IT Network Manager
Southeastern
No pay info
London, London, SE1 2AU
The Breakroom Take
- Great team mates
- People enjoy this job
- Good employer
- Paid breaks
- Respectful managers
- Proper training
- Proper breaks
About Southeastern
Southeastern is a train operator. They run train services across South East England.
Job description from Southeastern
OverviewAre you looking for a career where your IT network expertise keeps one of the UK’s busiest rail networks connected, secure, and moving every day? We are seeking an IT Network Manager to join our team based from our Head Office in London Bridge (hybrid working). 2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future. Can you move people? Apply now.What you’ll doYou will provide inspirational leadership to your network team responsible for keeping Southeastern’s mission-critical network running smoothly across over 200 sites in the South East — including stations, depots, offices, and data centres. Our train operations depend on this network, so reliability and performance are key. As we finalise our transition from a legacy setup to a modern Fortinet SD-WAN infrastructure, you’ll play a vital role in shaping the future of our connectivity. This is your chance to be part of a major transformation journey ensuring that the new technology is fully optimised and deployed. Supporting the Head of IT, you will be accountable for the performance and security of the organisations network and work with our network circuit providers and core switch support partners to ensure network uptime is maximised whilst ensuring the integrity, security and performance of the network traffic is maintained. You will also lead on ad-hoc business projects as our network SME and play a vital role in IT governance.The Experience You’ll NeedTo be considered for this role we recommend you demonstrate the below in your application;SD-WAN experience – ideally Fortinet/Fortigate (critical requirement).Strong understanding of networking fundamentals and implementations.Knowledge of network security principles and securing networks against threats.Familiarity with traffic management, performance monitoring, and automation.Awareness of external threats and ability to keep the network resilient.Focus on continual improvement and leveraging full capability of existing kit.Ability to lead, coach, and develop a teamAbility to balance large workloads and prioritise effectively.Able to communicate clearly and manage stakeholder expectations.Calm under pressure – can drop everything in a crisis and be hands on.As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role Find out more here.Other Things To KnowThis vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.What You’ll Get In ReturnAlong with your salary, the rewards you’ll get include:a final salary pension25 days annual leave allowance (plus bank holidays)free rail travel across our networks.Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.A Bit About SoutheasternWe’re one of Britain\'s busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.Learn more about our railway.SE Trains LimitedAttached documentsIT Network Manager.docx
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Southeastern pay a living wage?
Most people are paid a living wage.
How we know this
88% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 33 people who took the Breakroom Quiz between September 2024 and September 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Southeastern pay market rates?
Only some people are paid above average for their job.
How we know this
49% of people are paid below average for the type of work they do.Based on data from 35 people who took the Breakroom Quiz between September 2023 and September 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Most people get paid breaks
Do workers at Southeastern get paid breaks?
Yes. Most people get paid breaks.
How we know this
96% of people say they get paid breaks.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do Southeastern pay sick pay?
Yes. Most people get proper sick pay.
How we know this
92% of people say they would get paid if they were sick but scheduled to work.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Southeastern do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
77% of people report that they don’t do extra unpaid work.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Southeastern?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 70% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 30% of people with changing schedules report getting four weeks notice or more.
Based on data from 33 people who took the Breakroom Quiz between September 2023 and September 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Southeastern worry about hours?
Most people don’t worry about getting enough hours.
How we know this
80% of people report they don’t worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
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Most people don’t get any choice of shifts
Do Southeastern workers get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
80% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 44 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for Southeastern workers to change shifts?
Most people find it hard to change shifts.
How we know this
72% of people report that it’s hard to change shifts if they need to.Based on data from 32 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Southeastern?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 30 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Southeastern managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
76% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 41 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Southeastern?
Most people find it easy to take sick leave.
How we know this
94% of people report that it’s easy to take time off if they are sick.Based on data from 31 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working at Southeastern good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
59% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 17 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Southeastern feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
85% of people say they’re treated with respect by their managers.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Southeastern get proper breaks?
Most people get proper breaks.
How we know this
90% of people report that they get to take proper breaks.Based on data from 30 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Southeastern?
Some people feel stressed here.
How we know this
45% of people say they often feel stressed at work.Based on data from 53 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Southeastern enjoy their jobs?
Most people enjoy their job.
How we know this
83% of people report they enjoy their job.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2025.
Good
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Most people recommend their team
Do people at Southeastern recommend working with their team?
Most people recommend working with their team.
How we know this
75% of people report that they would recommend working with their immediate team to a friend.Based on data from 32 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Southeastern?
Most people got enough training when they started.
How we know this
87% of people report they got enough training when they started working here.Based on data from 30 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Southeastern?
Only some people are given support to progress here.
How we know this
In the last year, 41% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Southeastern head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
73% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 48 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Southeastern is doing?
Most people feel well informed about how the company is doing.
How we know this
71% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 31 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Southeastern employees say about their job
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Best thing
Lots of overtime available
Good balance of work
Good benefits and perksWorst thing
Rota - the antisocial hours aren't ideal
Communication within the company can be poor
Union seems to be required to safeguard pay and benefits
30 minute break, it's not very generous
Sickness is demonisedEmployee at Southeastern, April 2025
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Best thing
Great colleagues, working Iin the heart of London.
Worst thing
Early and late starting/finishing times.
Floor staff at Southeastern, February 2025
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