Part Time Keyholder
Bubble CiTea
No pay info
Glasgow
Part time
The Breakroom Take
- Great team mates
- People enjoy this job
- Recommended by students
- Paid breaks
- Respectful managers
- Learn new skills
- Proper breaks
About Bubble CiTea
Bubble CiTea is a bubble tea chain. They have locations across the UK.
Job description from Bubble CiTea
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a Family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
- Part Time Keyholder (Glasgow Fort)
- Be part of a support network working alongside the Store Manager
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
- Ensure product quality and customer service are met company standard
- Lead team members to maintain the cleanliness and upkeep of our kiosks
- Protect employees and customers by providing a safe and clean store environment
- Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties
- Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
- Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences
- Manage and create content for the tiktok
- Complete the reasonable tasks that assigned by the company
- Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry
- Be able to work flexible hours, including evenings, weekends or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking, with a ‘can do’ attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
- Amazing opportunities for career progression
- Treat you a free bubble tea drink on breaks during the shift
- Offer you staff discount scheme on our lovely bubble tea drinks
- Provide you with great training to ensure you fit into the team as quickly as possible
- Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
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What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Bubble CiTea pay a living wage?
Most people are not paid a living wage.
How we know this
83% of people say they are paid below the Real Living Wage for where they live.Based on data from 24 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Bubble CiTea pay market rates?
Most people are paid less than average for their job.
How we know this
90% of people are paid below average for the type of work they do.Based on data from 20 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Most people get paid breaks
Do workers at Bubble CiTea get paid breaks?
Yes. Most people get paid breaks.
How we know this
88% of people say they get paid breaks.Based on data from 24 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Bubble CiTea pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
95% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 22 people who took the Breakroom Quiz between July 2023 and July 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Bubble CiTea do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
40% of people report that they do extra work that they don’t get paid for.Based on data from 25 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Bubble CiTea?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 40% of people with changing schedules report getting one week notice or less.
- 28% of people with changing schedules report getting two weeks notice.
- 16% of people with changing schedules report getting three weeks notice.
- 16% of people with changing schedules report getting four weeks notice or more.
Based on data from 25 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Bubble CiTea worry about hours?
Some people worry about getting enough hours.
How we know this
45% of people report they worry about getting enough hours.Based on data from 22 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Bubble CiTea workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
77% report that their manager gives them enough choice over which shifts they work.Based on data from 22 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Bubble CiTea workers to change shifts?
Some people find it hard to change shifts.
How we know this
42% of people report that it’s hard to change shifts if they need to.Based on data from 19 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Bubble CiTea?
Most people find it easy to book holiday.
How we know this
74% of people report it’s easy to book holidays.Based on data from 19 people who took the Breakroom Quiz between July 2023 and July 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Bubble CiTea managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
70% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 23 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Bubble CiTea?
Some people find it hard to take sick leave.
How we know this
35% of people report that it’s hard to take time off if they are sick.Based on data from 20 people who took the Breakroom Quiz between July 2023 and July 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Bubble CiTea?
Most people work a lot more hours than their contact..
How we know this
82% of people report working 8 hours or more than their contract.Based on data from 22 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Good
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Most students say it’s good
Is a Bubble CiTea job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
88% of students report this is a good place to work if you’re studying.Based on data from 16 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do people at Bubble CiTea feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
90% of people say they’re treated with respect by their managers.Based on data from 21 people who took the Breakroom Quiz between July 2023 and July 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Bubble CiTea get proper breaks?
Most people get proper breaks.
How we know this
77% of people report that they get to take proper breaks.Based on data from 22 people who took the Breakroom Quiz between July 2023 and July 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Bubble CiTea?
Most people feel stressed here.
How we know this
76% of people say they often feel stressed at work.Based on data from 25 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Bubble CiTea enjoy their jobs?
Most people enjoy their job.
How we know this
86% of people report they enjoy their job.Based on data from 21 people who took the Breakroom Quiz between August 2023 and July 2025.
Good
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Most people recommend their team
Do people at Bubble CiTea recommend working with their team?
Most people recommend working with their team.
How we know this
76% of people report that they would recommend working with their immediate team to a friend.Based on data from 25 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Bubble CiTea?
Some people didn’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 24 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Bubble CiTea?
Most people are given support to progress here.
How we know this
In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 24 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Bubble CiTea head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
65% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 23 people who took the Breakroom Quiz between July 2023 and July 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Bubble CiTea is doing?
Only some people feel well informed about how the company is doing.
How we know this
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 23 people who took the Breakroom Quiz between August 2023 and July 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Bubble CiTea employees say about their job
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Best thing
Supportive management, close to coworkers
Worst thing
Stressful, small space and head office doesn’t always listen to what’s needed in store
Keyholder at Bubble CiTea, February 2025
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Best thing
Great coworkers and can have a laugh on shift as well as having own choice on preference hours
Worst thing
Stressful and physically draining
Keyholder at Bubble CiTea, December 2024
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