Retail Manager - Hyundai
Johnsons Cars
£55000.00 per year
Sutton Coldfield, West Midlands, B73, United Kingdom
Full time
The Breakroom Take
- Proper breaks
About Johnsons Cars
Johnsons Cars is a car dealership company.
Job description from Johnsons Cars
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.
Johnsons Cars are one of the UK's leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.
Now, we want you to be a part of our journey as a Retail Manager or Business Manager at our Hyundai Dealership in Sutton Coldfield
Basic Salary of £30,000 and a realistic OTE of £55,000.
Why Johnsons Cars?
We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest:
- Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
- Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
- Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
- More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
- Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
- Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale.
- Build rapport with customers quickly and easily and able to treat customers fairly.
- Qualify customer's demands and needs so the most appropriate insurance products are recommended.
- Monitor finance and insurance performance against budget; identifying and addressing shortfalls.
- Assist the management team in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
- Coach and develop the skills of the team to achieve business objectives.
- Monitor performance, measure outcomes and provide regular feedback to the General Manager.
- Previous Business/Finance Manager/Retail Manager experience gained within the Automotive Industry.
- Demonstrates the ability to work well under pressure.
- Excellent relationship building, customer facing and negotiating skills.
- Organised with the ability to manage conflicting demands.
- Honest and respectful with a strong sense of integrity.
- Possess excellent communication and interpersonal skills with the ability to use own initiative.
- A full, clean UK Driving Licence.
Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:
- 31 days paid annual leave, increasing to 33 with longevity of service.
- Industry-leading product and manufacturer training to support your growth and success.
- For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.
Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Johnsons Cars pay a living wage?
Some people are not paid a living wage.
How we know this
50% of people say they are paid below the Real Living Wage for where they live.Based on data from 14 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Johnsons Cars pay market rates?
Most people are paid less than average for their job.
How we know this
76% of people are paid below average for the type of work they do.Based on data from 17 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Johnsons Cars get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 16 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Johnsons Cars pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 15 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Johnsons Cars?
Most people find it easy to book holiday.
How we know this
67% of people report it’s easy to book holidays.Based on data from 15 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Johnsons Cars?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 14 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Johnsons Cars feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
38% of people say they’re not treated with respect by their managers.Based on data from 16 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Johnsons Cars get proper breaks?
Most people get proper breaks.
How we know this
72% of people report that they get to take proper breaks.Based on data from 18 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Johnsons Cars?
Most people feel stressed here.
How we know this
82% of people say they often feel stressed at work.Based on data from 17 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Johnsons Cars enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 12 people who took the Breakroom Quiz between December 2023 and August 2025.
Okay
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Only some people recommend their team
Do people at Johnsons Cars recommend working with their team?
Only some people recommend working with their team.
How we know this
61% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 18 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Johnsons Cars?
Some people didn’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 18 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Johnsons Cars?
Only some people are given support to progress here.
How we know this
In the last year, 65% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 17 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Johnsons Cars head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
93% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Johnsons Cars is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
88% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 16 people who took the Breakroom Quiz between February 2024 and January 2026.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Johnsons Cars employees say about their job
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Best thing
Sometimes the co-workers
Worst thing
The company,
Don't allow the dealership to get the necessary tools to complete jobs correctly. Don't get any health benefits. The training program is a waste of time. The pay is poor. And the fact that we have to work with broken equipment. Our laptops are terrible and never work takes about 20-30 minutes just to read codes, it doesnt help that they are second had ans have had spillages on them l. Don't have enough equipment to be able to carry out jobs effectively the car lifts break every now and then. The flooring is broken cracked and a trip hazard and unsuitable for a work shop that has oily fluid spills. The roof leaks. There is not a/c so it's boiling in the summer and freezing in the winter. Internet is slow and takes at least an hour to get warranty claims in.Employee at Johnsons Cars, July 2024
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