Reposted 13 days ago

Home Manager

HC One
Pay No pay info

Location E14 7EG
Contract time Full time, permanent

The Breakroom Take

5.5

Rated 5.5 out of 10, based on 843 employees who took the Breakroom Quiz

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  • Pays all ages fairly
  • Recommended by students

About HC One

HC One is a care home operator.

Job description from HC One

As a Care Home Manager, you will provide consistent, reliable leadership, creating an environment where residents feel safe, supported, and valued. You will lead by example, maintaining stability within the home while guiding teams and residents through ongoing development and improvements.

You will have overall responsibility for the quality of care, ensuring residents’ physical, emotional, and social needs are met with compassion and respect. Championing person-centred care, you will promote independence, choice, and dignity for every resident.

Your leadership will be strong and steady. You will support staff through times of transition, maintaining clear communication, setting expectations, and fostering a culture of openness, learning, and continuous improvement. You will lead, motivate, and develop a multidisciplinary team, ensuring staff receive supervision, feedback, and opportunities to grow, while providing clinical guidance and oversight to keep care evidence-based and responsive to residents’ needs.

You will champion ongoing improvement, listening to feedback and learning from experiences to ensure systems are effective, reliable, and person-centred. Safeguarding and residents’ wellbeing will always be central, and you will work collaboratively with staff and external partners to ensure everyone feels safe, supported, and empowered.

You’ll join a forward-looking care organisation with a strong, long-term commitment to the success of every home. Supported by substantial, planned investment, this approach provides the resources and stability needed to deliver high-quality, sustainable care and nurture thriving communities. Here, residents, families, and staff are at the heart of everything we do, and continuous improvement and development are embraced across all homes.
About You

You are a compassionate and resilient leader who inspires trust and confidence. You lead with integrity, professionalism, and consistency, creating a positive, inclusive culture where staff feel valued, empowered, and motivated to deliver outstanding care.

You are committed to developing your team, supporting professional growth through supervision, reflection, and ongoing learning. You understand the importance of succession planning and talent development to ensure long-term resilience and continuity of leadership.

You thrive in an environment that values collaboration, innovation, and continuous improvement, and you are passionate about making a meaningful difference in the lives of residents and the wider care community.

Rewards & Benefits
 

Complimenting your salary, we’re offering a £5k Welcome Bonus: £2.5k upfront in your first month, then the final £2.5k following a successful six-month probation., and you’ll be able make the most of a variety of benefits and services to support throughout your career as a Home Manager, will invest in you and you will enjoy additional support and benefits including: 

Competitive hourly rate (based on experience & qualifications)

Wagestream – flexible access to pay

Company stakeholder pension

Paid NMC Pin renewal

Refer-a-friend bonus up to £1,000

Colleague discounts (1,600+ high street offers)

Private healthcare (with family contributory cover)

24/7 GP online access (incl. children under 16)

Group life assurance

24/7 Employee Assistance Programme (mental, physical & financial support)

33 days annual leave (incl. bank holidays)

Homemade meal provided while on shift

Award-winning learning & development

Support to achieve professional qualifications

Learn alongside an experienced, committed team

Paid Enhanced DBS/PVG

Free uniform 

Recognition schemes (e.g. Kindness in Care, Long Service Awards)

Map

E14 7EG

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do HC One pay managers enough to live on?

    Most people are paid a living wage.

    How we know this

    100% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £13.45 per hour, and £14.80 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do HC One pay managers market rates?

    Only some people are paid above average for their job.

    How we know this

    43% of people are paid below average for the type of work they do.

    Based on data from 7 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do managers at HC One get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    38% of people say they don’t get paid breaks.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do HC One pay managers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    75% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    At a minimum, everyone is entitled to Statutory Sick Pay (SSP) from the government. See Citizens Advice for more details.

  • Needs improving
  • The job often spills into unpaid time

    Do managers jobs at HC One spill into time they aren’t paid for?

    Yes. The job often spills into unpaid time.

    How we know this

    80% of people report that their job takes up time that they don’t get paid for.

    Based on data from 5 people who took the Breakroom Quiz between February 2024 and May 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • Most people don’t worry about their hours

    Do managers at HC One worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    80% of people report they don’t worry about getting enough hours.

