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Evening Care Assistant in Livingston - Part Time

Home Instead
Pay From £13.60 per hour
Location Livingston, West Lothian, EH54, United Kingdom
Contract time Part time

The Breakroom Take

5.9

Rated 5.9 out of 10, based on 444 employees who took the Breakroom Quiz

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  • People enjoy this job
  • Pays all ages fairly
  • Recommended by students
  • Recommended by parents
  • Respectful managers
  • Proper training

About Home Instead

Home Instead is a care franchise. They offer home care for older people.

Job description from Home Instead

Company Description

THIS ROLE IS UK BASED AND THE RIGHT TO WORK IN THE UK WILL NEED TO BE ESTABLISHED AS PART OF THE RECRUITMENT PROCESS.

Home Instead is the world's leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.

Job Description

Here at Home Instead West Lothian, we are looking to grow our team of Care Assistants, with a variety of hours and different contract options available.

At Home Instead, we provide award-winning home care of the highest quality. Care Assistants are known as Care Professionals within Home Instead and the care and support our Care Professionals deliver is designed to allow our clients to live independently in their own homes.

You do not need any experience or particular qualifications to become a Care Professional and we encourage people from different sectors to apply, whether that is: retail, hospitality, childcare, customer service, delivery driving. We provide FULL training from the start.

Care Professional benefits:
  • Award winning training
  • Paid PVG check
  • Excellent rates of pay starting from £13.60 per hour
  • Variety of hours/ contracts available to fit around your lifestyle and commitments
  • Paid Business Mileage
  • Paid, protected travel time between visits
  • Full learning and development programme
  • Rewards scheme and employee support line
  • Care Professional social events
  • Referral scheme
  • Career progression and personal development opportunities
  • Employee Assistance Program
  • Access to discounts for big brand stores, utility providers and more

What does being a Care Professional involve?
  • Minimum 1-hour visits
  • Introductions to all new clients
  • Care Professionals matched to clients based on personality, background, hobbies and interests.
  • Companionship lead care service
  • Shopping, general household tasks and preparing fresh food - from scratch!
  • Building strong professional relationships
  • Variety on non-medical services to help the client stay as independent as possible in their own home

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to enhanced criminal record checks.

A valid driving licence and access to a reliable vehicle is preferred, as some of our clients require accompanying to Doctor's visits and other appointments.

We are actively recruiting now, if you're looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients' needs, please 'click apply', we would love to hear from you!

Qualifications

Additional Information

Videos To Watch
https://youtu.be/BUkZoYhKD14

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Livingston, West Lothian, EH54, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Home Instead pay care professionals enough to live on?

    Most people are paid a living wage.

    How we know this

    81% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 64 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £13.45 per hour, and £14.80 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Home Instead pay care professionals market rates?

    Most people are paid above average for their job.

    How we know this

    88% of people are paid above average for the type of work they do.

    Based on data from 68 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do care professionals at Home Instead get paid the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what Home Instead pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 71 people who took the Breakroom Quiz between May 2024 and June 2026.

  • Needs improving
  • Most people don’t get paid breaks

    Do care professionals at Home Instead get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    94% of people say they don’t get paid breaks.

    Based on data from 54 people who took the Breakroom Quiz between May 2024 and May 2026.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Home Instead pay care professionals sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    97% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 63 people who took the Breakroom Quiz between May 2024 and May 2026.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.

  • Needs improving
  • The job often spills into unpaid time

    Do care professionals jobs at Home Instead spill into time they aren’t paid for?

    Yes. The job often spills into unpaid time.

    How we know this

    76% of people report that their job takes up time that they don’t get paid for.

    Based on data from 55 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do care professionals get of their shift pattern at Home Instead?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 77% of people with changing schedules report getting one week notice or less.
    • 16% of people with changing schedules report getting two weeks notice.
    • 2% of people with changing schedules report getting three weeks notice.
    • 5% of people with changing schedules report getting four weeks notice or more.

    Based on data from 57 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do care professionals at Home Instead worry about hours?

    Some people worry about getting enough hours.

    How we know this

    58% of people report they worry about getting enough hours.

    Based on data from 59 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Most people get a choice of shifts

    Do care professionals at Home Instead get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    72% report that their manager gives them enough choice over which shifts they work.

    Based on data from 57 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for care professionals at Home Instead to change shifts?

    Some people find it hard to change shifts.

    How we know this

    58% of people report that it’s hard to change shifts if they need to.

    Based on data from 43 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for care professionals to book a holiday at Home Instead?

    Most people find it easy to book holiday.

    How we know this

    67% of people report it’s easy to book holidays.

    Based on data from 63 people who took the Breakroom Quiz between May 2024 and May 2026.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Needs improving
  • Shifts get changed at short notice

    Do Home Instead managers change care professionals shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    84% of people say their manager changes their shifts at the last minute.

    Based on data from 58 people who took the Breakroom Quiz between May 2024 and May 2026.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for care professionals to take sick leave at Home Instead?

    Some people find it hard to take sick leave.

    How we know this

    43% of people report that it’s hard to take time off if they are sick.

