse needs and interests of our residents, always with their comfort and happiness in mind.

Why Join Us?
  • Flexibility: Whether you're seeking part-time or full-time hours, we offer flexible rota options to suit your lifestyle. Need to balance work with family commitments? We've got you covered! Work around your family needs and create a role that works for you.
  • Comprehensive Training: Don't worry if you're new to care. We provide thorough training and ongoing support to equip you with the skills and confidence needed to excel in your role and career.
  • Career Growth: Looking to advance your career in care? We're committed to helping you grow and develop professionally, with opportunities to develop and grow at Caring Homes.

Perks:
  • Competitive salary and benefits package.
  • Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
  • A supportive and inclusive work environment.
  • Free DBS & Blue Light Card
  • High street discounts
  • Employee assistance program for personal and professional support.
Responsibilities
  • Providing personalised care and assistance to residents, respecting their dignity and independence.
  • Building meaningful relationships with residents and their families, creating a supportive and nurturing environment.
  • Collaborating with colleagues to ensure the highest standards of care are always maintained.
  • Embracing our mission of putting residents first in everything we do, from daily interactions to long-term care planning.
Ideal Candidate
  • A heart full of empathy and a genuine desire to make a difference.
  • Excellent communication skills and a positive attitude.
  • Willingness to work collaboratively as part of a dedicated team.
  • No prior experience necessary - just a passion for helping others and a commitment to our mission.

Join us in creating a place that truly feels like home for our residents and our team members alike.

Apply now and become part of our caring family!

CA1

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Caring Homes pay care assistants enough to live on?

    Most people are not paid a living wage.

    How we know this

    81% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 16 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £13.45 per hour, and £14.80 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Caring Homes pay care assistants market rates?

    Most people are paid less than average for their job.

    How we know this

    83% of people are paid below average for the type of work they do.

    Based on data from 18 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do care assistants at Caring Homes get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    44% of people say they don’t get paid breaks.

    Based on data from 18 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Caring Homes pay care assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    89% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 18 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.

  • Okay
  • The job sometimes spills into unpaid time

    Do care assistants jobs at Caring Homes spill into time they aren’t paid for?

    Sometimes. The job can spill into unpaid time.

    How we know this

    38% of people report that their job takes up time that they don’t get paid for.

    Based on data from 16 people who took the Breakroom Quiz between August 2024 and April 2026.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Caring Homes?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 40% of people with changing schedules report getting one week notice or less.
    • 13% of people with changing schedules report getting two weeks notice.
    • 33% of people with changing schedules report getting three weeks notice.
    • 13% of people with changing schedules report getting four weeks notice or more.

    Based on data from 15 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do care assistants at Caring Homes worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    78% of people report they don’t worry about getting enough hours.

    Based on data from 18 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do care assistants at Caring Homes get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    38% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 16 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for care assistants at Caring Homes to change shifts?

    Some people find it hard to change shifts.

    How we know this

    65% of people report that it’s hard to change shifts if they need to.

    Based on data from 17 people who took the Breakroom Quiz between April 2024 and February 2026.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for care assistants to book a holiday at Caring Homes?

    Some people find it hard to book holiday.

    How we know this

    47% of people report it’s hard to book holidays.

    Based on data from 17 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Caring Homes managers change care assistants shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    71% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 14 people who took the Breakroom Quiz between June 2024 and December 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for care assistants to take sick leave at Caring Homes?

    Some people find it hard to take sick leave.

    How we know this

    44% of people report that it’s hard to take time off if they are sick.

    Based on data from 18 people who took the Breakroom Quiz between April 2024 and February 2026.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working as care assistants at Caring Homes good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    67% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 6 people who took the Breakroom Quiz between August 2024 and December 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do care assistants at Caring Homes feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    67% of people say they’re treated with respect by their managers.

    Based on data from 12 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do care assistants at Caring Homes get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    41% of people report that they don’t get to take proper breaks.

    Based on data from 17 people who took the Breakroom Quiz between August 2024 and April 2026.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for care assistants to work at Caring Homes?

    Most people feel stressed here.

    How we know this

    88% of people say they often feel stressed at work.

    Based on data from 17 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do care assistants at Caring Homes enjoy their jobs?

    Most people enjoy their job.

    How we know this

    70% of people report they enjoy their job.

    Based on data from 10 people who took the Breakroom Quiz between August 2024 and December 2025.

  • Okay
  • Only some people recommend their team

    Do care assistants at Caring Homes recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    67% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 18 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do care assistants get enough training when they start at Caring Homes?

    Some people didn’t get enough training when they started.

    How we know this

    35% of people report they didn’t get enough training when they started working here.

    Based on data from 17 people who took the Breakroom Quiz between April 2024 and February 2026.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are care assistants given support to progress at Caring Homes?

    Only some people are given support to progress here.

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 15 people who took the Breakroom Quiz between April 2024 and December 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do care assistants think Caring Homes head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 17 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do care assistants feel well informed about how Caring Homes is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    79% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 14 people who took the Breakroom Quiz between June 2024 and April 2026.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Caring Homes

What Caring Homes employees say about their job

  • Best thing

    Making a difference

    Worst thing

    Over worked underpaid
    Communication

    5.5

    Senior carer at Caring Homes, January 2026

    Report this review
  • Best thing

    Spending time with the residents

    Worst thing

    Not having the right team with you
    Or the surport from the home

    4.1

    Care assistant at Caring Homes, April 2024

    Report this review
See more reviews
  • Best thing

    The residents

    Worst thing

    The long 12 hour shifts

    4.6

    Care assistant at Caring Homes, December 2023

    Report this review
  • Best thing

    Managing everything into a practical way.

    Worst thing

    Management

    5.0

    Maintenance at Caring Homes, January 2023

    Report this review
  • Best thing

    The Best thing is yhat i can help residents to undestand their world.

    Worst thing

    Stress eveyday if you underground Staff

    6.0

    Care assistant at Caring Homes, July 2022

    Report this review
  • Best thing

    Caring is a passion

    Worst thing

    Pay hours sometimes and low appreciation

    4.7

    Senior carer at Caring Homes, March 2022

    Report this review
  • Best thing

    The patients.

    Worst thing

    Poverty pay to work short staffed for a company that likes to save money from not staffing units properly. Expect your holidays to not be given if they can't find staff

    1.2

    Care assistant at Caring Homes, September 2021

    Report this review
  • Best thing

    Helping people who can’t help themselves and making a difference

    Worst thing

    Long shifts

    6.0

    Healthcare assistant at Caring Homes, February 2021

    Report this review
  • Best thing

    Carer

    Worst thing

    15 hours a day

    4.3

    Client advisor at Caring Homes, December 2020

    Report this review
  • Best thing

    The residents

    Worst thing

    Staffing, supplies, lack of communication, no care

    5.0

    Senior carer at Caring Homes, November 2020

    Report this review
  • More reviews from Caring Homes employees

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