Support Worker
Hightown Housing Association
£13.77 an hour
Gawcott, GB
Part time
The Breakroom Take
- Recommended by parents
- Respectful managers
- Proper training
About Hightown Housing Association
The Hightown Housing Association offers care services and supported housing. They operate across Hertfordshire, Buckinghamshire and Berkshire.
Job description from Hightown Housing Association
Position: Support Worker Location: Gawcott, Buckingham Salary: £16,110 per annum Hours: Part-time (22.5 hours per week)
This is an exciting opportunity to join our supportive team at Old Barn, a registered care home for four adults with learning disabilities, autism and physical disabilities.
As a Support Worker, you will provide compassionate, person-centred support, helping people feel respected, included and empowered to develop independence and achieve their personal goals. You will work closely with colleagues, families and professionals, valuing collaboration to create a safe and positive home environment.
About the role
You will:
Support people with daily living skills, activities and personal care Promote independence, choice and dignity Help individuals work towards their goals and aspirations Support medication, health, safety and wellbeing Contribute to care plans, risk assessments and mentoring new staff
About you
You will bring experience in care or support, a positive attitude, and a genuine desire to help others thrive. You will communicate well, work flexibly across shifts, and share our commitment to respect, inclusion and empowerment. Holds a care certificate or willingness to undertake a care qualification A full UK driving licence and access to a vehicle are required.
Hightown Benefits
£16,110 per annum 33-35 days annual leave (pro rata) Mileage paid Blue Light Card - access to thousands of retailer discounts Ongoing training and development Pension & life assurance (3× salary) Long Service Awards Monthly Attendance Bonus Annual salary and cost-of-living review Employee assistance helpline
The successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust.
All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances.
We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.
We are an Equal Opportunities and Disability Confident Employer.
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
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What employees say
Hours and flexibility
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Okay
-
Can be hard to change shifts
How easy is it for support workers at the Hightown Housing Association to change shifts?
Some people find it hard to change shifts.
How we know this
57% of people report that it’s hard to change shifts if they need to.Based on data from 7 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at the Hightown Housing Association?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at the Hightown Housing Association?
Most people find it easy to take sick leave.
How we know this
67% of people report that it’s easy to take time off if they are sick.Based on data from 9 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Needs improving
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Head office doesn’t understand what’s happening
Do support workers think the Hightown Housing Association head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What the Hightown Housing Association employees say about their job
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Best thing
Supporting people and making a difference
Worst thing
Inconsistent sysyems
Report this reviewScheme manager at the Hightown Housing Association, December 2025
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Best thing
The support workers/care staff.
Worst thing
Get the rota less than a week in advance for the following week. Rarely more than 2 weeks at a time.
Report this reviewSupport worker at the Hightown Housing Association, November 2022
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