Bank Care Assistant
Bath and North East Somerset Council
No pay info
Midsomer Norton, Somerset, BA3 2RD, United Kingdom
Part time
The Breakroom Take
- People enjoy this job
- Good employer
- Recommended by parents
- Respectful managers
- Proper training
- Proper breaks
About Bath and North East Somerset Council
Bath and North East Somerset Council is a local authority. They oversee local services.
Job description from Bath and North East Somerset Council
Locations Available:
- Combe Lea - Midsomer Norton/Radstock (Care Residential Centre)
At Bath & North East Somerset Council, our mission is simple - to improve people's lives. We deliver care and support to the residents of BANES across various settings, providing essential services to those who need it most. Our residents may have dementia, cognitive issues, physical disabilities, or frailty requiring support in their daily lives.
Enhanced Pay Opportunities
We provide additional pay enhancements for all roles, applicable to shifts worked during weekends, nights, and bank holidays.
Our Settings:
- Care Residential Centre: Each Community Resource Centre includes a residential care home for 30 to 45 people, offering a safe and comfortable environment for older adults with various disabilities, including dementia.
- Extra Care: Individual homes within a community setting that promote lifestyle choices, independence, and control over one's life.
About You:
We are looking for individuals with the right values, behaviours, and attitudes to join our team! No previous experience or qualifications are necessary - we will support you in growing and developing into an excellent care worker. Above all, we seek someone with empathy and passion who can make a positive difference in someone's day.
What is Bank Work?
Bank work is flexible work to support when the need arises within the service. We use bank staff to support our permanent staff members when gaps are identified, (sickness/holidays/heightened demand) This is not a permanent contract of employment.
- Commitment to quality and being the best you can be
- Treating those you support with compassion
- Showing dignity and respect to those receiving care
- Trust and respect for all team members
- Teamwork and collaboration
- Good communication skills
- Flexibility and adaptability
- Willingness to support a range of services and partners
- Knowledge of delivering needs for older adults (desirable, but not essential)
If you're looking for a fulfilling role that brings joy to our residents, we want to hear from you! Apply now and become the star our lovely residents deserve.
If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Kerry Love, Deputy Manager by email Kerry-ann_love@bathnes.gov.uk.
Interview date: TBA
This is a rolling advert - applications will be checked weekly, and we will shortlist and interview on a rolling basis.
No Agencies Please.
About Bath and North East Somerset Council.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits
At Bath and North East Somerset Council we have one overriding purpose - to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion athttps://beta.bathnes.gov.uk/equality-and-diversity
We are a Disability Confident Employer - find out more at https://shorturl.at/ajrsW
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Please note that this role is subject to an Enhanced DBS Check.
Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Good
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Most people are paid a living wage
Do Bath and North East Somerset Council pay a living wage?
Most people are paid a living wage.
How we know this
84% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 25 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ13.45 per hour, and ÂŁ14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Bath and North East Somerset Council pay market rates?
Most people are paid above average for their job.
How we know this
77% of people are paid above average for the type of work they do.Based on data from 22 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Bath and North East Somerset Council get paid breaks?
No. Most people don’t get paid breaks.
How we know this
74% of people say they don’t get paid breaks.Based on data from 27 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do Bath and North East Somerset Council pay sick pay?
Yes. Most people get proper sick pay.
How we know this
88% of people say they would get paid if they were sick but scheduled to work.Based on data from 25 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.
Good
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The job rarely spills into unpaid time
Do jobs at Bath and North East Somerset Council spill into time workers aren’t paid for?
Rarely. The job doesn’t usually spill into unpaid time.
How we know this
19% of people report that their job takes up time that they don’t get paid for.Based on data from 16 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Bath and North East Somerset Council?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 33% of people with changing schedules report getting one week notice or less.
- 33% of people with changing schedules report getting two weeks notice.
- 17% of people with changing schedules report getting three weeks notice.
- 17% of people with changing schedules report getting four weeks notice or more.
Based on data from 6 people who took the Breakroom Quiz between February 2024 and August 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Bath and North East Somerset Council worry about hours?
Most people don’t worry about getting enough hours.
How we know this
79% of people report they don’t worry about getting enough hours.Based on data from 14 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Bath and North East Somerset Council workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
50% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 12 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Bath and North East Somerset Council workers to change shifts?
Some people find it hard to change shifts.
How we know this
60% of people report that it’s hard to change shifts if they need to.Based on data from 5 people who took the Breakroom Quiz between February 2024 and August 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Bath and North East Somerset Council?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 26 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Bath and North East Somerset Council managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
100% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 13 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Bath and North East Somerset Council?
Most people find it easy to take sick leave.
How we know this
91% of people report that it’s easy to take time off if they are sick.Based on data from 23 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most parents say it’s good
Is working at Bath and North East Somerset Council good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
100% of people who care for a child or other relative report this is a good place to work.Based on data from 10 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Bath and North East Somerset Council feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 28 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Bath and North East Somerset Council get proper breaks?
Most people get proper breaks.
How we know this
67% of people report that they get to take proper breaks.Based on data from 27 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Bath and North East Somerset Council?
Some people feel stressed here.
How we know this
59% of people say they often feel stressed at work.Based on data from 27 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Bath and North East Somerset Council enjoy their jobs?
Most people enjoy their job.
How we know this
80% of people report they enjoy their job.Based on data from 25 people who took the Breakroom Quiz between April 2024 and March 2026.
Okay
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Only some people recommend their team
Do people at Bath and North East Somerset Council recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 28 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Bath and North East Somerset Council?
Most people got enough training when they started.
How we know this
83% of people report they got enough training when they started working here.Based on data from 24 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Bath and North East Somerset Council?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 24 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Bath and North East Somerset Council head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 25 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Bath and North East Somerset Council is doing?
Only some people feel well informed about how the company is doing.
How we know this
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 26 people who took the Breakroom Quiz between April 2024 and March 2026.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Bath and North East Somerset Council employees say about their job
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Best thing
People are friendly environment is nice
Worst thing
People gossip about other people bad communication
Report this reviewCatering assistant at Bath and North East Somerset Council, February 2024
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Best thing
The people I work with are kind
Worst thing
The amount of work for the money
Report this reviewAdmin assistant at Bath and North East Somerset Council, January 2024
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