Posted 22 days ago

Backs Warehouse Supervisor

DX
Pay ÂŁ26.0k per year
Location Exeter, England, EX2, gb
Contract time Full time

The Breakroom Take

4.2

Rated 4.2 out of 10, based on 273 employees who took the Breakroom Quiz

See all job reviews

  • Pays all ages fairly

About DX

DX is a delivery company. They specialise in document delivery services.

Job description from DX

Total Contracted Hours:

40

An exciting new

Supervisor

opportunity at DX!

***This is a backshift / afternoons vacancy ***

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

To supervise the day to day operations on site including people management, warehousing, traffic and admin operations. To deputise for the Contract / Operations Manager where required. Supervise all aspects of the contracts service centre ensuring the achievement of the contracts KPI's as set out by both company and the customer. To ensure that all site operations are completed escalating issues where necessary.

Key responsibilities Plan and co-ordinate the incoming goods, storage and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), To ensure all warehousing activities are undertaken in line with the Operations Manual and service centre working instructions as applicable. Ensure efficient planning of resource to ensure the operation is undertaken in the most cost effective and efficient manner. To ensure all vehicles are loaded and unloaded safely and correctly and within specified time limit To ensure warehouse operatives complete loading and unloading documentation on time and in full. Ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product. Responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.

Essential criteria for this role Previous experience in the logistics or distribution industry

Additional information on this role

If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!!

We look forward to hearing from you! TPBN1_UKTJ

Map

Exeter, England, EX2, gb

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do DX pay a living wage?

    Some people are not paid a living wage.

    How we know this

    55% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 62 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do DX pay market rates?

    Most people are paid less than average for their job.

    How we know this

    77% of people are paid below average for the type of work they do.

    Based on data from 57 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do DX pay the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what DX pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 79 people who took the Breakroom Quiz between June 2024 and January 2026.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at DX get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    94% of people say they don’t get paid breaks.

    Based on data from 68 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do DX pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    94% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 65 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at DX do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    67% of people report that they don’t do extra unpaid work.

    Based on data from 52 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • Most people don’t worry about their hours

    Do workers at DX worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    88% of people report they don’t worry about getting enough hours.

    Based on data from 50 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do DX workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    64% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 44 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for DX workers to change shifts?

    Most people find it hard to change shifts.

    How we know this

    76% of people report that it’s hard to change shifts if they need to.

    Based on data from 34 people who took the Breakroom Quiz between March 2024 and January 2026.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at DX?

    Some people find it hard to book holiday.

    How we know this

    48% of people report it’s hard to book holidays.

    Based on data from 66 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do DX managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    89% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 46 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at DX?

    Some people find it hard to take sick leave.

    How we know this

    58% of people report that it’s hard to take time off if they are sick.

    Based on data from 62 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • Most parents say it’s bad

    Is working at DX good if you’re a parent or carer?

    Most parents and carer say this is a bad place to work.

    How we know this

    75% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 36 people who took the Breakroom Quiz between February 2024 and January 2026.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at DX feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    49% of people say they’re not treated with respect by their managers.

    Based on data from 63 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at DX get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    45% of people report that they don’t get to take proper breaks.

    Based on data from 64 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at DX?

    Most people feel stressed here.

    How we know this

    84% of people say they often feel stressed at work.

    Based on data from 68 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at DX enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    64% of people report they don’t enjoy their job.

    Based on data from 53 people who took the Breakroom Quiz between January 2025 and January 2026.

  • Needs improving
  • Most people don’t recommend their team

    Do people at DX recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    74% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 73 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at DX?

    Some people didn’t get enough training when they started.

    How we know this

    62% of people report they didn’t get enough training when they started working here.

    Based on data from 63 people who took the Breakroom Quiz between February 2025 and January 2026.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are people given support to progress at DX?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 64 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think DX head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 67 people who took the Breakroom Quiz between February 2025 and January 2026.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how DX is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    75% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 68 people who took the Breakroom Quiz between January 2025 and January 2026.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at DX

What DX employees say about their job

  • Best thing

    Independent, easy once you understand how.

    Worst thing

    Long hours, you have no control over the length of your working day. Stressful

    5.5

    Multi drop delivery driver at DX, July 2025

  • Best thing

    Part time. Work night shift so im able to go out in the day but otherwise not much

    Worst thing

    Working in a team to move heavy boxes and they either cant communicate or lack the physical strength to pick them up, meanwhile the floor manager is continually shouting at us as if we didnt know what to do already

    1.8

    Warehouse operative at DX, April 2025

See more reviews
  • Best thing

    when everything goes according to plan its smooth sailing and then other things can be sorted out

    Worst thing

    if 1 thing goes wrong multiple things continue to go wrong throughout the remainder of the shift and the problems leading into the next day, no one listens

    2.6

    Team leader at DX, April 2025

  • Best thing

    The pepole

    Worst thing

    The early break 1h in
    Not split full hour

    The condition of trailers

    The slackers

    Lack of tranning

    5.5

    Warehouse operative at DX, February 2025

  • Best thing

    No no no

    Worst thing

    Up early

    5.0

    HGV driver at DX, September 2024

  • Best thing

    I enjoy being alone

    Worst thing

    The morning sort of products

    3.7

    Lorry driver at DX, May 2024

  • Best thing

    Freedom

    Worst thing

    Unsafe depot, depot staff untrained, delivery areas too big.

    3.3

    Courier driver at DX, October 2023

  • Best thing

    Working with the team

    Worst thing

    Low pay

    3.0

    Warehouse operative at DX, December 2022

  • Best thing

    A lot of thing to do

    Worst thing

    Having to work longer

    2.8

    Employee at DX, December 2022

  • Best thing

    Paid enough to live on

    Worst thing

    Absolutely no health and safety.

    4.6

    Warehouse operative at DX, February 2022

  • More reviews from DX employees

Similar jobs near EX2