    Based on data from 5 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Easy to change shifts

    How easy is it for managers at HC One to change shifts?

    Most people find it easy to change shifts.

    How we know this

    67% of people report that it’s easy to change shifts if they need to.

    Based on data from 6 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for managers to book a holiday at HC One?

    Most people find it easy to book holiday.

    How we know this

    86% of people report it’s easy to book holidays.

    Based on data from 7 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do HC One managers change managers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    33% of people say their manager changes their shifts at the last minute.

    Based on data from 6 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for managers to take sick leave at HC One?

    Some people find it hard to take sick leave.

    How we know this

    63% of people report that it’s hard to take time off if they are sick.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do managers at HC One feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    75% of people say they’re treated with respect by their managers.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do managers at HC One get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    100% of people report that they don’t get to take proper breaks.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for managers to work at HC One?

    Most people feel stressed here.

    How we know this

    71% of people say they often feel stressed at work.

    Based on data from 7 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do managers at HC One enjoy their jobs?

    Most people enjoy their job.

    How we know this

    100% of people report they enjoy their job.

    Based on data from 6 people who took the Breakroom Quiz between July 2023 and May 2025.

  • Good
  • Most people recommend their team

    Do managers at HC One recommend working with their team?

    Most people recommend working with their team.

    How we know this

    88% of people report that they would recommend working with their immediate team to a friend.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do managers get enough training when they start at HC One?

    Some people didn’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are managers given support to progress at HC One?

    Most people are given support to progress here.

    How we know this

    In the last year, 75% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do managers think HC One head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 8 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do managers feel well informed about how HC One is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    43% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 7 people who took the Breakroom Quiz between July 2023 and May 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at HC One

What HC One employees say about their job

  • Best thing

    Helping supporting my residents

    Worst thing

    Lots of paperwork, not there for other staff, one rule for others and not for everyone, getting other people work load, new work added less staff

    3.4

    Senior carer at HC One, April 2026

    Report this review
  • Best thing

    That can get you free

    Worst thing

    Dont get enough support when
    Cant always take our full break

    5.5

    Care assistant at HC One, January 2026

    Report this review
See more reviews
  • Best thing

    Rewarding at times

    Worst thing

    Very hard work. Pay is awful for what you do,different rates of pay as to which company hc one bought!!!! We work for hc one we should all be on same pay scale.

    6.0

    Employee at HC One, October 2025

    Report this review
  • Best thing

    I’m able to do something that helps people no matter how little and light up their day.

    Worst thing

    Backstabbers, Slaggers and gossip even within management that should know better. You tell something to the manager and a colleague comes asking about that, like how did they know about it.

    4.1

    Healthcare assistant at HC One, July 2024

    Report this review
  • Best thing

    It’s a better paided job in healthcare than others in my area, and it feels nice to be helping others

    Worst thing

    Long hours, no social life, not paided enough for the skills that it takes to be a care giver for people with mental/behavioural health issues and dementia.

    6.0

    Care assistant at HC One, July 2024

    Report this review
  • Best thing

    How rewarding your job is knowing you keep people safe and happy

    Worst thing

    Only knowing shifts 3/4 days in advance.
    Unpaid breaks-even though we don't have time for breaks.

    5.0

    Senior carer at HC One, February 2022

    Report this review
  • Best thing

    Job satisfaction - working with clients & meeting their needs well.

    Worst thing

    Stress levels - staffing levels & lack of understanding from higher level staff about how we are required to work

    4.2

    Nursing assistant at HC One, July 2021

    Report this review
  • Best thing

    The rewarding sense it gives me, it’s a very rewarding job

    Worst thing

    The short staff, the amount they expect us to do and how quickly they expect us to do it

    4.5

    Healthcare assistant at HC One, July 2021

    Report this review
  • Best thing

    Providing compassionate care to vulnerable people.

    Worst thing

    Unsafe staffing levels, we currently don't have enough staff to safely evacuate our residents if a fire broke out.

    4.1

    Night manager at HC One, June 2021

    Report this review
  • Best thing

    Comforting those who are end of life.
    When a resident compliments you.
    Working with a good colleague.

    Worst thing

    Not being acknowledged by management.
    Poor pay.
    Too much back stabbing.

    4.3

    Night carer at HC One, April 2021

    Report this review
  • More reviews from HC One employees

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