Home Care Assistant
Dudley Council
£26403.00-28142.00 per year
Brierley Hill Health and Social Care Centre
Part time
The Breakroom Take
- Recommended by parents
About Dudley Council
Dudley Council is a local authority. They oversee local services.
Job description from Dudley Council
Post: Home Care Assistant - 10 permanent posts available
Hours: 26.25 contract hours per week.
We are currently only recruiting for staff to undertake the role on late shifts (2.30pm-10.30pm)
Salary: Grade 5
Location: Brierley Hill Health and Social Care Centre or various locations across Dudley borough
Excellent opportunities have arisen to work within Assessment and Independence on Urgent Care Services and Dudley Short Term Assessment and Reablement team.
The role:
We are looking for passionate, caring people with a genuine desire to support our vulnerable adults in the community and enable them to lead as independent a life as possible.
This role will require you to support people in crisis or at times of ill health following a hospital visit and ensure they go home with the correct support to meet their needs. You will work with colleagues to plan and provide person-centred care that promotes respect, dignity and personalisation. We expect Home Care Assistants to ensure high quality care is delivered to service users, helping with their physical and personal needs including the administration of medication, if required.
You will also need to be an effective communicator both verbally and in writing, with excellent recording skills. You will be expected to work as a member of a team.
Relevant mandatory training will be provided during the induction period.
As a Home Care Assistant you will be working contract hours per week on a set rota which includes weekends and some bank holidays, for which relevant enhancements will be paid. Hours of work are between 7am to 10.30pm, depending on the set rota pattern you are allocated and the needs of the service.
You may need to work flexibly, travelling across the Dudley borough and will therefore need to have the use of a vehicle for work and a driving licence.
You will need to have the right to work in the UK, DMBC do not offer sponsorship.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults; therefore, the post is subject to medical clearance and an enhanced DBS check.
For an informal discussion about the role please telephone 01384 811919 to speak to Angela Hunt or email angela.hunt@dudley.gov.uk
So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council's full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
#LI-DMBC2019
Attached documents
HCA PS Apr 19.doc
HCA JD Apr 19.doc
Employee Benefits List.pdf
Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Dudley Council pay a living wage?
Some people are not paid a living wage.
How we know this
35% of people say they are paid below the Real Living Wage for where they live.Based on data from 26 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £13.45 per hour, and £14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Dudley Council pay market rates?
Only some people are paid above average for their job.
How we know this
41% of people are paid below average for the type of work they do.Based on data from 29 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Dudley Council get paid breaks?
No. Most people don’t get paid breaks.
How we know this
75% of people say they don’t get paid breaks.Based on data from 32 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people get sick pay
Do Dudley Council pay sick pay?
Yes. Most people get proper sick pay.
How we know this
75% of people say they would get paid if they were sick but scheduled to work.Based on data from 32 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.
Okay
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The job sometimes spills into unpaid time
Do jobs at Dudley Council spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
How we know this
36% of people report that their job takes up time that they don’t get paid for.Based on data from 14 people who took the Breakroom Quiz between November 2023 and August 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Dudley Council?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 50% of people with changing schedules report getting one week notice or less.
- 30% of people with changing schedules report getting two weeks notice.
- 10% of people with changing schedules report getting three weeks notice.
- 10% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between November 2023 and September 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Dudley Council worry about hours?
Some people worry about getting enough hours.
How we know this
60% of people report they worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between September 2024 and April 2026.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Dudley Council workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
67% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 12 people who took the Breakroom Quiz between September 2024 and April 2026.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Dudley Council workers to change shifts?
Some people find it hard to change shifts.
How we know this
50% of people report that it’s hard to change shifts if they need to.Based on data from 14 people who took the Breakroom Quiz between November 2023 and September 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at Dudley Council?
Most people find it easy to book holiday.
How we know this
76% of people report it’s easy to book holidays.Based on data from 29 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Dudley Council managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
53% of people say their manager changes their shifts at the last minute.Based on data from 15 people who took the Breakroom Quiz between November 2023 and August 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Dudley Council?
Most people find it easy to take sick leave.
How we know this
68% of people report that it’s easy to take time off if they are sick.Based on data from 34 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most parents say it’s good
Is working at Dudley Council good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
67% of people who care for a child or other relative report this is a good place to work.Based on data from 15 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Dudley Council feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
39% of people say they’re not treated with respect by their managers.Based on data from 28 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Dudley Council get proper breaks?
Some people don’t get proper breaks.
How we know this
38% of people report that they don’t get to take proper breaks.Based on data from 29 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Dudley Council?
Some people feel stressed here.
How we know this
66% of people say they often feel stressed at work.Based on data from 32 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Dudley Council enjoy their jobs?
Only some people enjoy their job.
How we know this
39% of people report they don’t enjoy their job.Based on data from 31 people who took the Breakroom Quiz between August 2024 and April 2026.
Okay
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Only some people recommend their team
Do people at Dudley Council recommend working with their team?
Only some people recommend working with their team.
How we know this
61% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 33 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Dudley Council?
Some people didn’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 33 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at Dudley Council?
Most people aren’t given support to progress here.
How we know this
In the last year, 76% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 29 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Dudley Council head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
84% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 32 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Dudley Council is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 31 people who took the Breakroom Quiz between August 2024 and April 2026.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Dudley Council employees say about their job
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Best thing
My job is more lije a hobby I enjoy it so much
Worst thing
Nothing
Report this reviewSite manager at Dudley Council, April 2026
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Best thing
Good pay
Worst thing
Not alot of support for boss
Report this reviewCleaner at Dudley Council, January 2026
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