Assistant Support Worker
Hightown Housing Association
£13.08/hour Bonus, Training, Pension, Paid DBS
Bracknell, Berkshire, RG12 7ZE, United Kingdom
Full time, permanent
The Breakroom Take
- Recommended by parents
- Respectful managers
- Proper training
About Hightown Housing Association
The Hightown Housing Association offers care services and supported housing. They operate across Hertfordshire, Buckinghamshire and Berkshire.
Job description from Hightown Housing Association
Assistant Support Worker - Bridgewell
Hourly Rate: £13.08
22.5hr contract available
Join us at Bridgewell, our new supported living service where adults with learning disabilities are supported to live confidently and independently in a warm, respectful environment. Our team works closely together to provide personalised, compassionate care that empowers each person to make their own choices and feel included in every aspect of daily life.
We are looking for an Assistant Support Worker who bring kindness, reliability and a calm, positive approach. You will support with personal care, medication, daily tasks, and community activities, helping people build confidence and stay safe during unexpected situations.
We are looking for people who are:
• Motivated and genuinely want to make a difference
• Able to communicate well and adapt to different needs
• Reliable and flexible (shifts include weekends/bank holidays: 7am-3pm, 9am-5pm, 2pm-10pm)
• Supportive of an environment where everyone feels valued and included
It is essential that you hold a full UK driving licence (manual).
Hightown Benefits
£15,303pa/£13.08 per hour
33-35 days annual leave (pro rata)
Blue Light Card - access to thousands of retailer discounts
Ongoing training and development
Pension & life assurance (3× salary)
Long Service Awards
Monthly Attendance Bonus
Annual salary and cost-of-living review
Employee assistance helplineWe will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.
Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.
We are proud to be an Equal Opportunities and Disability Confident employer
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Hours and flexibility
-
Okay
-
Can be hard to change shifts
How easy is it for support workers at the Hightown Housing Association to change shifts?
Some people find it hard to change shifts.
How we know this
57% of people report that it’s hard to change shifts if they need to.Based on data from 7 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at the Hightown Housing Association?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at the Hightown Housing Association?
Most people find it easy to take sick leave.
How we know this
67% of people report that it’s easy to take time off if they are sick.Based on data from 9 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think the Hightown Housing Association head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What the Hightown Housing Association employees say about their job
-
Best thing
The support workers/care staff.
Worst thing
Get the rota less than a week in advance for the following week. Rarely more than 2 weeks at a time.
Report this reviewSupport worker at the Hightown Housing Association, November 2022
-
Best thing
The money, staff and residents
Worst thing
The money(!), the hours, not getting paid for having to stay on unless it's 30min or more.
Report this reviewSupport worker at the Hightown Housing Association, February 2022
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