Care Assistant
Wellburn Care Homes
£27.4k per year
Sunderland, Tyne and Wear, SR6 9PU, United Kingdom
The Breakroom Take
- Proper training
- Proper breaks
About Wellburn Care Homes
Wellburn Care Homes operate car homes in North East England.
Job description from Wellburn Care Homes
Currently, we are only able to consider applications from individuals who already have the legal right to work in the UK. Benefits As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including: Excellent rates of pay Ongoing wellbeing and mental health initiatives Home and Tech Scheme Cycle to Work Scheme Shooting Star award – to recognise staff that go above and beyond £500 refer a friend scheme* Staff Lottery
Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Good
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Most people are paid a living wage
Do Wellburn Care Homes pay a living wage?
Most people are paid a living wage.
How we know this
67% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £13.45 per hour, and £14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Wellburn Care Homes pay market rates?
Most people are paid above average for their job.
How we know this
67% of people are paid above average for the type of work they do.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
-
Only some people get paid breaks
Do workers at Wellburn Care Homes get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
60% of people say they don’t get paid breaks.Based on data from 5 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
The job rarely spills into unpaid time
Do jobs at Wellburn Care Homes spill into time workers aren’t paid for?
Rarely. The job doesn’t usually spill into unpaid time.
How we know this
20% of people report that their job takes up time that they don’t get paid for.Based on data from 5 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Okay
-
Some people worry about their hours
Do workers at Wellburn Care Homes worry about hours?
Some people worry about getting enough hours.
How we know this
40% of people report they worry about getting enough hours.Based on data from 5 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do Wellburn Care Homes workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
40% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 5 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
-
Hard to change shifts
How easy is it for Wellburn Care Homes workers to change shifts?
Most people find it hard to change shifts.
How we know this
80% of people report that it’s hard to change shifts if they need to.Based on data from 5 people who took the Breakroom Quiz between February 2023 and February 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at Wellburn Care Homes?
Most people find it easy to book holiday.
How we know this
67% of people report it’s easy to book holidays.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Wellburn Care Homes managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
80% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 5 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
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Good
-
Most people get proper breaks
Do people at Wellburn Care Homes get proper breaks?
Most people get proper breaks.
How we know this
67% of people report that they get to take proper breaks.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Some people are stressed
Is it stressful to work at Wellburn Care Homes?
Some people feel stressed here.
How we know this
67% of people say they often feel stressed at work.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
-
Most people don’t recommend their team
Do people at Wellburn Care Homes recommend working with their team?
Not many people recommend working with their team.
How we know this
83% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do people get enough training when they start at Wellburn Care Homes?
Most people got enough training when they started.
How we know this
83% of people report they got enough training when they started working here.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are people given support to progress at Wellburn Care Homes?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Wellburn Care Homes head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 6 people who took the Breakroom Quiz between November 2023 and June 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Wellburn Care Homes is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 5 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Wellburn Care Homes employees say about their job
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Best thing
Helping people who need help
Worst thing
Having to deal with challenging behaviour from residents
Report this reviewCare assistant at Wellburn Care Homes, June 2025
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