Home Manager
Barchester Healthcare
£90000.00 per year
Tandridge Heights Memorial Care Home, Memorial Close, Oxted, Surrey, RH8, United Kingdom
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About Barchester Healthcare
Barchester Healthcare is a care group. They operate care homes and assisted living locations.
Job description from Barchester Healthcare
We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. We are also leading one of the fastest growing new build programmes, aiming to open 10 brand new purpose-built homes per year.
REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Home Manager at Barchester we offer a competitive basic salary with bonuses up to 100%, essentially doubling your salary! We also offer additional quality based bonuses up to £10k. Our generous package includes:
• Automatic enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary • Quality based bonuses up to £10k • 8% ER Pension Package • Career and development pathways • A range of holiday, retail and leisure discounts • Automatic entry into Barchester's Excellence Awards • Payment of NMC Annual Registration Fee
ABOUT YOU To join us as Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for:
• Inspirational leadership skills • A passion for person centred care • A successful track record of developing and motivating teams to deliver outstanding care • Excellent organisational and management skills • Care home management, marketing and occupancy experience • A strong understanding of safeguarding, CQC and compliance guidelines • Ability to communicate with colleagues at all levels • Experience creating strong links within the local community
In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Barchester can offer long term career growth and opportunities for ambitious and passionate managers who pride themselves on delivering high quality care. Due to our excellent rewarding excellence schemes, we are also very proud to be the only healthcare provider in the UK to be accredited as one of the best companies to work for.
If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be.
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Tandridge Heights Memorial Care Home, Memorial Close, Oxted, Surrey, RH8, United Kingdom
What employees say
Pay
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Good
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Most people are paid a living wage
Do Barchester Healthcare pay a living wage?
Most people are paid a living wage.
How we know this
90% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 63 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £13.45 per hour, and £14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Barchester Healthcare pay market rates?
Most people are paid above average for their job.
How we know this
89% of people are paid above average for the type of work they do.Based on data from 61 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do Barchester Healthcare pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Barchester Healthcare pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 81 people who took the Breakroom Quiz between April 2024 and April 2026.
Okay
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Only some people get paid breaks
Do workers at Barchester Healthcare get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
61% of people say they don’t get paid breaks.Based on data from 66 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Barchester Healthcare pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
96% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 69 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.
Okay
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The job sometimes spills into unpaid time
Do jobs at Barchester Healthcare spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
How we know this
52% of people report that their job takes up time that they don’t get paid for.Based on data from 96 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Barchester Healthcare?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 9% of people with changing schedules report getting one week notice or less.
- 12% of people with changing schedules report getting two weeks notice.
- 22% of people with changing schedules report getting three weeks notice.
- 58% of people with changing schedules report getting four weeks notice or more.
Based on data from 93 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Barchester Healthcare worry about hours?
Most people don’t worry about getting enough hours.
How we know this
78% of people report they don’t worry about getting enough hours.Based on data from 103 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Barchester Healthcare workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
48% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 85 people who took the Breakroom Quiz between May 2025 and April 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Barchester Healthcare workers to change shifts?
Some people find it hard to change shifts.
How we know this
53% of people report that it’s hard to change shifts if they need to.Based on data from 79 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Barchester Healthcare?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 62 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Barchester Healthcare managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
38% of people say their manager changes their shifts at the last minute.Based on data from 95 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Barchester Healthcare?
Some people find it hard to take sick leave.
How we know this
51% of people report that it’s hard to take time off if they are sick.Based on data from 61 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Barchester Healthcare job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
83% of students report this is a good place to work if you’re studying.Based on data from 18 people who took the Breakroom Quiz between April 2024 and February 2026.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working at Barchester Healthcare good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
46% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 48 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Barchester Healthcare feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
50% of people say they’re not treated with respect by their managers.Based on data from 111 people who took the Breakroom Quiz between May 2025 and April 2026.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Barchester Healthcare get proper breaks?
Some people don’t get proper breaks.
How we know this
53% of people report that they don’t get to take proper breaks.Based on data from 64 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Barchester Healthcare?
Most people feel stressed here.
How we know this
85% of people say they often feel stressed at work.Based on data from 65 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Barchester Healthcare enjoy their jobs?
Only some people enjoy their job.
How we know this
35% of people report they don’t enjoy their job.Based on data from 107 people who took the Breakroom Quiz between April 2025 and April 2026.
Okay
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Only some people recommend their team
Do people at Barchester Healthcare recommend working with their team?
Only some people recommend working with their team.
How we know this
60% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 70 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Barchester Healthcare?
Most people got enough training when they started.
How we know this
74% of people report they got enough training when they started working here.Based on data from 69 people who took the Breakroom Quiz between November 2025 and April 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Barchester Healthcare?
Only some people are given support to progress here.
How we know this
In the last year, 61% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 112 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Barchester Healthcare head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 105 people who took the Breakroom Quiz between April 2025 and April 2026.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Barchester Healthcare is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 110 people who took the Breakroom Quiz between May 2025 and April 2026.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Barchester Healthcare employees say about their job
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Best thing
I love helping people and making their day better
Worst thing
Being hit by violent residents
Report this reviewCare assistant at Barchester Healthcare, January 2026
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Best thing
The general staff team and some residents
Worst thing
The stress I’ve been put under due to lack of staffing
Report this reviewSenior healthcare assistant at Barchester Healthcare, January 2026
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