    Based on data from 63 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do care professionals work the same number they are contracted for at Home Instead?

    Most people work a lot more hours than their contact..

    How we know this

    81% of people report working 8 hours or more than their contract.

    Based on data from 63 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Good
  • Most students say it’s good

    Is care professionals at Home Instead job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    75% of students report this is a good place to work if you’re studying.

    Based on data from 8 people who took the Breakroom Quiz between September 2024 and January 2026.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Good
  • Most parents say it’s good

    Is working as care professionals at Home Instead good if you have caring responsibilities?

    Most parents and carers say this is a good place to work.

    How we know this

    80% of people who care for a child or other relative report this is a good place to work.

    Based on data from 25 people who took the Breakroom Quiz between June 2024 and May 2026.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do care professionals at Home Instead feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    77% of people say they’re treated with respect by their managers.

    Based on data from 61 people who took the Breakroom Quiz between June 2024 and May 2026.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do care professionals at Home Instead get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    77% of people report that they don’t get to take proper breaks.

    Based on data from 53 people who took the Breakroom Quiz between June 2024 and May 2026.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for care professionals to work at Home Instead?

    Some people feel stressed here.

    How we know this

    51% of people say they often feel stressed at work.

    Based on data from 63 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do care professionals at Home Instead enjoy their jobs?

    Most people enjoy their job.

    How we know this

    87% of people report they enjoy their job.

    Based on data from 62 people who took the Breakroom Quiz between May 2024 and May 2026.

  • Okay
  • Only some people recommend their team

    Do care professionals at Home Instead recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    39% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 69 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do care professionals get enough training when they start at Home Instead?

    Most people got enough training when they started.

    How we know this

    84% of people report they got enough training when they started working here.

    Based on data from 67 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are care professionals given support to progress at Home Instead?

    Only some people are given support to progress here.

    How we know this

    In the last year, 49% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 55 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do care professionals think Home Instead head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    64% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 58 people who took the Breakroom Quiz between July 2024 and June 2026.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do care professionals feel well informed about how Home Instead is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    57% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 60 people who took the Breakroom Quiz between May 2024 and May 2026.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Home Instead

What Home Instead employees say about their job

  • Best thing

    Meeting the new clients and getting to know them

    Worst thing

    The amount of time spent driving from house to house

    7.2

    Home care assistant at Home Instead, June 2026

    Report this review
  • Best thing

    I feel well supported in my job
    Very supportive manager and field supervisor
    Management ate happy and willing to work alongside me and give support if needed

    Worst thing

    Don’t get paid for travel time between jobs or breaks

    9.3

    Senior support worker at Home Instead, April 2026

    Report this review
See more reviews
  • Best thing

    Being out and about helping people. Would want to stuck in an office.

    Worst thing

    Clients dying which sad but it also means your hours drop considerably.

    7.0

    Employee at Home Instead, June 2025

    Report this review
  • Best thing

    Met new people's, helping to improve the life of the ones in need

    Worst thing

    Not have enaf hours ,the rules e pay rates not clear ,everyone is diferent,

    5.5

    Senior carer at Home Instead, December 2023

    Report this review
  • Best thing

    Seeing the same clients most days, having enough time to do what is required but also to chat

    Worst thing

    Not getting paid enough for fuel or time spent travelling between clients, I could have 4 clients each for 1 hour, by the time I get back home I've sometimes been out for 5 or 6 hours but only get paid for 4 hours.

    7.3

    Care professional at Home Instead, November 2022

    Report this review
  • Best thing

    the time i get to spend with lovely clients knowing that im helping them to stay in their own homes

    Worst thing

    the worry about not getting enough hours

    7.3

    Carer at Home Instead, May 2022

    Report this review
  • Best thing

    Lovely clients
    On call available if needed throughout shift

    Worst thing

    Arranging time off, have to give 4 weeks notice even if you only want one day off.
    Sometimes gaps in between visits mean that you’re having to wait around and these are not paid.

    5.0

    Caregiver at Home Instead, March 2022

    Report this review
  • Best thing

    The range if clients that I have. They all have a different story to tell

    Worst thing

    Sometimes when you have to cover for another carer there’s no information on the days client. If they have any specific problems that need to be covered in the shifts. Things like that.

    4.6

    Carer at Home Instead, July 2021

    Report this review
  • Best thing

    The office staff are always approachable, contactable and offer advice if there is a query.

    Worst thing

    Not being paid for travelling between calls, intervals too long between calls, being persecuted to work extra shifts, having to work weekends, office staff not looking at my availability and not adhering to working time regulations. Regularly working over 6 hours without a break when taking travelling into account.

    5.0

    Employee at Home Instead, December 2020

    Report this review
  • Best thing

    It's like being your own boss
    Meeting and helping people
    Being able to choose your hrs

    Worst thing

    Not being paid any travel time between calls
    Not enough drive time between calls
    Always being asked to pick up extra work on days off or outside your availability

    7.3

    Caregiver at Home Instead, November 2020

    Report this review
  • More reviews from Home Instead employees

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