Healthcare Assistant
Apollo Home Healthcare
£15 - £17/hour
Felling, GB
Part time, contract, permanent, temporary
The Breakroom Take
- Respectful managers
- Proper training
About Apollo Home Healthcare
Apollo Home Healthcare specialises in the provision of complex home healthcare services that are delivered to client’s in their homes.
Job description from Apollo Home Healthcare
About Apollo Home Healthcare
We provide high-quality, person-centred care built around our values of Care, Compassion, Competence, Communication, Courage, and Commitment.
Apply today with your CV and join a team delivering exceptional care.
“Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.”
Female Healthcare Assistant – Paediatric Complex Care
📍 NE10
Pay Rate: £15.00 per hour | £17.50 per hour on Bank Holidays
Hours (Part Time):
* 2 shifts per week
* 8:00am – 8:00pm
* Flexibility to work alternate weekends is essential
Apollo Home Healthcare is recruiting a compassionate Female Healthcare Assistant to provide 2:1 support for an 8-year-old girl with complex healthcare needs, within her home and community.
Key Responsibilities:
* Personal care and daily living support
* PEG feeding, suctioning and oxygen therapy
* Epilepsy care and seizure support
* Moving and handling using specialist equipment
* Supporting learning, play and daily activities
About Our Client:
Our client is an 8-year-old girl with complex needs including cerebral palsy, epilepsy, visual and hearing impairments, and developmental delay. She requires full support with all aspects of daily living. She enjoys sensory play, hydrotherapy, arts and crafts, stories, walks in the park, and interactive activities. She thrives on social interaction and enjoys being engaged in stimulating environments.
Requirements:
* Minimum 3 months' paid care experience in a Healthcare Assistant, Care Assistant or Support Worker role
* Experience supporting children in a healthcare setting is essential
* Experience with PEG, suctioning, oxygen therapy, epilepsy care and moving and handling is desirable
* Right to work in the UK
Female applicants only. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
What We Offer
⭐ Competitive pay rates
⭐ Regular confirmed rotas
⭐ Flexible scheduling
⭐ 24/7 on-call support
⭐ Career development opportunities
⭐ Funded clinical and mandatory training
Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
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What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Apollo Home Healthcare pay healthcare assistants enough to live on?
Most people are paid a living wage.
How we know this
80% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £13.45 per hour, and £14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Apollo Home Healthcare pay healthcare assistants market rates?
Most people are paid above average for their job.
How we know this
80% of people are paid above average for the type of work they do.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
-
The job sometimes spills into unpaid time
Do healthcare assistants jobs at Apollo Home Healthcare spill into time they aren’t paid for?
Sometimes. The job can spill into unpaid time.
How we know this
40% of people report that their job takes up time that they don’t get paid for.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do healthcare assistants get of their shift pattern at Apollo Home Healthcare?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 60% of people with changing schedules report getting one week notice or less.
- 20% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 20% of people with changing schedules report getting four weeks notice or more.
Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do healthcare assistants at Apollo Home Healthcare worry about hours?
Most people don’t worry about getting enough hours.
How we know this
80% of people report they don’t worry about getting enough hours.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Shifts can get changed at short notice
Do Apollo Home Healthcare managers change healthcare assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
60% of people say their manager changes their shifts at the last minute.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
-
People work a lot more hours than their contract
Do healthcare assistants work the same number they are contracted for at Apollo Home Healthcare?
Most people work a lot more hours than their contact..
How we know this
80% of people report working 8 hours or more than their contract.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
-
Good
-
Most people feel treated with respect
Do healthcare assistants at Apollo Home Healthcare feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Some people are stressed
Is it stressful for healthcare assistants to work at Apollo Home Healthcare?
Some people feel stressed here.
How we know this
40% of people say they often feel stressed at work.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
-
Only some people recommend their team
Do healthcare assistants at Apollo Home Healthcare recommend working with their team?
Only some people recommend working with their team.
How we know this
40% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do healthcare assistants get enough training when they start at Apollo Home Healthcare?
Most people got enough training when they started.
How we know this
100% of people report they got enough training when they started working here.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Head office understands the what’s happening
Do healthcare assistants think Apollo Home Healthcare head office understands what's happening where they work?
Most people think head office understands what’s happening where they work.
How we know this
60% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do healthcare assistants feel well informed about how Apollo Home Healthcare is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 5 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Apollo Home Healthcare employees say about their job
-
Best thing
To be able to work at your own flexibility
Worst thing
Favouritism and
Report this reviewComplex care assistant at Apollo Home Healthcare, October 2025
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Best thing
The place and people are good
Worst thing
I'm not sure if I get paid enough for intensive care.
Report this reviewHealthcare assistant at Apollo Home Healthcare, December 2023
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